SAFEWAY INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 133 homeowners insurance complaints filed against SAFEWAY INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 133
Total homeowners Complaints (All States): 133
Texas Share: 100.0%
NAIC Complaint Ratio: 0.22
AI Risk Score: 32/100

Analysis: SAFEWAY INSURANCE COMPANY homeowners in Texas

SAFEWAY INSURANCE COMPANY has accumulated 133 homeowners insurance complaints from consumers in Texas. Across all states, SAFEWAY INSURANCE COMPANY has 133 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 66 complaints. Other common issues include Claim denial (27), Unsatisfactory Settle/Offer | Question of Fact (4), Premium or billing dispute (2).

The most active year was 2026 with 8 complaints filed.

Consumers in Texas who have homeowners disputes with SAFEWAY INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	66	49.6%
Claim denial	27	20.3%
Unsatisfactory Settle/Offer \| Question of Fact	4	3.0%
Premium or billing dispute	2	1.5%
Cust Service Claim Handling \| Information Furnished	2	1.5%
Cust Service Claim Handling \| Contract Language/Legal Issue	2	1.5%
Liability Dispute \| Question of Fact	2	1.5%
Cust Service Claim Handling \| Additional Monies Received; Company Position Upheld; Contract Language/Legal Issue	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Company Position Upheld; Question	1	0.8%
Liability Dispute \| Company Position Upheld; Question of Fact	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Cl	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Information Furnished	1	0.8%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	1	0.8%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue; Additional Payment Expected	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Infor	1	0.8%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.8%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Furnished	1	0.8%
Cust Service Claim Handling; Liability Dispute \| Information Furnished; Additional Payment Expected; Question of Fact	1	0.8%
Cust Service Claim Handling; Liability Dispute \| Information Furnished; Question of Fact	1	0.8%
Use Of Clue Reports \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.8%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Question of Fact	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Payment E	1	0.8%
Other \| Information Furnished; Contract Language/Legal Issue	1	0.8%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	0.8%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	1	0.8%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.8%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Contract Language/Legal Issue	1	0.8%
Cust Service Claim Handling \| Question of Fact	1	0.8%
Agent/Agency Contrct Termin \| Information Furnished	1	0.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	0.8%
Assignment of Benefits \| Contract Language/Legal Issue	1	0.8%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Company Position Upheld	1	0.8%
Notice Requirements \| Policy Not In Force	1	0.8%

Complaints by Year

2026: 8 complaints
2025: 10 complaints
2024: 12 complaints
2023: 15 complaints
2022: 16 complaints
2021: 9 complaints
2020: 3 complaints
2019: 6 complaints
2018: 12 complaints
2017: 15 complaints
2016: 19 complaints
2015: 7 complaints
2014: 1 complaints

Recent homeowners Complaints Against SAFEWAY INSURANCE COMPANY in Texas

homeowners Complaint #TX-456099-2bb6f003 (2026-05-08) — Delayed payment
homeowners Complaint #TX-455148-2a2c3110 (2026-04-29) — Claim denial
homeowners Complaint #TX-449167-388e9be0 (2026-03-04) — Claim denial
homeowners Complaint #TX-447614-2b4bcda9 (2026-02-13) — Delayed payment
homeowners Complaint #TX-444763-b578ffc5 (2026-01-14) — Cust Service Claim Handling | Additional Monies Received; Company Position Upheld; Contract Language/Legal Issue
homeowners Complaint #TX-444484-9cc196ea (2026-01-12) — Claim denial
homeowners Complaint #TX-444123-3aaac657 (2026-01-08) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished
homeowners Complaint #TX-443919-3aaac657 (2026-01-06) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Question
homeowners Complaint #TX-443482-2a2c3110 (2025-12-31) — Claim denial
homeowners Complaint #TX-441540-2bb6f003 (2025-12-05) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does SAFEWAY INSURANCE COMPANY have in Texas?

SAFEWAY INSURANCE COMPANY has 133 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with SAFEWAY INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (66), Claim denial (27), Unsatisfactory Settle/Offer | Question of Fact (4), Premium or billing dispute (2), Cust Service Claim Handling | Information Furnished (2).

How does SAFEWAY INSURANCE COMPANY's homeowners record in Texas compare to other states?

SAFEWAY INSURANCE COMPANY has 133 homeowners complaints in Texas out of 133 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against SAFEWAY INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.