PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY — homeowners Complaints in Texas
Detailed analysis of 9,601 homeowners insurance complaints filed against PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in Texas: 9,601
- Total homeowners Complaints (All States): 9,601
- Texas Share: 100.0%
- NAIC Complaint Ratio: 0.67
- AI Risk Score: 56/100
Analysis: PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY homeowners in Texas
PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY has accumulated 9,601 homeowners insurance complaints from consumers in Texas. Across all states, PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY has 9,601 total homeowners complaints, making Texas responsible for 100.0% of the volume.
The most frequent complaint sub-type is Delayed payment with 4145 complaints. Other common issues include Claim denial (1823), Premium or billing dispute (1117), Policy cancellation (148).
The most active year was 2026 with 541 complaints filed.
Consumers in Texas who have homeowners disputes with PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.
homeowners Complaint Issues in Texas
| Issue Type | Complaints | % |
|---|---|---|
| Delayed payment | 4,145 | 43.2% |
| Claim denial | 1,823 | 19.0% |
| Premium or billing dispute | 1,117 | 11.6% |
| Policy cancellation | 148 | 1.5% |
| Unsatisfactory Settle/Offer | Question of Fact | 98 | 1.0% |
| Unsatisfactory Settle/Offer | Information Furnished | 38 | 0.4% |
| Unsatisfactory Settle/Offer | Claim Settled | 36 | 0.4% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 32 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 31 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 28 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 25 | 0.3% |
| Other | Information Furnished | 23 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 23 | 0.2% |
| Cust Service Claim Handling | Information Furnished | 21 | 0.2% |
| Cust Service Claim Handling | Question of Fact | 20 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 18 | 0.2% |
| Liability Dispute | Question of Fact | 18 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 17 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 17 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled | 16 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 16 | 0.2% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact | 15 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 14 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected | 14 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact | 13 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 13 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 12 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 12 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 12 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 12 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 12 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld | 11 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 11 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 11 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 11 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 11 | 0.1% |
| Cust Service Claim Handling | Information Furnished; Question of Fact | 10 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected | 10 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 10 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 10 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished | 10 | 0.1% |
| Liability Dispute | Additional Payment Expected; Question of Fact | 10 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 9 | 0.1% |
| Liability Dispute | Information Furnished; Question of Fact | 9 | 0.1% |
| Liability Limits Increased | Contract Language/Legal Issue | 9 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 8 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 8 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished | 8 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 8 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue | 8 | 0.1% |
| Misleading sales | 8 | 0.1% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 8 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected | 8 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnis | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 7 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 7 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 7 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Question of Fact | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 7 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 7 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished | 7 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact | 7 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 7 | 0.1% |
| Post-Claim Underwriting | Question of Fact | 7 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment E | 6 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment E | 6 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company | 6 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question of Fact | 6 | 0.1% |
| Cust Service Claim Handling | Question of Fact; Information Furnished | 6 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 6 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished | 6 | 0.1% |
| Cust Service Claim Handling | Claim Settled | 6 | 0.1% |
| Liability Dispute | Information Furnished; Question of Fact; Company Position Upheld | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Information | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional M | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Lang | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnished | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Q | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issue | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Uph | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Upheld | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact | 5 | 0.1% |
| Liability Dispute | Information Furnished | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 5 | 0.1% |
| Other | Question of Fact | 5 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment Expected | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 5 | 0.1% |
| Liability Dispute; Post-Claim Underwriting | Question of Fact | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Received | 5 | 0.1% |
| Other | Contract Language/Legal Issue | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished | 5 | 0.1% |
