SENTINEL INSURANCE COMPANY, LTD. — homeowners Complaints in Texas

Detailed analysis of 115 homeowners insurance complaints filed against SENTINEL INSURANCE COMPANY, LTD. by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 115
Total homeowners Complaints (All States): 117
Texas Share: 98.3%
NAIC Complaint Ratio: 0.12
AI Risk Score: 39/100

Analysis: SENTINEL INSURANCE COMPANY, LTD. homeowners in Texas

SENTINEL INSURANCE COMPANY, LTD. has accumulated 115 homeowners insurance complaints from consumers in Texas. Across all states, SENTINEL INSURANCE COMPANY, LTD. has 117 total homeowners complaints, making Texas responsible for 98.3% of the volume.

The most frequent complaint sub-type is Delayed payment with 48 complaints. Other common issues include Claim denial (26), Premium or billing dispute (18), Policy cancellation (6).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with SENTINEL INSURANCE COMPANY, LTD. can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	48	41.7%
Claim denial	26	22.6%
Premium or billing dispute	18	15.7%
Policy cancellation	6	5.2%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Corrective Action Taken	1	0.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	1	0.9%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	1	0.9%
Unsatisfactory Settle/Offer \| Question of Fact	1	0.9%
Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.9%
Cust Service Claim Handling \| Additional Payment Expected	1	0.9%
Other \| Record Only	1	0.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	1	0.9%
Claimant Fraud; Cust Service Claim Handling \| Question of Fact; Information Furnished	1	0.9%
Notice Requirements \| Contract Language/Legal Issue	1	0.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	0.9%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.9%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Information Furnished	1	0.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.9%
Liability Dispute; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Claim Settled	1	0.9%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Information Furnished	1	0.9%
Coverage dispute	1	0.9%

Complaints by Year

2026: 2 complaints
2025: 9 complaints
2024: 3 complaints
2023: 2 complaints
2022: 4 complaints
2021: 3 complaints
2020: 7 complaints
2019: 4 complaints
2018: 5 complaints
2017: 9 complaints
2016: 21 complaints
2015: 10 complaints
2014: 12 complaints
2013: 16 complaints
2012: 8 complaints

Recent homeowners Complaints Against SENTINEL INSURANCE COMPANY, LTD. in Texas

homeowners Complaint #TX-449446-3ec0a4d2 (2026-03-06) — Delayed payment
homeowners Complaint #TX-445785-3ec0a4d2 (2026-01-26) — Delayed payment
homeowners Complaint #TX-425873-99b2ab58 (2025-06-10) — Premium or billing dispute
homeowners Complaint #TX-423830-7f9ebae2 (2025-05-14) — Delayed payment
homeowners Complaint #TX-423506-022074e9 (2025-05-12) — Delayed payment
homeowners Complaint #TX-421230-82afe69c (2025-04-15) — Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Corrective Action Taken
homeowners Complaint #TX-420790-7f9ebae2 (2025-04-11) — Delayed payment
homeowners Complaint #TX-419278-930179bc (2025-03-25) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled
homeowners Complaint #TX-417959-3ec0a4d2 (2025-03-07) — Delayed payment
homeowners Complaint #TX-417417-7f9ebae2 (2025-03-03) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does SENTINEL INSURANCE COMPANY, LTD. have in Texas?

SENTINEL INSURANCE COMPANY, LTD. has 115 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with SENTINEL INSURANCE COMPANY, LTD. in Texas?

The most common issues are: Delayed payment (48), Claim denial (26), Premium or billing dispute (18), Policy cancellation (6), Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Corrective Action Taken (1).

How does SENTINEL INSURANCE COMPANY, LTD.'s homeowners record in Texas compare to other states?

SENTINEL INSURANCE COMPANY, LTD. has 115 homeowners complaints in Texas out of 117 total homeowners complaints nationwide. That is 98.3% of their homeowners volume.

Where can I file a homeowners complaint against SENTINEL INSURANCE COMPANY, LTD. in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.