PROGRESSIVE CASUALTY INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 80 homeowners insurance complaints filed against PROGRESSIVE CASUALTY INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 80
Total homeowners Complaints (All States): 90
Texas Share: 88.9%
NAIC Complaint Ratio: 0.04
AI Risk Score: 36/100

Analysis: PROGRESSIVE CASUALTY INSURANCE COMPANY homeowners in Texas

PROGRESSIVE CASUALTY INSURANCE COMPANY has accumulated 80 homeowners insurance complaints from consumers in Texas. Across all states, PROGRESSIVE CASUALTY INSURANCE COMPANY has 90 total homeowners complaints, making Texas responsible for 88.9% of the volume.

The most frequent complaint sub-type is Claim denial with 37 complaints. Other common issues include Delayed payment (22), Policy cancellation (2), Unsatisfactory Settle/Offer | Question of Fact (2).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with PROGRESSIVE CASUALTY INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	37	46.3%
Delayed payment	22	27.5%
Policy cancellation	2	2.5%
Unsatisfactory Settle/Offer \| Question of Fact	2	2.5%
Premium or billing dispute	2	2.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Information Furnished	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	1	1.3%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Question of Fact	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Quest	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; Q	1	1.3%
Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact	1	1.3%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	1.3%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Additional Paym	1	1.3%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	1.3%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	1.3%
Notice Requirements \| Failure to Timely Respond; Contract Language/Legal Issue; Insufficient Information	1	1.3%
Other \| Company Position Upheld; Contract Language/Legal Issue; Question of Fact	1	1.3%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	1.3%
Unsatisfactory Settle/Offer \| Other	1	1.3%

Complaints by Year

2026: 2 complaints
2025: 4 complaints
2024: 9 complaints
2023: 8 complaints
2022: 2 complaints
2021: 8 complaints
2020: 2 complaints
2019: 3 complaints
2018: 5 complaints
2017: 5 complaints
2016: 8 complaints
2015: 9 complaints
2014: 3 complaints
2013: 8 complaints
2012: 4 complaints

Recent homeowners Complaints Against PROGRESSIVE CASUALTY INSURANCE COMPANY in Texas

homeowners Complaint #TX-447028-4e847be1 (2026-02-09) — Claim denial
homeowners Complaint #TX-443898-e586911e (2026-01-06) — Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished
homeowners Complaint #TX-440827-f7885a73 (2025-11-26) — Claim denial
homeowners Complaint #TX-430286-f7885a73 (2025-07-29) — Claim denial
homeowners Complaint #TX-420095-f5fbbea0 (2025-04-03) — Delayed payment
homeowners Complaint #TX-413640-2d8a7d95 (2025-01-15) — Delayed payment
homeowners Complaint #TX-411511-4e847be1 (2024-12-12) — Claim denial
homeowners Complaint #TX-410740-5740f15a (2024-12-04) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished
homeowners Complaint #TX-410681-e586911e (2024-12-03) — Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact
homeowners Complaint #TX-407644-266883c1 (2024-10-22) — Claim denial

Frequently Asked Questions

How many homeowners complaints does PROGRESSIVE CASUALTY INSURANCE COMPANY have in Texas?

PROGRESSIVE CASUALTY INSURANCE COMPANY has 80 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with PROGRESSIVE CASUALTY INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (37), Delayed payment (22), Policy cancellation (2), Unsatisfactory Settle/Offer | Question of Fact (2), Premium or billing dispute (2).

How does PROGRESSIVE CASUALTY INSURANCE COMPANY's homeowners record in Texas compare to other states?

PROGRESSIVE CASUALTY INSURANCE COMPANY has 80 homeowners complaints in Texas out of 90 total homeowners complaints nationwide. That is 88.9% of their homeowners volume.

Where can I file a homeowners complaint against PROGRESSIVE CASUALTY INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.