| Agent Handling | Information Furnished | 5 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of F | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnis | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Questio | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additio | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/ | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Fur | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Furnished | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Fu | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Furnished | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of Fact | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Received | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 4 | 0.0% |
| Liability Dispute | Company Position Upheld; Question of Fact | 4 | 0.0% |
| Other | Contract Language/Legal Issue; Information Furnished | 4 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact | 4 | 0.0% |
| Liability Dispute | Question of Fact; Company Position Upheld | 4 | 0.0% |
| Liability Dispute | Insufficient Information | 4 | 0.0% |
| Liability Dispute | Contract Language/Legal Issue; Question of Fact | 4 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected | 4 | 0.0% |
| Post-Claim Underwriting | Contract Language/Legal Issue | 4 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information Furnished | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 4 | 0.0% |
| Cust Service Claim Handling | Insufficient Information | 4 | 0.0% |
| Other | Information Furnished; Question of Fact | 4 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 4 | 0.0% |
| Assignment of Benefits | Contract Language/Legal Issue | 4 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney | 4 | 0.0% |
| Liability Dispute | Question of Fact; Information Furnished | 4 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Company Positi | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Claim Settled | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Company Positi | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Fur | 3 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Contract Language/Legal Issue; Question of Fac | 3 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Posi | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Claim Settled | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Addit | 3 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Contract Language/Legal Issue | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Company Positio | 3 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Information Furnished | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken | 3 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Additional Monies Rec | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fac | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled | 3 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Company Position Upheld | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of F | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Re | 3 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Information Furnished; Question of Fact | 3 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Company Position Upheld | 3 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Question of Fact; Information Furnished | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor | 3 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Corrective Action Taken; Information Furnished | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Information Furnished | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Claim Settled | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Corrective Acti | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issu | 3 | 0.0% |
| Misrepresentation | Information Furnished | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Informa | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Re | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Lang | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fact | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Fu | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Recei | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Claim Settled | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Le | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Posi | 3 | 0.0% |
| Other | Information Furnished; Contract Language/Legal Issue | 3 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected | 3 | 0.0% |
| Other | Question of Fact; Information Furnished | 3 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact | 3 | 0.0% |
| Unauthorized Acts | Information Furnished | 3 | 0.0% |
| Liability Dispute | Question of Fact; Additional Payment Expected | 3 | 0.0% |
| Use Of Clue Reports | Question of Fact; Information Furnished | 3 | 0.0% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Insufficient Information | 3 | 0.0% |
| Use Of Clue Reports | Contract Language/Legal Issue; Information Furnished | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question of Fact | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Received | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Received | 3 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken | 3 | 0.0% |
| Cust Service Claim Handling | Additional Monies Received | 3 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received | 3 | 0.0% |
| Agent Handling | Contract Language/Legal Issue | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Information Furnished | 3 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Claim Settled | 3 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 2 | 0.0% |
| Misrepresentation; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/Legal Issu | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Payment | 2 | 0.0% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Use Of Clue Reports | Company Position Upheld; Contract Lang | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Claim S | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor | 2 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Additional Monies Received | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Quest | 2 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken; Additional Payment Expected; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Question of Fact | 2 | 0.0% |
| Cust Service Claim Handling; Post-Claim Underwriting | Company Position Upheld; Question of Fact | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/ | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished; Company Position Upheld | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective | 2 | 0.0% |
