PROTECTIVE INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 26 homeowners insurance complaints filed against PROTECTIVE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 26
Total homeowners Complaints (All States): 26
Texas Share: 100.0%
NAIC Complaint Ratio: 81.19
AI Risk Score: 76/100

Analysis: PROTECTIVE INSURANCE COMPANY homeowners in Texas

PROTECTIVE INSURANCE COMPANY has accumulated 26 homeowners insurance complaints from consumers in Texas. Across all states, PROTECTIVE INSURANCE COMPANY has 26 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 19 complaints. Other common issues include Claim denial (3), Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact (1), Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with PROTECTIVE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	19	73.1%
Claim denial	3	11.5%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Question of Fact	1	3.8%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	3.8%
Premium or billing dispute	1	3.8%
Cust Service Claim Handling \| Question of Fact	1	3.8%

Complaints by Year

2026: 1 complaints
2024: 2 complaints
2023: 1 complaints
2022: 4 complaints
2021: 3 complaints
2020: 1 complaints
2019: 1 complaints
2018: 4 complaints
2017: 1 complaints
2016: 1 complaints
2015: 2 complaints
2014: 2 complaints
2013: 2 complaints
2012: 1 complaints

Recent homeowners Complaints Against PROTECTIVE INSURANCE COMPANY in Texas

homeowners Complaint #TX-446044-710d5713 (2026-01-28) — Delayed payment
homeowners Complaint #TX-390691-710d5713 (2024-04-17) — Delayed payment
homeowners Complaint #TX-384770-54364f71 (2024-02-08) — Delayed payment
homeowners Complaint #TX-354325-15313c85 (2023-01-23) — Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact
homeowners Complaint #TX-350330-710d5713 (2022-11-28) — Delayed payment
homeowners Complaint #TX-344845-710d5713 (2022-09-02) — Delayed payment
homeowners Complaint #TX-341189-15313c85 (2022-07-13) — Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld
homeowners Complaint #TX-329842-54364f71 (2022-01-25) — Delayed payment
homeowners Complaint #TX-325478-6daf89b9 (2021-11-15) — Premium or billing dispute
homeowners Complaint #TX-323398-710d5713 (2021-10-12) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does PROTECTIVE INSURANCE COMPANY have in Texas?

PROTECTIVE INSURANCE COMPANY has 26 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with PROTECTIVE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (19), Claim denial (3), Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact (1), Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld (1), Premium or billing dispute (1).

How does PROTECTIVE INSURANCE COMPANY's homeowners record in Texas compare to other states?

PROTECTIVE INSURANCE COMPANY has 26 homeowners complaints in Texas out of 26 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against PROTECTIVE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.