PRUCO LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 38 health insurance complaints filed against PRUCO LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 38
Total health Complaints (All States): 38
Texas Share: 100.0%
NAIC Complaint Ratio: 12.89
AI Risk Score: 72/100

Analysis: PRUCO LIFE INSURANCE COMPANY health in Texas

PRUCO LIFE INSURANCE COMPANY has accumulated 38 health insurance complaints from consumers in Texas. Across all states, PRUCO LIFE INSURANCE COMPANY has 38 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 21 complaints. Other common issues include Premium or billing dispute (10), Policy cancellation (2), Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have health disputes with PRUCO LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	21	55.3%
Premium or billing dispute	10	26.3%
Policy cancellation	2	5.3%
Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Information Furnished	1	2.6%
Cust Service Claim Handling \| Question of Fact; Information Furnished; Contract Language/Legal Issue	1	2.6%
Cash Value; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	2.6%
Agent Handling \| Contract Language/Legal Issue; Information Furnished	1	2.6%
Agent Handling	1	2.6%

Complaints by Year

2026: 2 complaints
2025: 3 complaints
2024: 2 complaints
2023: 2 complaints
2022: 4 complaints
2021: 6 complaints
2020: 1 complaints
2019: 4 complaints
2018: 3 complaints
2017: 1 complaints
2016: 3 complaints
2015: 3 complaints
2014: 3 complaints
2013: 1 complaints

Recent health Complaints Against PRUCO LIFE INSURANCE COMPANY in Texas

health Complaint #TX-448352-1ee2eed3 (2026-02-23) — Premium or billing dispute
health Complaint #TX-446851-2f7b4fe7 (2026-02-05) — Delayed payment
health Complaint #TX-429761-4fe43bc4 (2025-07-24) — Policy cancellation
health Complaint #TX-420374-134e3961 (2025-04-07) — Delayed payment
health Complaint #TX-417092-88384101 (2025-02-25) — Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished
health Complaint #TX-393414-40003499 (2024-05-20) — Premium or billing dispute
health Complaint #TX-384328-3cb8967d (2024-02-02) — Delayed payment
health Complaint #TX-376797-2cb58cfb (2023-10-26) — Delayed payment
health Complaint #TX-373787-2f7b4fe7 (2023-09-25) — Delayed payment
health Complaint #TX-340659-480dbcb4 (2022-07-05) — Delayed payment

Frequently Asked Questions

How many health complaints does PRUCO LIFE INSURANCE COMPANY have in Texas?

PRUCO LIFE INSURANCE COMPANY has 38 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with PRUCO LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (21), Premium or billing dispute (10), Policy cancellation (2), Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished (1), Cust Service Claim Handling | Question of Fact; Information Furnished; Contract Language/Legal Issue (1).

How does PRUCO LIFE INSURANCE COMPANY's health record in Texas compare to other states?

PRUCO LIFE INSURANCE COMPANY has 38 health complaints in Texas out of 38 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against PRUCO LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.