| Liability Dispute | Question of Fact; Company Position Upheld; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Co | 2 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Information Furnished | 2 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Langua | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question o | 2 | 0.0% |
| Misrepresentation | Question of Fact; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Mo | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Informat | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Question of Fact | 2 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Claim Settled | 2 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective Action Taken | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld; Question of Fact | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Monies Received | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished | 2 | 0.0% |
| Coverage dispute | 2 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; I | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Information Fur | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Claim Settled | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fact | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Company Position Upheld | 2 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Company Position Upheld | 2 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Fur | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Question of Fact; Contract Language/Legal Issu | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Corrective Action Taken | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Pa | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Corrective Action Taken | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Addit | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Position Upheld | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld; Contract Language/Legal | 2 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Claim Settled; Corrective Action Taken | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled | 2 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Contract L | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Legal Issue | 2 | 0.0% |
| Liability Dispute | Company Position Upheld | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Information Furnished | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Additional Payment Expected | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Contract Language/Legal Issue; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Contract Language/Legal Issu | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Information Furnished | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Contract Language/Leg | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Question of Fact; Claim Settled | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Monies Received; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Corrective Action Taken | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Company Position Upheld | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Information Furnished | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Corrective Action | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In | 2 | 0.0% |
| Endorsement / Rider | Information Furnished; Corrective Action Taken | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Claim Settled | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information | 2 | 0.0% |
| Refusal to Insure | Company Position Upheld; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Corrective Action Taken | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Information Furnished | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 2 | 0.0% |
| Refusal to Insure | Contract Language/Legal Issue; Information Furnished | 2 | 0.0% |
| Other | Information Furnished; Company Position Upheld | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Addit | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Question of Fact | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Information Furnished | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Monies Received | 2 | 0.0% |
| Liability Dispute | Company Position Upheld; Contract Language/Legal Issue; Question of Fact | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Contract | 2 | 0.0% |
| Endorsement / Rider | Information Furnished; Contract Language/Legal Issue | 2 | 0.0% |
| Use Of Clue Reports | Information Furnished | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim Settled | 2 | 0.0% |
| Cust Service Claim Handling; Use Of Clue Reports | Corrective Action Taken | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling | Complaint Withdrawn | 2 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Fur | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled | 2 | 0.0% |
| Refusal to Insure; Use Of Clue Reports | Information Furnished | 2 | 0.0% |
| Post-Claim Underwriting | Information Furnished; Question of Fact | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Additional Payment Expected | 2 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Pos | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Question of Fact | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Additional Monies Received | 2 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished | 2 | 0.0% |
| Liability Dispute | Corrective Action Taken; Claim Settled | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Additional Payment Expected | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Question of Fact | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim Settled | 2 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Question of Fact | 2 | 0.0% |
| Other | Contract Language/Legal Issue; Question of Fact | 2 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Claim Settled | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Post-Claim Underwriting | Question of Fact; Company Position Upheld | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Question of Fact | 2 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Information Furnished | 2 | 0.0% |
| Other | Question of Fact; Contract Language/Legal Issue | 2 | 0.0% |
| Liability Dispute | Question of Fact; Contract Language/Legal Issue | 2 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Information Furnished | 2 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact | 2 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Question of Fact; Contract Language/Legal Issue | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact | 2 | 0.0% |
