Root Insurance Company — auto Insurance Complaints
Analysis of 37 auto insurance complaints filed against Root Insurance Company, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints: 37
- Total Complaints (All Types): 230
- auto Share: 16.1%
- NAIC Complaint Ratio: 3.01
- AI Risk Score: 79/100
auto Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 11 | 29.7% |
| Claim denial | 9 | 24.3% |
| Premium or billing dispute | 4 | 10.8% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 3 | 8.1% |
| Unfair settlement | 3 | 8.1% |
| Policy cancellation | 2 | 5.4% |
| Excessive Charges | Underwriting | Company Position Substantiated | 2 | 5.4% |
| Adjuster Handling | Claim Handling | 1 | 2.7% |
| Claim Procedure | Claim Handling | Company Position Overturned | 1 | 2.7% |
| Misleading sales | 1 | 2.7% |
auto Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 37 |
Recent auto Complaints Against Root Insurance Company
- auto Complaint #CT-7084960-860d837e — Connecticut (2026-04-24)
- auto Complaint #CT-7084879-a1c542ab — Connecticut (2026-04-21)
- auto Complaint #CT-7084423-28f738ee — Connecticut (2026-04-06)
- auto Complaint #CT-7082944-ffb12a0f — Connecticut (2026-02-19)
- auto Complaint #CT-7081482-32d76c3a — Connecticut (2026-01-07)
- auto Complaint #CT-7081350-d1ebb59f — Connecticut (2026-01-05)
- auto Complaint #CT-7081303-708f6b56 — Connecticut (2026-01-02)
- auto Complaint #CT-7079650-75f8b37e — Connecticut (2025-11-03)
- auto Complaint #CT-7079641-75f8b37e — Connecticut (2025-11-03)
- auto Complaint #CT-7079493-dd86c27d — Connecticut (2025-10-29)
Frequently Asked Questions
How many auto complaints does Root Insurance Company have?
Root Insurance Company has 37 auto insurance complaints on file, according to NAIC and state DOI data.
What are the most common auto complaint issues with Root Insurance Company?
The most common auto complaint issues for Root Insurance Company are: Delayed payment (11), Claim denial (9), Premium or billing dispute (4), Adjuster Handling | Claim Handling | Company Position Substantiated (3), Unfair settlement (3).
Which states have the most auto complaints against Root Insurance Company?
The states with the most auto complaints against Root Insurance Company are: Connecticut (37).
auto Complaints by State
Root Insurance Company Complaints by State
- Root Insurance Company Complaints in California
- Root Insurance Company Complaints in Texas
- Root Insurance Company Complaints in New York
- Root Insurance Company Complaints in Florida
- Root Insurance Company Complaints in Illinois
- Root Insurance Company Complaints in Pennsylvania
- Root Insurance Company Complaints in Ohio
- Root Insurance Company Complaints in Georgia
- Root Insurance Company Complaints in North Carolina
- Root Insurance Company Complaints in New Jersey