Root Insurance Company — homeowners Insurance Complaints
Analysis of 192 homeowners insurance complaints filed against Root Insurance Company, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 192
- Total Complaints (All Types): 230
- homeowners Share: 83.5%
- NAIC Complaint Ratio: 3.01
- AI Risk Score: 79/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 83 | 43.2% |
| Claim denial | 45 | 23.4% |
| Premium or billing dispute | 17 | 8.9% |
| Other | Question of Fact; Information Furnished | 2 | 1.0% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 2 | 1.0% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 1.0% |
| Unsatisfactory Settle/Offer | Question of Fact | 2 | 1.0% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled | 2 | 1.0% |
| Liability Dispute | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Claim Settled | 1 | 0.5% |
| Cust Service Claim Handling | Information Furnished; Claim Settled | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Complaint Withdrawn | 1 | 0.5% |
| Ambulatory Patient Services; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Complaint Withdrawn | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional P | 1 | 0.5% |
| Post-Claim Underwriting | Question of Fact; Contract Language/Legal Issue | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issue | 1 | 0.5% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Company Position Upheld | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Question of Fact | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken | 1 | 0.5% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.5% |
| Liability Dispute | Question of Fact | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Appraisal Process Invoked; Claim Settled; Additional Monies Received | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 1 | 0.5% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Q | 1 | 0.5% |
| Cust Service Claim Handling | Question of Fact; Additional Monies Received | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Claim Settled | 1 | 0.5% |
| Other | Company Position Upheld; Information Furnished | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 1 | 0.5% |
| Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.5% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 1 | 0.5% |
| Assignment of Benefits; Cust Service Claim Handling | Additional Payment Expected; Information Furnished; Additional Mon | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished | 1 | 0.5% |
| Assignment of Benefits | Contract Language/Legal Issue | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Appraisal Process Invoked | 1 | 0.5% |
| Cust Service Claim Handling | Question of Fact | 1 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.5% |
| Assignment of Benefits | Information Furnished | 1 | 0.5% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 192 |
Recent homeowners Complaints Against Root Insurance Company
- homeowners Complaint #TX-449368-b28a838b — Texas (2026-03-05)
- homeowners Complaint #TX-444285-5bf668c5 — Texas (2026-01-08)
- homeowners Complaint #TX-443511-6f62bb4d — Texas (2025-12-31)
- homeowners Complaint #TX-439219-9f60eada — Texas (2025-11-07)
- homeowners Complaint #TX-436422-894771bb — Texas (2025-10-07)
- homeowners Complaint #TX-431088-9f4845a0 — Texas (2025-08-07)
- homeowners Complaint #TX-430580-9f4845a0 — Texas (2025-08-01)
- homeowners Complaint #TX-428033-67b08b4f — Texas (2025-07-07)
- homeowners Complaint #TX-425679-5c52f7fc — Texas (2025-06-06)
- homeowners Complaint #TX-415661-62bb7f4f — Texas (2025-02-10)
Frequently Asked Questions
How many homeowners complaints does Root Insurance Company have?
Root Insurance Company has 192 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with Root Insurance Company?
The most common homeowners complaint issues for Root Insurance Company are: Delayed payment (83), Claim denial (45), Premium or billing dispute (17), Other | Question of Fact; Information Furnished (2), Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact (2).
Which states have the most homeowners complaints against Root Insurance Company?
The states with the most homeowners complaints against Root Insurance Company are: Texas (192).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
Root Insurance Company Complaints by State
- Root Insurance Company Complaints in California
- Root Insurance Company Complaints in Texas
- Root Insurance Company Complaints in New York
- Root Insurance Company Complaints in Florida
- Root Insurance Company Complaints in Illinois
- Root Insurance Company Complaints in Pennsylvania
- Root Insurance Company Complaints in Ohio
- Root Insurance Company Complaints in Georgia
- Root Insurance Company Complaints in North Carolina
- Root Insurance Company Complaints in New Jersey