PROTECTIVE LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 120 health insurance complaints filed against PROTECTIVE LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 120
Total health Complaints (All States): 120
Texas Share: 100.0%
NAIC Complaint Ratio: 81.19
AI Risk Score: 75/100

Analysis: PROTECTIVE LIFE INSURANCE COMPANY health in Texas

PROTECTIVE LIFE INSURANCE COMPANY has accumulated 120 health insurance complaints from consumers in Texas. Across all states, PROTECTIVE LIFE INSURANCE COMPANY has 120 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 56 complaints. Other common issues include Premium or billing dispute (23), Claim denial (12), Policy cancellation (6).

The most active year was 2026 with 4 complaints filed.

Consumers in Texas who have health disputes with PROTECTIVE LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	56	46.7%
Premium or billing dispute	23	19.2%
Claim denial	12	10.0%
Policy cancellation	6	5.0%
Other \| Information Furnished	3	2.5%
Cust Service Claim Handling \| Information Furnished	2	1.7%
Cash Value \| Information Furnished	2	1.7%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	0.8%
Cash Value; Cust Srvc Policy Holder Srvcs \| Information Furnished; Company Position Upheld; Contract Language/Legal Issu	1	0.8%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Additio	1	0.8%
Cust Service Claim Handling; Health Privacy; Notice of Elec PHI Disclosure \| Contract Language/Legal Issue; Information	1	0.8%
Cash Value \| Corrective Action Taken	1	0.8%
Cash Value \| Insufficient Information	1	0.8%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.8%
Agent Handling; Misrepresentation \| Contract Language/Legal Issue; Information Furnished	1	0.8%
Cash Value; Other \| Contract Language/Legal Issue; Information Furnished	1	0.8%
Cash Value \| Contract Language/Legal Issue; Question of Fact	1	0.8%
Cash Value \| Contract Language/Legal Issue; Information Furnished	1	0.8%
Refusal to Insure \| Referred for Disciplinary Actn; Contract Language/Legal Issue	1	0.8%
Refusal to Insure \| Contract Language/Legal Issue	1	0.8%
Misrepresentation \| Information Furnished	1	0.8%
Other \| Other	1	0.8%

Complaints by Year

2026: 4 complaints
2025: 8 complaints
2024: 6 complaints
2023: 4 complaints
2022: 6 complaints
2021: 9 complaints
2020: 4 complaints
2019: 10 complaints
2018: 13 complaints
2017: 15 complaints
2016: 7 complaints
2015: 11 complaints
2014: 8 complaints
2013: 10 complaints
2012: 5 complaints

Recent health Complaints Against PROTECTIVE LIFE INSURANCE COMPANY in Texas

health Complaint #TX-450083-efb2674a (2026-03-12) — Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-448165-b177e80c (2026-02-20) — Cash Value; Cust Srvc Policy Holder Srvcs | Information Furnished; Company Position Upheld; Contract Language/Legal Issu
health Complaint #TX-445428-f27c2680 (2026-01-22) — Premium or billing dispute
health Complaint #TX-445302-16684533 (2026-01-20) — Premium or billing dispute
health Complaint #TX-441685-2fa3abb6 (2025-12-08) — Premium or billing dispute
health Complaint #TX-438945-9466e514 (2025-11-04) — Delayed payment
health Complaint #TX-438561-fdd7671f (2025-10-30) — Policy cancellation
health Complaint #TX-430232-ad4a534a (2025-07-29) — Delayed payment
health Complaint #TX-429682-a825e847 (2025-07-23) — Delayed payment
health Complaint #TX-428681-4d785cb7 (2025-07-14) — Delayed payment

Frequently Asked Questions

How many health complaints does PROTECTIVE LIFE INSURANCE COMPANY have in Texas?

PROTECTIVE LIFE INSURANCE COMPANY has 120 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with PROTECTIVE LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (56), Premium or billing dispute (23), Claim denial (12), Policy cancellation (6), Other | Information Furnished (3).

How does PROTECTIVE LIFE INSURANCE COMPANY's health record in Texas compare to other states?

PROTECTIVE LIFE INSURANCE COMPANY has 120 health complaints in Texas out of 120 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against PROTECTIVE LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.