Redpoint County Mutual Insurance Company — homeowners Complaints in Texas
Detailed analysis of 3,362 homeowners insurance complaints filed against Redpoint County Mutual Insurance Company by consumers in Texas, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in Texas: 3,362
- Total homeowners Complaints (All States): 3,362
- Texas Share: 100.0%
- NAIC Complaint Ratio: 1.45
- AI Risk Score: 70/100
Analysis: Redpoint County Mutual Insurance Company homeowners in Texas
Redpoint County Mutual Insurance Company has accumulated 3,362 homeowners insurance complaints from consumers in Texas. Across all states, Redpoint County Mutual Insurance Company has 3,362 total homeowners complaints, making Texas responsible for 100.0% of the volume.
The most frequent complaint sub-type is Delayed payment with 2231 complaints. Other common issues include Claim denial (544), Premium or billing dispute (126), Policy cancellation (34).
The most active year was 2026 with 264 complaints filed.
Consumers in Texas who have homeowners disputes with Redpoint County Mutual Insurance Company can file a complaint with the Texas Department of Insurance.
homeowners Complaint Issues in Texas
| Issue Type | Complaints | % |
|---|---|---|
| Delayed payment | 2,231 | 66.4% |
| Claim denial | 544 | 16.2% |
| Premium or billing dispute | 126 | 3.7% |
| Policy cancellation | 34 | 1.0% |
| Cust Service Claim Handling | Question of Fact | 6 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact | 6 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled | 5 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 5 | 0.1% |
| Cust Service Claim Handling | Information Furnished | 4 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue | 4 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 4 | 0.1% |
| Cust Service Claim Handling | Claim Settled; Information Furnished | 4 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 4 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected | 4 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact | 4 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 4 | 0.1% |
| Liability Dispute | Question of Fact; Additional Payment Expected | 4 | 0.1% |
| Liability Dispute | Question of Fact | 4 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished | 3 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Fu | 3 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 3 | 0.1% |
| Cust Service Claim Handling | Information Furnished; Claim Settled | 3 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 3 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld | 3 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Claim S | 3 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 3 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 3 | 0.1% |
| Cust Service Claim Handling | Question of Fact; Information Furnished | 3 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 3 | 0.1% |
| Liability Dispute | Additional Payment Expected; Question of Fact | 3 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected | 3 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue | 3 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 3 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Mo | 2 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Question of Fact | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Company Position Upheld | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished | 2 | 0.1% |
| Other | Information Furnished | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Lang | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Question of Fact | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished | 2 | 0.1% |
| Cust Service Claim Handling | Information Furnished; Question of Fact | 2 | 0.1% |
| Cust Service Claim Handling | Information Furnished; Question of Fact; Claim Settled | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 2 | 0.1% |
| Cust Service Claim Handling | Claim Settled; Corrective Action Taken; Information Furnished | 2 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim Settled | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Pa | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Le | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 2 | 0.1% |
| Cust Service Claim Handling | Additional Monies Received; Information Furnished; Corrective Action Taken | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished | 2 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Claim Settled | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment Expected | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue | 2 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Received | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact | 2 | 0.1% |
| Cust Service Claim Handling; Liability Dispute | Claim Settled; Question of Fact | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional Payment Expected | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue | 2 | 0.1% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | 2 | 0.1% |
| Cust Service Claim Handling; Prompt Pay; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contra | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Posi | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Payment | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Corrective Acti | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Company Positi | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Company Position Upheld; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; C | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment E | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Questio | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Quest | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issu | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Company Positio | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of F | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Additional Mo | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Fur | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Corrective Action | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Additional Payment | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken | 1 | 0.0% |
| Policy Exclusion; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Contract Language/ | 1 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken; Information Furnished; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Appraisal Process Invoked | 1 | 0.0% |
| Cust Service Claim Handling | Policy Not In Force; Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Fur | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Additional Monies Received | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additio | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Corrective A | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Informa | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Quest | 1 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Correctiv | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim | 1 | 0.0% |
| Cust Service Claim Handling; Use Of Clue Reports | Corrective Action Taken; Information Furnished; Contract Language/Leg | 1 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Claim Settled; Information Furnished | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Use Of Clue Reports | Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Other | Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Claim Settled; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Contract Langua | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Claim | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs; Endorsement / Rider | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Post-Claim Underwriting | Contract Language/Legal Issue; Information Furnished; Company Pos | 1 | 0.0% |
| Liability Dispute | Company Position Upheld; Question of Fact | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Additional Monies Received; Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; A | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Informat | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnis | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Contrac | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/ | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Additional Monies Received; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute | Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.0% |
