SOUTHERN INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 34 homeowners insurance complaints filed against SOUTHERN INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 34
Total homeowners Complaints (All States): 35
Texas Share: 97.1%
NAIC Complaint Ratio: 0
AI Risk Score: 27/100

Analysis: SOUTHERN INSURANCE COMPANY homeowners in Texas

SOUTHERN INSURANCE COMPANY has accumulated 34 homeowners insurance complaints from consumers in Texas. Across all states, SOUTHERN INSURANCE COMPANY has 35 total homeowners complaints, making Texas responsible for 97.1% of the volume.

The most frequent complaint sub-type is Delayed payment with 12 complaints. Other common issues include Claim denial (11), Policy cancellation (3), Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (2).

The most active year was 2019 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with SOUTHERN INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	12	35.3%
Claim denial	11	32.4%
Policy cancellation	3	8.8%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	2	5.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	2.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	2.9%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Question of Fact	1	2.9%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Information Furnished	1	2.9%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	1	2.9%
Premium or billing dispute	1	2.9%

Complaints by Year

2019: 1 complaints
2018: 5 complaints
2017: 8 complaints
2016: 7 complaints
2015: 4 complaints
2014: 2 complaints
2013: 3 complaints
2012: 4 complaints

Recent homeowners Complaints Against SOUTHERN INSURANCE COMPANY in Texas

homeowners Complaint #TX-246095-ee3c8726 (2019-01-14) — Delayed payment
homeowners Complaint #TX-235462-812b2fef (2018-11-06) — Policy cancellation
homeowners Complaint #TX-215437-4ca8fc1c (2018-05-31) — Claim denial
homeowners Complaint #TX-211215-bf78552a (2018-04-24) — Delayed payment
homeowners Complaint #TX-206144-98b01fe8 (2018-03-12) — Delayed payment
homeowners Complaint #TX-204142-98b01fe8 (2018-02-20) — Delayed payment
homeowners Complaint #TX-192921-62699a3e (2017-10-31) — Claim denial
homeowners Complaint #TX-192303-0d3b07aa (2017-10-26) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue
homeowners Complaint #TX-190417-62699a3e (2017-10-16) — Claim denial
homeowners Complaint #TX-188927-4ca8fc1c (2017-10-03) — Claim denial

Frequently Asked Questions

How many homeowners complaints does SOUTHERN INSURANCE COMPANY have in Texas?

SOUTHERN INSURANCE COMPANY has 34 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with SOUTHERN INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (12), Claim denial (11), Policy cancellation (3), Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue (1).

How does SOUTHERN INSURANCE COMPANY's homeowners record in Texas compare to other states?

SOUTHERN INSURANCE COMPANY has 34 homeowners complaints in Texas out of 35 total homeowners complaints nationwide. That is 97.1% of their homeowners volume.

Where can I file a homeowners complaint against SOUTHERN INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.