| Assignment of Benefits | Contract Language/Legal Issue; Question of Fact | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Appraisal Process Invoked | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld | 2 | 0.0% |
| Agent Handling | Corrective Action Taken | 2 | 0.0% |
| Liability Dispute | Claim Settled | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Appraisal Process Invoked | 2 | 0.0% |
| Cust Service Claim Handling; Other | Corrective Action Taken | 2 | 0.0% |
| Other | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Corrective Action Taken | 2 | 0.0% |
| Post-Claim Underwriting | Information Furnished | 2 | 0.0% |
| Unsatisfactory Settle/Offer | Complainant Retained Attorney; Information Furnished; Question of Fact | 2 | 0.0% |
| Liability Dispute | Additional Payment Expected | 2 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.0% |
| Other | Company Position Upheld; Information Furnished | 2 | 0.0% |
| Agent Handling | Question of Fact | 2 | 0.0% |
| Liability Dispute | Contract Language/Legal Issue; Question of Fact; Information Furnished | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 2 | 0.0% |
| Liability Dispute | Information Furnished; Additional Monies Received | 2 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Contrac | 1 | 0.0% |
| Cust Service Claim Handling | Policy Not In Force; Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Corrective Acti | 1 | 0.0% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Information Furnished; Contrac | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Payment Expected; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Claim Settled; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Question of Fact; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Company Position U | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Information Furnished; Company Position | 1 | 0.0% |
| Cust Service Claim Handling; Use Of Clue Reports | Information Furnished; Company Position Upheld; Contract Language/Leg | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Additional Payment Expected; Question of Fact | 1 | 0.0% |
| Other | Company Position Upheld; Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Question | 1 | 0.0% |
| Refusal to Insure; Use Of Clue Reports | Question of Fact; Information Furnished; Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Contrac | 1 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Corrective Action Taken | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Question of Fact | 1 | 0.0% |
| Unfair settlement | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Claim Settle | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Insufficient Information | 1 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Prompt Pay | Contract Language/Legal Issue; Additional Payment Expected; Company Position U | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Additional Payment Expected; Appraisal Process Invoked | 1 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Question of Fact; Additional Payment Expected | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fac | 1 | 0.0% |
| Use of Credit Reports | Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs | Question of Fact; Contract Language/Legal Issue; Informatio | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Langu | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Contract | 1 | 0.0% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Question of Fact; Information | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Misrepresentation | Corrective Action Taken; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Use Of Clue Reports | Question of Fact; Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Corrective Action Taken; Contract La | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Claim Se | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; I | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Claim Settled; Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Contract Language/Legal Issue; Information Fur | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Questio | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Information Furnis | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Company | 1 | 0.0% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs | Question of Fact; Company Position Upheld; Contract Languag | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Corrective Action Taken; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Additional Monies | 1 | 0.0% |
| Liability Dispute | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Assignment of Benefits; Cust Service Claim Handling | Information Furnished; Corrective Action Taken; Additional Payment | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Informa | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Up | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Co | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Corrective Action Taken | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Monies Received | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Question of Fact; Information F | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Claim Settle | 1 | 0.0% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Quest | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Company Position Upheld; Contract Language/Legal Issu | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Corrective Action Taken; Additional Payment Expected; Information Furni | 1 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Question of Fact; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.0% |
| Misrepresentation | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Claim Settled; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Question of Fact; Company Position Uphel | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Questio | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Endorsement / Rider | Company Position Upheld; Question of Fact; Contract Language/Legal | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Contrac | 1 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Cla | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Additional Pa | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Contract Langua | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Corrective Action Taken | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Company P | 1 | 0.0% |
