RIVERSOURCE LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 43 health insurance complaints filed against RIVERSOURCE LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 43
Total health Complaints (All States): 47
Texas Share: 91.5%
NAIC Complaint Ratio: 4.28
AI Risk Score: 72/100

Analysis: RIVERSOURCE LIFE INSURANCE COMPANY health in Texas

RIVERSOURCE LIFE INSURANCE COMPANY has accumulated 43 health insurance complaints from consumers in Texas. Across all states, RIVERSOURCE LIFE INSURANCE COMPANY has 47 total health complaints, making Texas responsible for 91.5% of the volume.

The most frequent complaint sub-type is Delayed payment with 20 complaints. Other common issues include Premium or billing dispute (7), Claim denial (6), Disclosure Of Benefits; Material Change To Contract; Misrepresentation | Contract Language/Legal Issue; Question of Fact (1).

The most active year was 2025 with 3 complaints filed.

Consumers in Texas who have health disputes with RIVERSOURCE LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	20	46.5%
Premium or billing dispute	7	16.3%
Claim denial	6	14.0%
Disclosure Of Benefits; Material Change To Contract; Misrepresentation \| Contract Language/Legal Issue; Question of Fact	1	2.3%
Cash Value; Cust Srvc Policy Holder Srvcs \| Corrective Action Taken; Information Furnished	1	2.3%
Policy cancellation	1	2.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	2.3%
Agent Handling \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	2.3%
Assignment of Benefits; Unsatisfactory Settle/Offer \| Additional Monies Received	1	2.3%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Contract Language/Legal Issue	1	2.3%
Agent Handling; Misrepresentation; Unauthorized Acts \| Information Furnished; Question of Fact	1	2.3%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	2.3%
Misrepresentation \| Contract Language/Legal Issue; Information Furnished	1	2.3%

Complaints by Year

2025: 3 complaints
2024: 3 complaints
2022: 4 complaints
2021: 3 complaints
2020: 7 complaints
2019: 3 complaints
2017: 8 complaints
2016: 4 complaints
2015: 4 complaints
2014: 2 complaints
2013: 1 complaints
2012: 1 complaints

Recent health Complaints Against RIVERSOURCE LIFE INSURANCE COMPANY in Texas

health Complaint #TX-437058-2cc8ec4c (2025-10-14) — Disclosure Of Benefits; Material Change To Contract; Misrepresentation | Contract Language/Legal Issue; Question of Fact
health Complaint #TX-424927-189010ec (2025-05-28) — Cash Value; Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished
health Complaint #TX-418427-c867981e (2025-03-14) — Premium or billing dispute
health Complaint #TX-410476-d95efb1b (2024-12-02) — Delayed payment
health Complaint #TX-395178-7de6741f (2024-06-11) — Delayed payment
health Complaint #TX-393407-6530806c (2024-05-17) — Delayed payment
health Complaint #TX-347820-ce4a7d5c (2022-10-14) — Delayed payment
health Complaint #TX-343356-8839b709 (2022-08-15) — Delayed payment
health Complaint #TX-331688-8b1912a3 (2022-02-22) — Delayed payment
health Complaint #TX-329197-bc67ab8b (2022-01-14) — Delayed payment

Frequently Asked Questions

How many health complaints does RIVERSOURCE LIFE INSURANCE COMPANY have in Texas?

RIVERSOURCE LIFE INSURANCE COMPANY has 43 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with RIVERSOURCE LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (20), Premium or billing dispute (7), Claim denial (6), Disclosure Of Benefits; Material Change To Contract; Misrepresentation | Contract Language/Legal Issue; Question of Fact (1), Cash Value; Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished (1).

How does RIVERSOURCE LIFE INSURANCE COMPANY's health record in Texas compare to other states?

RIVERSOURCE LIFE INSURANCE COMPANY has 43 health complaints in Texas out of 47 total health complaints nationwide. That is 91.5% of their health volume.

Where can I file a health complaint against RIVERSOURCE LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.