SAFECO INSURANCE COMPANY OF AMERICA — homeowners Complaints in Texas

Detailed analysis of 107 homeowners insurance complaints filed against SAFECO INSURANCE COMPANY OF AMERICA by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 107
Total homeowners Complaints (All States): 116
Texas Share: 92.2%
NAIC Complaint Ratio: 1.91
AI Risk Score: 65/100

Analysis: SAFECO INSURANCE COMPANY OF AMERICA homeowners in Texas

SAFECO INSURANCE COMPANY OF AMERICA has accumulated 107 homeowners insurance complaints from consumers in Texas. Across all states, SAFECO INSURANCE COMPANY OF AMERICA has 116 total homeowners complaints, making Texas responsible for 92.2% of the volume.

The most frequent complaint sub-type is Delayed payment with 45 complaints. Other common issues include Claim denial (16), Premium or billing dispute (12), Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue (2).

The most active year was 2025 with 10 complaints filed.

Consumers in Texas who have homeowners disputes with SAFECO INSURANCE COMPANY OF AMERICA can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	45	42.1%
Claim denial	16	15.0%
Premium or billing dispute	12	11.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	2	1.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company	1	0.9%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Claim Settled	1	0.9%
Policy cancellation	1	0.9%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Company Position Upheld	1	0.9%
Other \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	0.9%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Corrective Action Taken	1	0.9%
Commissions \| Question of Fact; Information Furnished	1	0.9%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	1	0.9%
Liability Dispute \| Information Furnished; Company Position Upheld	1	0.9%
Liability Dispute \| Question of Fact; Additional Monies Received	1	0.9%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	0.9%
Liability Dispute; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact	1	0.9%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	0.9%
Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Contract Language/Legal Issue; Information Furnished	1	0.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.9%
Unsatisfactory Settle/Offer \| Question of Fact	1	0.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer; Usual And Customary \| Question of Fact; Additional Monies Rece	1	0.9%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.9%
Agent Handling; Use of Credit Reports \| Company Position Upheld	1	0.9%
Agent Handling \| Information Furnished	1	0.9%
Not Within TDI Jurisdiction \| No Jurisdiction	1	0.9%
Other \| Contract Language/Legal Issue	1	0.9%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.9%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Information Furnished	1	0.9%
Liability Dispute; Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact; Additional Monies Received	1	0.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Question of F	1	0.9%
Cust Service Claim Handling \| Information Furnished	1	0.9%
Coverage dispute	1	0.9%
Liability Dispute \| Information Furnished; Question of Fact; Contract Language/Legal Issue	1	0.9%
Liability Dispute \| Claim Settled; Company Position Upheld	1	0.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Contract Language/Le	1	0.9%
Cust Service Claim Handling \| Additional Payment Expected	1	0.9%

Complaints by Year

2025: 10 complaints
2024: 5 complaints
2023: 12 complaints
2022: 6 complaints
2021: 4 complaints
2020: 4 complaints
2019: 8 complaints
2018: 4 complaints
2017: 3 complaints
2016: 11 complaints
2015: 11 complaints
2014: 4 complaints
2013: 13 complaints
2012: 12 complaints

Recent homeowners Complaints Against SAFECO INSURANCE COMPANY OF AMERICA in Texas

homeowners Complaint #TX-438938-5f10164f (2025-11-04) — Premium or billing dispute
homeowners Complaint #TX-426968-5f10164f (2025-06-23) — Premium or billing dispute
homeowners Complaint #TX-425857-7be94128 (2025-06-10) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company
homeowners Complaint #TX-425852-85d1509e (2025-06-10) — Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled
homeowners Complaint #TX-423050-cd8f810c (2025-05-06) — Policy cancellation
homeowners Complaint #TX-422450-29a946a4 (2025-04-29) — Delayed payment
homeowners Complaint #TX-419083-ae0b163c (2025-03-24) — Delayed payment
homeowners Complaint #TX-417489-9fbd76ad (2025-03-03) — Delayed payment
homeowners Complaint #TX-412644-29a946a4 (2025-01-03) — Delayed payment
homeowners Complaint #TX-412521-a3112ec0 (2025-01-02) — Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld

Frequently Asked Questions

How many homeowners complaints does SAFECO INSURANCE COMPANY OF AMERICA have in Texas?

SAFECO INSURANCE COMPANY OF AMERICA has 107 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with SAFECO INSURANCE COMPANY OF AMERICA in Texas?

The most common issues are: Delayed payment (45), Claim denial (16), Premium or billing dispute (12), Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company (1).

How does SAFECO INSURANCE COMPANY OF AMERICA's homeowners record in Texas compare to other states?

SAFECO INSURANCE COMPANY OF AMERICA has 107 homeowners complaints in Texas out of 116 total homeowners complaints nationwide. That is 92.2% of their homeowners volume.

Where can I file a homeowners complaint against SAFECO INSURANCE COMPANY OF AMERICA in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.