SCOTT AND WHITE HEALTH PLAN — health Complaints in Texas
Detailed analysis of 1,273 health insurance complaints filed against SCOTT AND WHITE HEALTH PLAN by consumers in Texas, based on public NAIC and state DOI data.
Key Statistics
- health Complaints in Texas: 1,273
- Total health Complaints (All States): 1,273
- Texas Share: 100.0%
- NAIC Complaint Ratio: 12.82
- AI Risk Score: 91/100
Analysis: SCOTT AND WHITE HEALTH PLAN health in Texas
SCOTT AND WHITE HEALTH PLAN has accumulated 1,273 health insurance complaints from consumers in Texas. Across all states, SCOTT AND WHITE HEALTH PLAN has 1,273 total health complaints, making Texas responsible for 100.0% of the volume.
The most frequent complaint sub-type is Claim denial with 469 complaints. Other common issues include Delayed payment (306), Premium or billing dispute (124), Usual And Customary | Contract Language/Legal Issue (27).
The most active year was 2026 with 40 complaints filed.
Consumers in Texas who have health disputes with SCOTT AND WHITE HEALTH PLAN can file a complaint with the Texas Department of Insurance.
health Complaint Issues in Texas
| Issue Type | Complaints | % |
|---|---|---|
| Claim denial | 469 | 36.8% |
| Delayed payment | 306 | 24.0% |
| Premium or billing dispute | 124 | 9.7% |
| Usual And Customary | Contract Language/Legal Issue | 27 | 2.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue | 27 | 2.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | No Jurisdiction | 17 | 1.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 13 | 1.0% |
| Policy cancellation | 10 | 0.8% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 9 | 0.7% |
| Unsatisfactory Settle/Offer; Usual And Customary | Company Position Upheld | 8 | 0.6% |
| Coverage dispute | 7 | 0.5% |
| Unsatisfactory Settle/Offer; Usual And Customary | Insufficient Information | 6 | 0.5% |
| Unfair settlement | 5 | 0.4% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Information Furnished | 5 | 0.4% |
| Other | Information Furnished | 4 | 0.3% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue | 4 | 0.3% |
| Unsatisfactory Settle/Offer; Usual And Customary | Information Furnished; Contract Language/Legal Issue | 4 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 3 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 3 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken | 3 | 0.2% |
| Cust Service Claim Handling | Company Position Upheld | 3 | 0.2% |
| Usual And Customary | No Jurisdiction | 3 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 3 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; No Jurisdiction | 3 | 0.2% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Corrective Action Taken | 3 | 0.2% |
| Access to Care | No Jurisdiction | 3 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact | 2 | 0.2% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Authorization Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Corrective Action Taken | 2 | 0.2% |
| Prior Authorization | Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Provider or network dispute | 2 | 0.2% |
| Commissions | Information Furnished | 2 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Other | Information Furnished; Contract Language/Legal Issue | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Claim Recoding/Bundling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected | 2 | 0.2% |
| Cust Service Claim Handling | Information Furnished | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Insufficient Information; Record Only | 2 | 0.2% |
| Other | No Jurisdiction | 2 | 0.2% |
| Not Within TDI Jurisdiction; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; No Jurisdiction | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; Contract Language/Legal Issue | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Information Furnished; No Jurisdiction | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Information Furnished; No Jurisdiction | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | No Jurisdiction; Company Position Upheld | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Company Position Upheld; No Jurisdiction | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Claim Settled; Contract Language/Legal Issue | 2 | 0.2% |
| Not Within TDI Jurisdiction; Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; No Jurisd | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled | 2 | 0.2% |
| Claims Reimb/Bal Bill Problems; PPACA-Out-Of-Ntwk Emerg Care; Unsatisfactory Settle/Offer | Mediation Paid Amount; Media | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Referred To; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Prior Authorization | Information Furnished | 1 | 0.1% |
| Commissions | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Maximum Out of Pocket | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Access to Care; Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Other | Insufficient Information | 1 | 0.1% |
| Unauthorized Acts | Information Furnished | 1 | 0.1% |
| Recoupment Of Claims Payment | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Prior Authorization | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Authorization Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Information F | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Information Furnished; Additional Payment Expected; Corrective Action | 1 | 0.1% |
| Commissions | Contract Language/Legal Issue; No Jurisdiction | 1 | 0.1% |
| Commissions | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Misrepresentation; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language | 1 | 0.1% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Question of Fact; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Prior Authorization | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Prior Authorization | Information Furnished; Contract Language/Legal Issue; Company Posit | 1 | 0.1% |
