SCOTTSDALE INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 202 homeowners insurance complaints filed against SCOTTSDALE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 202
Total homeowners Complaints (All States): 206
Texas Share: 98.1%
NAIC Complaint Ratio: 0.82
AI Risk Score: 50/100

Analysis: SCOTTSDALE INSURANCE COMPANY homeowners in Texas

SCOTTSDALE INSURANCE COMPANY has accumulated 202 homeowners insurance complaints from consumers in Texas. Across all states, SCOTTSDALE INSURANCE COMPANY has 206 total homeowners complaints, making Texas responsible for 98.1% of the volume.

The most frequent complaint sub-type is Delayed payment with 79 complaints. Other common issues include Claim denial (51), Premium or billing dispute (35), Policy cancellation (9).

The most active year was 2026 with 4 complaints filed.

Consumers in Texas who have homeowners disputes with SCOTTSDALE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	79	39.1%
Claim denial	51	25.2%
Premium or billing dispute	35	17.3%
Policy cancellation	9	4.5%
Other \| Information Furnished	2	1.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	2	1.0%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Information Furnished; Policy Issued/Restored; Contract Language/Lega	1	0.5%
Misrepresentation \| Information Furnished; Company Position Upheld	1	0.5%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Information Furnished	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Q	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Lang	1	0.5%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Corrective Action Taken; Question of Fact;	1	0.5%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	1	0.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Question of Fact	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.5%
Agent Handling \| Information Furnished	1	0.5%
Cust Service Claim Handling \| Information Furnished	1	0.5%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	1	0.5%
Endorsement / Rider; Unsatisfactory Settle/Offer \| Corrective Action Taken	1	0.5%
Agent Handling \| Policy Not In Force	1	0.5%
Agent Handling \| Additional Payment Expected; Insufficient Information; Information Furnished	1	0.5%
Agent Handling \| Question of Fact	1	0.5%
Other	1	0.5%
Other \| Other	1	0.5%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Question of Fact	1	0.5%
Other \| Information Furnished; Company Position Upheld	1	0.5%

Complaints by Year

2026: 4 complaints
2025: 14 complaints
2024: 9 complaints
2023: 11 complaints
2022: 11 complaints
2021: 20 complaints
2020: 19 complaints
2019: 7 complaints
2018: 9 complaints
2017: 12 complaints
2016: 19 complaints
2015: 19 complaints
2014: 21 complaints
2013: 17 complaints
2012: 10 complaints

Recent homeowners Complaints Against SCOTTSDALE INSURANCE COMPANY in Texas

homeowners Complaint #TX-454308-c44a66e9 (2026-04-15) — Cust Srvc Policy Holder Srvcs; Misrepresentation | Information Furnished; Policy Issued/Restored; Contract Language/Lega
homeowners Complaint #TX-451395-5e86619c (2026-03-24) — Premium or billing dispute
homeowners Complaint #TX-446432-dd74e9c3 (2026-02-02) — Claim denial
homeowners Complaint #TX-443714-75861aa4 (2026-01-05) — Delayed payment
homeowners Complaint #TX-441596-a7346648 (2025-12-08) — Misrepresentation | Information Furnished; Company Position Upheld
homeowners Complaint #TX-440289-56776da9 (2025-11-20) — Policy cancellation
homeowners Complaint #TX-438476-d1397d91 (2025-10-30) — Claim denial
homeowners Complaint #TX-436717-5e86619c (2025-10-10) — Premium or billing dispute
homeowners Complaint #TX-426351-2b222934 (2025-06-16) — Delayed payment
homeowners Complaint #TX-425830-0669b75b (2025-06-09) — Claim denial

Frequently Asked Questions

How many homeowners complaints does SCOTTSDALE INSURANCE COMPANY have in Texas?

SCOTTSDALE INSURANCE COMPANY has 202 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with SCOTTSDALE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (79), Claim denial (51), Premium or billing dispute (35), Policy cancellation (9), Other | Information Furnished (2).

How does SCOTTSDALE INSURANCE COMPANY's homeowners record in Texas compare to other states?

SCOTTSDALE INSURANCE COMPANY has 202 homeowners complaints in Texas out of 206 total homeowners complaints nationwide. That is 98.1% of their homeowners volume.

Where can I file a homeowners complaint against SCOTTSDALE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.