SENTINEL AMERICAN LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 14 health insurance complaints filed against SENTINEL AMERICAN LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 14
Total health Complaints (All States): 14
Texas Share: 100.0%
NAIC Complaint Ratio: 288.94
AI Risk Score: 73/100

Analysis: SENTINEL AMERICAN LIFE INSURANCE COMPANY health in Texas

SENTINEL AMERICAN LIFE INSURANCE COMPANY has accumulated 14 health insurance complaints from consumers in Texas. Across all states, SENTINEL AMERICAN LIFE INSURANCE COMPANY has 14 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 8 complaints. Other common issues include Claim denial (2), Assignment of Benefits; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information (1), Cash Value | Contract Language/Legal Issue; Information Furnished (1).

The most active year was 2024 with 1 complaint filed.

Consumers in Texas who have health disputes with SENTINEL AMERICAN LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	8	57.1%
Claim denial	2	14.3%
Assignment of Benefits; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information	1	7.1%
Cash Value \| Contract Language/Legal Issue; Information Furnished	1	7.1%
Other \| Information Furnished	1	7.1%
Cash Value \| Information Furnished	1	7.1%

Complaints by Year

2024: 1 complaints
2023: 1 complaints
2020: 2 complaints
2017: 1 complaints
2016: 2 complaints
2015: 1 complaints
2014: 3 complaints
2013: 3 complaints

Recent health Complaints Against SENTINEL AMERICAN LIFE INSURANCE COMPANY in Texas

health Complaint #TX-386912-f75a9d3a (2024-03-01) — Delayed payment
health Complaint #TX-359762-3653806f (2023-04-05) — Assignment of Benefits; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information
health Complaint #TX-302580-c838cce4 (2020-11-23) — Delayed payment
health Complaint #TX-287167-c89d1d0a (2020-03-11) — Delayed payment
health Complaint #TX-194077-bdf05cbc (2017-11-08) — Claim denial
health Complaint #TX-134630-c838cce4 (2016-05-03) — Delayed payment
health Complaint #TX-133293-f75a9d3a (2016-04-22) — Delayed payment
health Complaint #TX-85851-63d04b4d (2015-01-15) — Delayed payment
health Complaint #TX-65079-6974e750 (2014-06-03) — Cash Value | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-58418-1e530a12 (2014-03-25) — Delayed payment

Frequently Asked Questions

How many health complaints does SENTINEL AMERICAN LIFE INSURANCE COMPANY have in Texas?

SENTINEL AMERICAN LIFE INSURANCE COMPANY has 14 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with SENTINEL AMERICAN LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (8), Claim denial (2), Assignment of Benefits; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information (1), Cash Value | Contract Language/Legal Issue; Information Furnished (1), Other | Information Furnished (1).

How does SENTINEL AMERICAN LIFE INSURANCE COMPANY's health record in Texas compare to other states?

SENTINEL AMERICAN LIFE INSURANCE COMPANY has 14 health complaints in Texas out of 14 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against SENTINEL AMERICAN LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.