| Cust Service Claim Handling; Maximum Out of Pocket | Information Furnished; Contract Language/Legal Issue; Company Posit | 1 | 0.1% |
| Recoupment Of Claims Payment | Corrective Action Taken; Additional Payment Expected; Information Furnished | 1 | 0.1% |
| Timely Filing Deficiency; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Languag | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Payment Expected | 1 | 0.1% |
| Cust Service Claim Handling | Corrective Action Taken | 1 | 0.1% |
| Hlth Care Svcs Covg/Copay/Lmts | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Commissions | Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Prior Authorization | Contract Language/Legal Issue; Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Complaint Withdrawn; Corrective Action Taken; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Lang | 1 | 0.1% |
| Pediatric Care; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Claim Settled | 1 | 0.1% |
| Endorsement / Rider; Essential Health Benefit | Contract Language/Legal Issue; Company Position Upheld; Information Furn | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Information Fur | 1 | 0.1% |
| Cust Service Claim Handling; Maximum Out of Pocket | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Recoupment Of Claims Payment | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Access to Care | Insufficient Information; Record Only | 1 | 0.1% |
| Claim Recoding/Bundling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Unauthorized Acts | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Usual And Customary | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Claim Recoding/Bundling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Corrective Action Take | 1 | 0.1% |
| Claim Recoding/Bundling; Other; Unsatisfactory Settle/Offer | Policy Not In Force; Information Furnished | 1 | 0.1% |
| Claim Recoding/Bundling; Other; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Correc | 1 | 0.1% |
| Claim Recoding/Bundling; Other; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Clai | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Company Position Uphe | 1 | 0.1% |
| Other | Corrective Action Taken; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Maximum Out of Pocket; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Corrective Acti | 1 | 0.1% |
| Recoupment Of Claims Payment | Information Furnished | 1 | 0.1% |
| Bad Faith Participation | No Jurisdiction | 1 | 0.1% |
| Maternity and Newborn Care; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Contract L | 1 | 0.1% |
| Cust Service Claim Handling; Maximum Out of Pocket; Unsatisfactory Settle/Offer | 1 | 0.1% |
| Essential Health Benefit; Unsatisfactory Settle/Offer | Referred To; Contract Language/Legal Issue; No Jurisdiction | 1 | 0.1% |
| Prompt Pay; Unsatisfactory Settle/Offer | Stat Pen Pd-Over 90 Dys Late; Corrective Action Taken; Claim Settled | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Referred To; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Referred To; No Jurisdiction | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Referred To | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.1% |
| Other | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Insufficient Information | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Mediation Not Eligible; Mediation Billed Amount | 1 | 0.1% |
| Timely Filing Deficiency | Contract Language/Legal Issue | 1 | 0.1% |
| Usual And Customary | Insufficient Information; Record Only | 1 | 0.1% |
| Usual And Customary | No Jurisdiction; Corrective Action Taken | 1 | 0.1% |
| Coordination of Benefits | No Jurisdiction | 1 | 0.1% |
| Prompt Pay; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.1% |
| Not Within TDI Jurisdiction | No Jurisdiction | 1 | 0.1% |
| Access to Care | Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Record Only | 1 | 0.1% |
| Usual And Customary | Record Only | 1 | 0.1% |
| IRO Compnsblty/Extent Decision | Corrective Action Taken | 1 | 0.1% |
| Cust Service Claim Handling; Den/N-Pymt MD Nec RX; Unsatisfactory Settle/Offer | Insufficient Information | 1 | 0.1% |
| Access to Care | Contract Language/Legal Issue | 1 | 0.1% |
| Claims Reimb/Bal Bill Problems; Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Additi | 1 | 0.1% |
| Unfair Discrim-Clms Handling | Contract Language/Legal Issue | 1 | 0.1% |
| Laboratory Services; Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.1% |
| Access to Care; Continuity of Treatment | Information Furnished; Policy Not In Force | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Additional Monies Received | 1 | 0.1% |
| Prompt Pay; Timely Filing Deficiency | Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | No Jurisdiction; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | No Jurisdiction; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | No Jurisdiction; Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Additional Payment Expected; Informati | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer; Usual And Customary | Corrective Action Taken; Contract Langua | 1 | 0.1% |
| Prompt Pay; SB418 Rule Violation; Unsatisfactory Settle/Offer | Stat Pen Pd-Over 90 Dys Late; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Payment Expected; Contract Language/Legal Issue; Correctiv | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; No Jurisdiction; Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | No Jurisdiction; Company Position Upheld; Corrective Action Taken | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Payment Expected; Contract Language/Legal Issue; Informati | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Payment Expected; Contract Language/Legal Issue; Insuffici | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Claim Settled | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue | 1 | 0.1% |
