Scott & White Care Plans — health Complaints in Texas

Detailed analysis of 69 health insurance complaints filed against Scott & White Care Plans by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 69
Total health Complaints (All States): 69
Texas Share: 100.0%
NAIC Complaint Ratio: 6.3
AI Risk Score: 79/100

Analysis: Scott & White Care Plans health in Texas

Scott & White Care Plans has accumulated 69 health insurance complaints from consumers in Texas. Across all states, Scott & White Care Plans has 69 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 29 complaints. Other common issues include Delayed payment (15), Premium or billing dispute (15), Recoupment Of Claims Payment | Contract Language/Legal Issue; Corrective Action Taken; Information Furnished (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have health disputes with Scott & White Care Plans can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	29	42.0%
Delayed payment	15	21.7%
Premium or billing dispute	15	21.7%
Recoupment Of Claims Payment \| Contract Language/Legal Issue; Corrective Action Taken; Information Furnished	1	1.4%
Unfair settlement	1	1.4%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	1.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Corrective Action Taken	1	1.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| No Jurisdiction; Contract Language/Legal Issue	1	1.4%
Cust Service Claim Handling; Maximum Out of Pocket \| Information Furnished; Company Position Upheld; Contract Language/L	1	1.4%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received; Claim Settled	1	1.4%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue	1	1.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	1.4%
Not Within TDI Jurisdiction \| No Jurisdiction	1	1.4%

Complaints by Year

2026: 2 complaints
2025: 1 complaints
2023: 14 complaints
2022: 12 complaints
2021: 19 complaints
2020: 10 complaints
2019: 9 complaints
2018: 2 complaints

Recent health Complaints Against Scott & White Care Plans in Texas

health Complaint #TX-445027-d3a22276 (2026-01-16) — Recoupment Of Claims Payment | Contract Language/Legal Issue; Corrective Action Taken; Information Furnished
health Complaint #TX-444978-de70060c (2026-01-16) — Unfair settlement
health Complaint #TX-421857-98a0f893 (2025-04-23) — Claim denial
health Complaint #TX-374227-84f1e43b (2023-09-28) — Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished
health Complaint #TX-366127-553d4e10 (2023-06-27) — Delayed payment
health Complaint #TX-366117-e29e7075 (2023-06-27) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken
health Complaint #TX-365591-8dffda9d (2023-06-20) — Claim denial
health Complaint #TX-363439-98a0f893 (2023-05-23) — Claim denial
health Complaint #TX-363436-c5c1200e (2023-05-23) — Claim denial
health Complaint #TX-362929-ee62ab6a (2023-05-05) — Delayed payment

Frequently Asked Questions

How many health complaints does Scott & White Care Plans have in Texas?

Scott & White Care Plans has 69 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with Scott & White Care Plans in Texas?

The most common issues are: Claim denial (29), Delayed payment (15), Premium or billing dispute (15), Recoupment Of Claims Payment | Contract Language/Legal Issue; Corrective Action Taken; Information Furnished (1), Unfair settlement (1).

How does Scott & White Care Plans's health record in Texas compare to other states?

Scott & White Care Plans has 69 health complaints in Texas out of 69 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against Scott & White Care Plans in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.