PRONTO GENERAL AGENCY, LTD. — homeowners Complaints in Texas

Detailed analysis of 79 homeowners insurance complaints filed against PRONTO GENERAL AGENCY, LTD. by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 79
Total homeowners Complaints (All States): 79
Texas Share: 100.0%
AI Risk Score: 48/100

Analysis: PRONTO GENERAL AGENCY, LTD. homeowners in Texas

PRONTO GENERAL AGENCY, LTD. has accumulated 79 homeowners insurance complaints from consumers in Texas. Across all states, PRONTO GENERAL AGENCY, LTD. has 79 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 43 complaints. Other common issues include Claim denial (11), Premium or billing dispute (10), Cust Service Claim Handling | Information Furnished (1).

The most active year was 2022 with 4 complaints filed.

Consumers in Texas who have homeowners disputes with PRONTO GENERAL AGENCY, LTD. can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	43	54.4%
Claim denial	11	13.9%
Premium or billing dispute	10	12.7%
Cust Service Claim Handling \| Information Furnished	1	1.3%
Misrepresentation \| Question of Fact	1	1.3%
Unauthorized Acts \| Information Furnished	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected	1	1.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	1.3%
Endorsement / Rider \| Contract Language/Legal Issue	1	1.3%
Not Within TDI Jurisdiction \| Record Only	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished	1	1.3%
Notice Requirements \| Information Furnished	1	1.3%
Agent Handling \| Corrective Action Taken	1	1.3%
Agent Handling \| Contract Language/Legal Issue	1	1.3%
Agent Handling; Conversion; Misrepresentation; Unauthorized Acts; Unrecorded Documents \| No Enforcement Case Opened; Ref	1	1.3%
Other \| Information Furnished	1	1.3%
Agent Handling \| Information Furnished	1	1.3%
Policy cancellation	1	1.3%

Complaints by Year

2022: 4 complaints
2021: 11 complaints
2020: 12 complaints
2019: 26 complaints
2018: 13 complaints
2017: 3 complaints
2016: 2 complaints
2015: 3 complaints
2014: 2 complaints
2013: 1 complaints
2012: 2 complaints

Recent homeowners Complaints Against PRONTO GENERAL AGENCY, LTD. in Texas

homeowners Complaint #TX-336218-63a6efe0 (2022-04-27) — Cust Service Claim Handling | Information Furnished
homeowners Complaint #TX-336277-bb147587 (2022-04-26) — Delayed payment
homeowners Complaint #TX-334442-bb147587 (2022-03-28) — Delayed payment
homeowners Complaint #TX-330192-4cbe6def (2022-01-31) — Claim denial
homeowners Complaint #TX-323580-ad355e28 (2021-10-14) — Misrepresentation | Question of Fact
homeowners Complaint #TX-320205-213e1bbf (2021-08-27) — Claim denial
homeowners Complaint #TX-316427-0194f157 (2021-07-14) — Delayed payment
homeowners Complaint #TX-316383-7d6c8458 (2021-07-13) — Unauthorized Acts | Information Furnished
homeowners Complaint #TX-316118-c8d685fb (2021-07-09) — Claim denial
homeowners Complaint #TX-316104-6a86e183 (2021-07-08) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does PRONTO GENERAL AGENCY, LTD. have in Texas?

PRONTO GENERAL AGENCY, LTD. has 79 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with PRONTO GENERAL AGENCY, LTD. in Texas?

The most common issues are: Delayed payment (43), Claim denial (11), Premium or billing dispute (10), Cust Service Claim Handling | Information Furnished (1), Misrepresentation | Question of Fact (1).

How does PRONTO GENERAL AGENCY, LTD.'s homeowners record in Texas compare to other states?

PRONTO GENERAL AGENCY, LTD. has 79 homeowners complaints in Texas out of 79 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against PRONTO GENERAL AGENCY, LTD. in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.