| Other | Referred To; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Monies | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Claim Settled; Question of Fact | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Insufficient Information; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Appraisal Process Invoked; Additional Payment Expected; Contr | 1 | 0.0% |
| Cust Service Claim Handling; Unauthorized Acts; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Use Of Clue Reports | Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Post-Claim Underwriting | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken; Information Furnished; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Claim Settled; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/L | 1 | 0.0% |
| Cust Service Claim Handling | Additional Monies Received; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Claim | 1 | 0.0% |
| Policy Exclusion; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Assignment of Benefits | Information Furnished; Additional Monies Received | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Additional Monies Received | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Claim | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Claim Settled; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Complaint Withdrawn; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Endorsement / Rider | Information Furnished; Company Position Upheld; Contract Language/L | 1 | 0.0% |
| Cust Service Claim Handling; Use Of Clue Reports | Information Furnished; Question of Fact; Corrective Action Taken | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Use Of Clue Reports | Question of Fact; Contract Language/Legal Issue; Information Furnis | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Additional Monies Rec | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Additional Monies Received | 1 | 0.0% |
| Liability Dispute | Claim Settled; Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; | 1 | 0.0% |
| Insurer Fraud | Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Use Of Clue Reports | Contract Language/Legal Issue; Information Furnish | 1 | 0.0% |
| Use Of Clue Reports | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Positio | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Notice Requirements | Question of Fact; Company Position Upheld; Contract Language/Legal | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Informat | 1 | 0.0% |
| Endorsement / Rider; Misrepresentation | Information Furnished; Question of Fact | 1 | 0.0% |
| Use Of Clue Reports | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional P | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Positio | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Endorsement / Rider | Question of Fact; Contract Language/Legal Issue; Information Furnis | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Complaint Withdrawn; Information Furnished | 1 | 0.0% |
| Refusal to Insure; Unfair Discrimination | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Question of Fact; Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Contract Language/Leg | 1 | 0.0% |
| Liability Dispute | Corrective Action Taken; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Informa | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additi | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Referred To; Record Only | 1 | 0.0% |
| Misrepresentation | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Claim Se | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer; Use Of Clue Reports | Information Furnished; Contract Language | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Use Of Clue Reports | Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Appraisal Process Invoked; Corrective Action Taken; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Appraisal Process Invoked; Contract Language/Legal Issue; Cla | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Contract Language/Leg | 1 | 0.0% |
| Assignment of Benefits | Claim Settled; Information Furnished; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Claim Settled | 1 | 0.0% |
| Liability Dispute | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Additional Monies Received; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Claim Settled | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal | 1 | 0.0% |
| Liability Dispute | Additional Monies Received; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Record Only; Insufficient Information | 1 | 0.0% |
| Liability Dispute | Additional Monies Received; Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Liability Dispute | Additional Monies Received; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute | Company Position Upheld; Information Furnished; Question of Fact | 1 | 0.0% |
| Liability Dispute | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Liability Dispute | Question of Fact; Claim Settled | 1 | 0.0% |
| Liability Dispute | Question of Fact; Claim Settled; Information Furnished | 1 | 0.0% |
| Liability Dispute | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Claim Settled; Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Refusal to Insure | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Liability Dispute | Claim Settled; Question of Fact; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Complaint Withdrawn; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additio | 1 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken; Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Use of Credit Reports | Corrective Action Taken; Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Endorsement / Rider | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Recei | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Complaint Withdrawn | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Company Position Upheld | 1 | 0.0% |
| Liability Dispute | Additional Payment Expected; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Mo | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Insufficient Information | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer; Use Of Clue Reports | Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute | Company Position Upheld; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Informat | 1 | 0.0% |
| Use Of Clue Reports | Contract Language/Legal Issue; Company Position Upheld; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Claim Settled | 1 | 0.0% |