| Recoupment Of Claims Payment | Additional Monies Received; Corrective Action Taken | 1 | 0.1% |
| Overcharges | No Jurisdiction | 1 | 0.1% |
| SB418 Rule Violation; Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.1% |
| Closed-Lack Of Info Cmplainant; Unsatisfactory Settle/Offer | Additional Monies Received; Insufficient Information; Info | 1 | 0.1% |
| PPACA-Out-Of-Ntwk Emerg Care; Unsatisfactory Settle/Offer; Usual And Customary | Information Furnished; Contract Languag | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Mediation Not Eligible; Contract Language/Legal Issue | 1 | 0.1% |
| Usual And Customary | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Material Change To Contract; Not Within TDI Jurisdiction; Other | No Jurisdiction | 1 | 0.1% |
| Cust Service Claim Handling | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Cust Service Claim Handling; Disclosure Of Benefits | Information Furnished | 1 | 0.1% |
| Other | Information Furnished; No Jurisdiction | 1 | 0.1% |
| Cust Service Claim Handling | No Jurisdiction; Information Furnished | 1 | 0.1% |
| Other | Corrective Action Taken; Additional Monies Received | 1 | 0.1% |
| Cust Service Claim Handling; Enrllmt/Canc/Rnwl Of Enrollee | Information Furnished | 1 | 0.1% |
| Disclosure Of Benefits; Other | Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Prohibited PHI Disclosure | Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Information Furnished | 1 | 0.1% |
| Den/N-Pymt MD Nec DME/Supplies | Information Furnished; No Jurisdiction | 1 | 0.1% |
| Disclosure Of Benefits; Material Change To Contract | Contract Language/Legal Issue; Corrective Action Taken; Informatio | 1 | 0.1% |
| Claims Reimb/Bal Bill Problems; Enrllmt/Canc/Rnwl Of Enrollee | Additional Payment Expected; Information Furnished | 1 | 0.1% |
| Other | Question of Fact | 1 | 0.1% |
| Den/N-Pymt MD Nec DME/Supplies; Den/N-Pymt MD Nec RX | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Recoupment Of Claims Payment | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Hlth Care Svcs Covg/Copay/Lmts; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Referred for Disciplinary Actn | 1 | 0.1% |
| Overcharges; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Claims Reimb/Bal Bill Problems; Cust Service Claim Handling | No Jurisdiction | 1 | 0.1% |
| Overcharges; Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.1% |
| COBRA; Grp Conversion/Continuation | Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Clean Claims Violation; Additional Monies Received | 1 | 0.1% |
| Access to Care | Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 0.1% |
| Misrepresentation | Information Furnished | 1 | 0.1% |
| Agent Handling | Company Position Upheld | 1 | 0.1% |
| Agent Handling; Misrepresentation; Other | Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.1% |
| Not Within TDI Jurisdiction | Information Furnished; No Jurisdiction | 1 | 0.1% |
| Hlth Care Svcs Covg/Copay/Lmts | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Access to Care; Other; Out Of Ntwk Referral | Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Monies Received | 1 | 0.1% |
| Cust Service Claim Handling; Overcharges | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Unsatisfactory Settle/Offer | 1 | 0.1% |
Complaints by Year
- 2026: 40 complaints
- 2025: 107 complaints
- 2024: 131 complaints
- 2023: 63 complaints
- 2022: 76 complaints
- 2021: 31 complaints
- 2020: 26 complaints
- 2019: 83 complaints
- 2018: 104 complaints
- 2017: 233 complaints
- 2016: 166 complaints
- 2015: 78 complaints
- 2014: 46 complaints
- 2013: 55 complaints
- 2012: 34 complaints
Recent health Complaints Against SCOTT AND WHITE HEALTH PLAN in Texas
- health Complaint #TX-455422-a4f0f579 (2026-05-01) — Policy cancellation
- health Complaint #TX-455080-349c000a (2026-04-29) — Claim denial
- health Complaint #TX-455015-4f14a2ec (2026-04-28) — Cust Srvc Policy Holder Srvcs | Referred To; Contract Language/Legal Issue; Information Furnished
- health Complaint #TX-454779-0edd2a61 (2026-04-27) — Prior Authorization | Information Furnished
- health Complaint #TX-454623-70ef912e (2026-04-24) — Delayed payment
- health Complaint #TX-453666-07b524e9 (2026-04-15) — Unfair settlement
- health Complaint #TX-453477-fb29bf82 (2026-04-14) — Commissions | Information Furnished; Contract Language/Legal Issue; Company Position Upheld
- health Complaint #TX-453244-1866e185 (2026-04-10) — Maximum Out of Pocket | Information Furnished; Contract Language/Legal Issue; Company Position Upheld
- health Complaint #TX-453053-293b441c (2026-04-09) — Delayed payment
- health Complaint #TX-452986-49375e4d (2026-04-09) — Claim denial
Frequently Asked Questions
How many health complaints does SCOTT AND WHITE HEALTH PLAN have in Texas?
SCOTT AND WHITE HEALTH PLAN has 1273 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.
What are the most common health complaint issues with SCOTT AND WHITE HEALTH PLAN in Texas?
The most common issues are: Claim denial (469), Delayed payment (306), Premium or billing dispute (124), Usual And Customary | Contract Language/Legal Issue (27), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (27).
How does SCOTT AND WHITE HEALTH PLAN's health record in Texas compare to other states?
SCOTT AND WHITE HEALTH PLAN has 1273 health complaints in Texas out of 1273 total health complaints nationwide. That is 100.0% of their health volume.
Where can I file a health complaint against SCOTT AND WHITE HEALTH PLAN in Texas?
You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
Related Pages
SCOTT AND WHITE HEALTH PLAN health Complaints in Other States
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