| Liability Dispute | Information Furnished; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Notice Requirements | Corrective Action Taken; Information Furnished | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Company Po | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Re | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Contract Language/Leg | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling | Policy Not In Force; Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Claim Settled; Additional Payment Expected; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Policy Not In Force; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Claim Settled; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Contract Language/Leg | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Langu | 1 | 0.0% |
| Cust Service Claim Handling | Policy Not In Force; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Uph | 1 | 0.0% |
| Liability Dispute | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Q | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Le | 1 | 0.0% |
| Refusal to Insure; Unfair Discrimination | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Use Of Clue Reports | Corrective Action Taken; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Claim Settled; Additional Payment Expected | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor | 1 | 0.0% |
| Commissions | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Misrepresentation | Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Other | Insufficient Information | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Furnished | 1 | 0.0% |
| Liability Dispute | Claim Settled; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute | Question of Fact; Policy Not In Force | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Monies Received; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Appraisal Process Invoked; Information Furnished; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; I | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Claim Settled; Additional Monies Received; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional P | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.0% |
| Liability Dispute | Information Furnished; Additional Payment Expected; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Co | 1 | 0.0% |
| Liability Dispute | Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling | Claim Settled | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Additional Monies Received | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Contract Language/Legal Issue | 1 | 0.0% |
| Misrepresentation | Company Position Upheld; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Paymen | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Additional Mon | 1 | 0.0% |
| Endorsement / Rider | Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact | 1 | 0.0% |
| Liability Dispute | Failure to Timely Respond; Referred for Disciplinary Actn | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Additional Monies Received; Claim Settled; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Addit | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Information Furnished | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Additional Payment Expected | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling | Corrective Action Taken; Failure to Timely Respond; Additional Payment Expected | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Contract | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional M | 1 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnis | 1 | 0.0% |
| Cust Service Claim Handling | Additional Payment Expected | 1 | 0.0% |
| Liability Dispute | Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue; Additional Monies Rece | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Monies Received | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Position Uphel | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Question of Fact | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Company Position Upheld; Question of Fact; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Q | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact; Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Other | Information Furnished; Question of Fact | 1 | 0.0% |
| Liability Dispute | Contract Language/Legal Issue; Question of Fact | 1 | 0.0% |
| Use Of Clue Reports | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.0% |
| Use Of Clue Reports | Question of Fact | 1 | 0.0% |
| Cust Service Claim Handling | Question of Fact; Claim Settled; Additional Monies Received | 1 | 0.0% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.0% |
| Assignment of Benefits | Information Furnished | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled | 1 | 0.0% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.0% |
| Commissions | Contract Language/Legal Issue | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken | 1 | 0.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.0% |
Complaints by Year
- 2026: 264 complaints
- 2025: 648 complaints
- 2024: 763 complaints
- 2023: 672 complaints
- 2022: 476 complaints
- 2021: 190 complaints
- 2020: 101 complaints
- 2019: 124 complaints
- 2018: 60 complaints
- 2017: 53 complaints
- 2016: 11 complaints
Recent homeowners Complaints Against Redpoint County Mutual Insurance Company in Texas
- homeowners Complaint #TX-455162-2cd76d6b (2026-04-29) — Delayed payment
- homeowners Complaint #TX-455129-8bdd5ac2 (2026-04-29) — Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected
- homeowners Complaint #TX-455095-41df9d5c (2026-04-29) — Claim denial
- homeowners Complaint #TX-455009-2cd76d6b (2026-04-28) — Delayed payment
- homeowners Complaint #TX-454997-9799c869 (2026-04-28) — Cust Service Claim Handling; Prompt Pay; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contra
- homeowners Complaint #TX-454735-5c98e121 (2026-04-27) — Claim denial
- homeowners Complaint #TX-454726-9ca5fd3b (2026-04-27) — Delayed payment
- homeowners Complaint #TX-454708-dce20ec0 (2026-04-27) — Cust Service Claim Handling | Contract Language/Legal Issue; Additional Monies Received
- homeowners Complaint #TX-454627-e4022cd1 (2026-04-27) — Premium or billing dispute
- homeowners Complaint #TX-454432-d9c197c0 (2026-04-24) — Delayed payment
Frequently Asked Questions
How many homeowners complaints does Redpoint County Mutual Insurance Company have in Texas?
Redpoint County Mutual Insurance Company has 3362 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with Redpoint County Mutual Insurance Company in Texas?
The most common issues are: Delayed payment (2231), Claim denial (544), Premium or billing dispute (126), Policy cancellation (34), Cust Service Claim Handling | Question of Fact (6).
How does Redpoint County Mutual Insurance Company's homeowners record in Texas compare to other states?
Redpoint County Mutual Insurance Company has 3362 homeowners complaints in Texas out of 3362 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.
Where can I file a homeowners complaint against Redpoint County Mutual Insurance Company in Texas?
You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
Related Pages
Redpoint County Mutual Insurance Company homeowners Complaints in Other States
- Redpoint County Mutual Insurance Company homeowners in California
- Redpoint County Mutual Insurance Company homeowners in New York
- Redpoint County Mutual Insurance Company homeowners in Florida
- Redpoint County Mutual Insurance Company homeowners in Illinois
- Redpoint County Mutual Insurance Company homeowners in Pennsylvania
- Redpoint County Mutual Insurance Company homeowners in Ohio
- Redpoint County Mutual Insurance Company homeowners in Georgia
- Redpoint County Mutual Insurance Company homeowners in North Carolina
- Redpoint County Mutual Insurance Company homeowners in New Jersey