| Liability Dispute | Appraisal Process Invoked; Question of Fact; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Question | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Complaint Withdrawn | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Use Of Clue Reports | Information Furnished; Corrective Action Taken; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Complaint Withdrawn; Contract Language/Legal Issue | 1 | 0.0% |
| Refusal to Insure | Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Contract | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Liability Dispute | Question of Fact; Additional Monies Received | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Claim Settled | 1 | 0.0% |
| Liability Dispute | Additional Monies Received; Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Le | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Questio | 1 | 0.0% |
| Liability Dispute | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled | 1 | 0.0% |
| Liability Dispute | Additional Monies Received; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Use Of Clue Reports | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld; Additional Payment Expected | 1 | 0.0% |
| Misrepresentation | Corrective Action Taken | 1 | 0.0% |
| Not Within TDI Jurisdiction | No Jurisdiction; Referred To | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Appraisal Process Invoked | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Upheld | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Unauthorized Acts | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Additional Monies Received; Question of Fact; Additional Payment Expect | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Claim Settled; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of F | 1 | 0.0% |
| Liability Dispute | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Claim | 1 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute | Contract Language/Legal Issue; Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Complaint Withdrawn; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Post-Claim Underwriting | Information Furnished; Contract Language/Legal | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Corrective Action | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Company Position Upheld; Information Fur | 1 | 0.0% |
| Use Of Clue Reports | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Refusal to Insure; Use Of Clue Reports | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; C | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additional Monies Received | 1 | 0.0% |
| Misrepresentation | Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Other | Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Company Position Upheld; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim Settled | 1 | 0.0% |
| Other | No Jurisdiction; Record Only | 1 | 0.0% |
| Cust Service Claim Handling; Timely Filing Deficiency; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Addi | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional M | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Payment Expected | 1 | 0.0% |
| Misrepresentation | Contract Language/Legal Issue; Information Furnished; Question of Fact | 1 | 0.0% |
| Use Of Clue Reports | Referred To; Question of Fact; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Insurer Fraud; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling | Failure to Timely Respond | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Additional Moni | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Liability Dispute; Use Of Clue Reports | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Additional Payment Expected | 1 | 0.0% |
| Use Of Clue Reports | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Use Of Clue Reports | Corrective Action Taken; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Question of Fact | 1 | 0.0% |
| Other | Question of Fact; Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Iss | 1 | 0.0% |
| Cust Service Claim Handling; Use Of Clue Reports | Question of Fact; Information Furnished; Contract Language/Legal Issu | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Additional Payment Expected | 1 | 0.0% |
| Post-Claim Underwriting; Use Of Clue Reports | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Appraisal Process Invoked; Information Furnished | 1 | 0.0% |
| Liability Dispute | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Additional Monies Received | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Monies Received | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
| Use Of Clue Reports | Question of Fact; Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim S | 1 | 0.0% |
| Post-Claim Underwriting | Corrective Action Taken | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Referred for Disciplinary Actn | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Failure to Timely Respond; Question of Fact | 1 | 0.0% |
| Misrepresentation | Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Failure to Timely Respond | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Appraisal Pr | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Qu | 1 | 0.0% |
| Commissions; Misrepresentation | Contract Language/Legal Issue; Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Question of Fac | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Claim Settled; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Claim Settled | 1 | 0.0% |
| Unauthorized Acts | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Claim Sett | 1 | 0.0% |
| Post-Claim Underwriting | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Other | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute; Other | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Appraisal Process Invoked | 1 | 0.0% |
| Other | Additional Payment Expected; Policy Issued/Restored; Corrective Action Taken | 1 | 0.0% |
| Other | Company Position Upheld; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Liability Dispute | Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Other | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Company Position Upheld; Question of Fac | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Use Of Clue Reports | Information Furnished; Referred To | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Use Of Clue Reports | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional Monies Received | 1 | 0.0% |
| Misrepresentation; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issu | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Additional Monies Received | 1 | 0.0% |
