PRONTO GENERAL AGENCY, INC. — homeowners Complaints in Texas
Detailed analysis of 33 homeowners insurance complaints filed against PRONTO GENERAL AGENCY, INC. by consumers in Texas, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in Texas: 33
- Total homeowners Complaints (All States): 33
- Texas Share: 100.0%
- AI Risk Score: 48/100
Analysis: PRONTO GENERAL AGENCY, INC. homeowners in Texas
PRONTO GENERAL AGENCY, INC. has accumulated 33 homeowners insurance complaints from consumers in Texas. Across all states, PRONTO GENERAL AGENCY, INC. has 33 total homeowners complaints, making Texas responsible for 100.0% of the volume.
The most frequent complaint sub-type is Delayed payment with 15 complaints. Other common issues include Premium or billing dispute (4), Other | Information Furnished (2), Other | Information Furnished; Company Position Upheld; Question of Fact (1).
The most active year was 2026 with 1 complaint filed.
Consumers in Texas who have homeowners disputes with PRONTO GENERAL AGENCY, INC. can file a complaint with the Texas Department of Insurance.
homeowners Complaint Issues in Texas
| Issue Type | Complaints | % |
|---|---|---|
| Delayed payment | 15 | 45.5% |
| Premium or billing dispute | 4 | 12.1% |
| Other | Information Furnished | 2 | 6.1% |
| Other | Information Furnished; Company Position Upheld; Question of Fact | 1 | 3.0% |
| Unauthorized Acts | Information Furnished; Corrective Action Taken | 1 | 3.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Policy Issued/Restored; Corrective Action Taken | 1 | 3.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Informat | 1 | 3.0% |
| Misrepresentation | Corrective Action Taken; Question of Fact; Information Furnished | 1 | 3.0% |
| Unauthorized Acts | Information Furnished | 1 | 3.0% |
| Policy cancellation | 1 | 3.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; C | 1 | 3.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 3.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Furnished | 1 | 3.0% |
| Misrepresentation | Information Furnished; Question of Fact | 1 | 3.0% |
| Claim denial | 1 | 3.0% |
Complaints by Year
- 2026: 1 complaints
- 2025: 7 complaints
- 2024: 9 complaints
- 2023: 11 complaints
- 2022: 5 complaints
Recent homeowners Complaints Against PRONTO GENERAL AGENCY, INC. in Texas
- homeowners Complaint #TX-454143-de9c7542 (2026-04-20) — Delayed payment
- homeowners Complaint #TX-439194-61c9ea53 (2025-11-06) — Other | Information Furnished; Company Position Upheld; Question of Fact
- homeowners Complaint #TX-438660-4b7ad11d (2025-11-03) — Delayed payment
- homeowners Complaint #TX-437928-7460b929 (2025-10-23) — Unauthorized Acts | Information Furnished; Corrective Action Taken
- homeowners Complaint #TX-435994-9cd1cde3 (2025-10-01) — Delayed payment
- homeowners Complaint #TX-431439-166a5f37 (2025-08-11) — Cust Srvc Policy Holder Srvcs | Information Furnished; Policy Issued/Restored; Corrective Action Taken
- homeowners Complaint #TX-423792-b4a88a3f (2025-05-14) — Delayed payment
- homeowners Complaint #TX-423437-b4a88a3f (2025-05-09) — Delayed payment
- homeowners Complaint #TX-412133-d6efe6ce (2024-12-20) — Premium or billing dispute
- homeowners Complaint #TX-408924-61c9ea53 (2024-11-07) — Other | Information Furnished
Frequently Asked Questions
How many homeowners complaints does PRONTO GENERAL AGENCY, INC. have in Texas?
PRONTO GENERAL AGENCY, INC. has 33 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with PRONTO GENERAL AGENCY, INC. in Texas?
The most common issues are: Delayed payment (15), Premium or billing dispute (4), Other | Information Furnished (2), Other | Information Furnished; Company Position Upheld; Question of Fact (1), Unauthorized Acts | Information Furnished; Corrective Action Taken (1).
How does PRONTO GENERAL AGENCY, INC.'s homeowners record in Texas compare to other states?
PRONTO GENERAL AGENCY, INC. has 33 homeowners complaints in Texas out of 33 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.
Where can I file a homeowners complaint against PRONTO GENERAL AGENCY, INC. in Texas?
You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
Related Pages
PRONTO GENERAL AGENCY, INC. homeowners Complaints in Other States
- PRONTO GENERAL AGENCY, INC. homeowners in California
- PRONTO GENERAL AGENCY, INC. homeowners in New York
- PRONTO GENERAL AGENCY, INC. homeowners in Florida
- PRONTO GENERAL AGENCY, INC. homeowners in Illinois
- PRONTO GENERAL AGENCY, INC. homeowners in Pennsylvania
- PRONTO GENERAL AGENCY, INC. homeowners in Ohio
- PRONTO GENERAL AGENCY, INC. homeowners in Georgia
- PRONTO GENERAL AGENCY, INC. homeowners in North Carolina
- PRONTO GENERAL AGENCY, INC. homeowners in New Jersey