| Refusal to Insure | Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Monies Received; Contract Language/Legal I | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Claim Settled | 1 | 0.0% |
| Other | Information Furnished; Referred for Disciplinary Actn | 1 | 0.0% |
| Cust Service Claim Handling; Post-Claim Underwriting | Information Furnished; Contract Language/Legal Issue; Question of | 1 | 0.0% |
| Misrepresentation; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fac | 1 | 0.0% |
| Use Of Clue Reports | Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Liability Dispute; Use Of Clue Reports | Company Position Upheld; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Misrepresentation; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer; Use Of Clue Reports | Company Position Upheld; Question of Fact | 1 | 0.0% |
| Other | Contract Language/Legal Issue; Information Furnished; Question of Fact | 1 | 0.0% |
| Notice Requirements | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Assignment of Benefits; Cust Service Claim Handling | Contract Language/Legal Issue | 1 | 0.0% |
| Assignment of Benefits | Question of Fact; Information Furnished | 1 | 0.0% |
| Use Of Clue Reports | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
| Use Of Clue Reports | Contract Language/Legal Issue | 1 | 0.0% |
| Use Of Clue Reports | Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Endorsement / Rider | Contract Language/Legal Issue; Company Position Upheld; Question of F | 1 | 0.0% |
| Notice Requirements | Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Receiv | 1 | 0.0% |
| Liability Dispute | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
| Assignment of Benefits | Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Other; Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Insufficient Information | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute; Post-Claim Underwriting | Corrective Action Taken; Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional P | 1 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Post-Claim Underwriting | Corrective Action Taken | 1 | 0.0% |
| Conversion; Misrepresentation | Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Corrective Action Taken | 1 | 0.0% |
| Assignment of Benefits | Company Position Upheld | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Insufficient Information; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Question of Fact | 1 | 0.0% |
| Assignment of Benefits | Insufficient Information | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Corrective Action Taken; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer; Usual And Customary | Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of | 1 | 0.0% |
| Use Of Clue Reports | Question of Fact | 1 | 0.0% |
| Assignment of Benefits; Cust Service Claim Handling | Additional Monies Received; Question of Fact | 1 | 0.0% |
| Claimant Fraud; Post-Claim Underwriting | Information Furnished; Question of Fact | 1 | 0.0% |
| Assignment of Benefits | Question of Fact | 1 | 0.0% |
| Discl-Fee Schd/Clms Proc Gdlns; Unsatisfactory Settle/Offer; Usual And Customary | Information Furnished | 1 | 0.0% |
| Unfair Discrim-Clms Handling | Information Furnished | 1 | 0.0% |
| Assignment of Benefits; Unsatisfactory Settle/Offer | Claim Settled | 1 | 0.0% |
| Other; Post-Claim Underwriting | Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney; Additional Monies Received | 1 | 0.0% |
| Claimant Fraud; Cust Service Claim Handling | Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unfair Discrim-Clms Handling | Question of Fact | 1 | 0.0% |
| Post-Claim Underwriting | Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Additional Payment Expected | 1 | 0.0% |
| Agent Handling | Claim Settled | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected | 1 | 0.0% |
| Assignment of Benefits | Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Other | Question of Fact | 1 | 0.0% |
| Liability Dispute | Complainant Retained Attorney; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Complainant Retained Attorney; Question of Fact | 1 | 0.0% |
| Liability Dispute | Corrective Action Taken | 1 | 0.0% |
| Other | Corrective Action Taken | 1 | 0.0% |
| Assignment of Benefits | Additional Payment Expected | 1 | 0.0% |
| Agent Handling | Insufficient Information | 1 | 0.0% |
| Other | Record Only | 1 | 0.0% |
| Liability Dispute; Post-Claim Underwriting; Use Of Clue Reports | Other | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Corrective Act | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Complainant Retained Attorney; Additional Payment Expected; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Claim Settled | 1 | 0.0% |
| Claimant Fraud | Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Consumer Withdraw | 1 | 0.0% |
| Unsatisfactory Settle/Offer; Usual And Customary | Claim Settled | 1 | 0.0% |
| Post-Claim Underwriting; Use Of Clue Reports | Information Furnished | 1 | 0.0% |
| Not Within TDI Jurisdiction; Use Of Clue Reports | Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional Payment Expected | 1 | 0.0% |
| Not Within TDI Jurisdiction | No Jurisdiction | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute | Claim Settled; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling | Complainant Retained Attorney; Contract Language/Legal Issue | 1 | 0.0% |
| Agent Handling | Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.0% |
| Usual And Customary | Additional Monies Received; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Post-Claim Underwriting; Use Of Clue Reports | Question of Fact | 1 | 0.0% |
| Assignment of Benefits | Corrective Action Taken | 1 | 0.0% |
| Assignment of Benefits | Additional Monies Received; Corrective Action Taken | 1 | 0.0% |
| Assignment of Benefits | Corrective Action Taken; Additional Monies Received | 1 | 0.0% |
| Claimant Fraud; Cust Service Claim Handling | Information Furnished | 1 | 0.0% |
| Agent Handling | 1 | 0.0% |
| Agent Handling | Policy Not In Force | 1 | 0.0% |
| Cust Service Claim Handling; Post-Claim Underwriting | Information Furnished; Question of Fact; Contract Language/Legal | 1 | 0.0% |
| Assignment of Benefits | Claim Settled; Additional Payment Expected | 1 | 0.0% |
| Liability Dispute | Additional Monies Received | 1 | 0.0% |
| Closed-Lack Of Info Cmplainant | Insufficient Information | 1 | 0.0% |
| Agent Handling | Information Furnished; Question of Fact | 1 | 0.0% |
| Notice Requirements | Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Post-Claim Underwriting | Corrective Action Taken | 1 | 0.0% |
| Assignment of Benefits | Additional Monies Received; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Other; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.0% |
| Liability Dispute | Complainant Retained Attorney; Insufficient Information; Additional Monies Received | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Other; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Additional Monies Received | 1 | 0.0% |
| Liability Dispute | Additional Payment Expected; Information Furnished; Question of Fact | 1 | 0.0% |
| Post-Claim Underwriting; Use Of Clue Reports | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Additional Monies Received | 1 | 0.0% |
| Liability Dispute | Company Position Upheld; Additional Payment Expected | 1 | 0.0% |
| Post-Claim Underwriting; Use Of Clue Reports | Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken | 1 | 0.0% |
| Other | No Jurisdiction; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Complainant Retained Attorney | 1 | 0.0% |
| Assignment of Benefits | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Complainant Retained Attorney; Question of Fact | 1 | 0.0% |
| Assignment of Benefits; Cust Service Claim Handling | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective Action Ta | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Question of Fact; Additional Payment Expected | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 1 | 0.0% |
| Claimant Fraud; Liability Dispute | Information Furnished; Question of Fact | 1 | 0.0% |
| Liability Dispute; Not Within TDI Jurisdiction | No Jurisdiction | 1 | 0.0% |
| Assignment of Benefits | Claim Settled; Information Furnished | 1 | 0.0% |
| Other | Information Furnished; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Claim Settled; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Company Po | 1 | 0.0% |
| Other | Insufficient Information | 1 | 0.0% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Post-Claim Underwriting | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Liability Dispute | Information Furnished; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Additional Monies Received | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Appraisal Process Invoked | 1 | 0.0% |
| Assignment of Benefits; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Furnishe | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Conversion | Information Furnished | 1 | 0.0% |
| Use of Credit Reports | Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Use Of Clue Reports | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Appraisal Process Invoked | 1 | 0.0% |
| Cust Service Claim Handling; Unfair Discrim-Clms Handling | Additional Payment Expected; Complainant Retained Attorney; | 1 | 0.0% |
| Use Of Clue Reports | Information Furnished; Referred To | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Other | Question of Fact; Information Furnished | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.0% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Claim Settled | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 0.0% |
| Assignment of Benefits; Liability Dispute | Additional Monies Received; Information Furnished | 1 | 0.0% |
| Other | Policy Issued/Restored | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Information Furnished | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Other | Claim Settled; Information Furnished | 1 | 0.0% |
| Post-Claim Underwriting; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Endorsement / Rider | Question of Fact; Information Furnished | 1 | 0.0% |
| Liability Dispute | Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; No Jurisdiction | 1 | 0.0% |
| Improper Inducements | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Claimant Fraud | Insufficient Information | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Additional Monies Received | 1 | 0.0% |
| Insurer Fraud | Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney; Information Furnished | 1 | 0.0% |
| Refusal to Insure | Company Position Upheld | 1 | 0.0% |
| Other; Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.0% |
Complaints by Year
- 2026: 541 complaints
- 2025: 1,476 complaints
- 2024: 1,116 complaints
- 2023: 1,078 complaints
- 2022: 944 complaints
- 2021: 728 complaints
- 2020: 526 complaints
- 2019: 509 complaints
- 2018: 462 complaints
- 2017: 394 complaints
- 2016: 496 complaints
- 2015: 384 complaints
- 2014: 347 complaints
- 2013: 368 complaints
- 2012: 230 complaints
- 2011: 2 complaints
Recent homeowners Complaints Against PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY in Texas
- homeowners Complaint #TX-455507-069d9198 (2026-05-04) — Delayed payment
- homeowners Complaint #TX-455343-e6584f23 (2026-05-01) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment E
- homeowners Complaint #TX-455296-378b6460 (2026-04-30) — Claim denial
- homeowners Complaint #TX-455019-3db0f7e3 (2026-04-29) — Delayed payment
- homeowners Complaint #TX-454875-066cc4da (2026-04-28) — Liability Dispute | Information Furnished; Question of Fact; Company Position Upheld
- homeowners Complaint #TX-454684-f4cd90d6 (2026-04-27) — Delayed payment
- homeowners Complaint #TX-454565-e6584f23 (2026-04-24) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Contrac
- homeowners Complaint #TX-454486-a1f2b9c6 (2026-04-23) — Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Company Position Upheld
- homeowners Complaint #TX-454453-3db0f7e3 (2026-04-23) — Delayed payment
- homeowners Complaint #TX-454420-48fce134 (2026-04-23) — Delayed payment
Frequently Asked Questions
How many homeowners complaints does PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY have in Texas?
PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY has 9601 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY in Texas?
The most common issues are: Delayed payment (4145), Claim denial (1823), Premium or billing dispute (1117), Policy cancellation (148), Unsatisfactory Settle/Offer | Question of Fact (98).
How does PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY's homeowners record in Texas compare to other states?
PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY has 9601 homeowners complaints in Texas out of 9601 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.
Where can I file a homeowners complaint against PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY in Texas?
You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
Related Pages
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