SOUTHWEST SERVICE LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 90 health insurance complaints filed against SOUTHWEST SERVICE LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 90
Total health Complaints (All States): 90
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 28/100

Analysis: SOUTHWEST SERVICE LIFE INSURANCE COMPANY health in Texas

SOUTHWEST SERVICE LIFE INSURANCE COMPANY has accumulated 90 health insurance complaints from consumers in Texas. Across all states, SOUTHWEST SERVICE LIFE INSURANCE COMPANY has 90 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 36 complaints. Other common issues include Delayed payment (19), Premium or billing dispute (18), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (5).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have health disputes with SOUTHWEST SERVICE LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	36	40.0%
Delayed payment	19	21.1%
Premium or billing dispute	18	20.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	5	5.6%
Policy cancellation	2	2.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	2	2.2%
Assignment of Benefits \| Corrective Action Taken; Information Furnished	1	1.1%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue	1	1.1%
Unsatisfactory Settle/Offer \| Information Furnished	1	1.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Information Furnished	1	1.1%
Access to Care \| Information Furnished	1	1.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	1.1%
Coverage dispute	1	1.1%
Other \| Information Furnished	1	1.1%

Complaints by Year

2026: 1 complaints
2024: 1 complaints
2023: 3 complaints
2022: 2 complaints
2021: 3 complaints
2020: 5 complaints
2019: 11 complaints
2018: 11 complaints
2017: 10 complaints
2016: 6 complaints
2015: 3 complaints
2014: 12 complaints
2013: 6 complaints
2012: 16 complaints

Recent health Complaints Against SOUTHWEST SERVICE LIFE INSURANCE COMPANY in Texas

health Complaint #TX-454909-0b36fb40 (2026-04-28) — Delayed payment
health Complaint #TX-408665-01f7a7cf (2024-11-05) — Premium or billing dispute
health Complaint #TX-371603-c3b4fef1 (2023-08-31) — Assignment of Benefits | Corrective Action Taken; Information Furnished
health Complaint #TX-367723-c30cc027 (2023-07-19) — Premium or billing dispute
health Complaint #TX-360604-d3590b17 (2023-04-17) — Policy cancellation
health Complaint #TX-343206-d1723c2e (2022-08-11) — Delayed payment
health Complaint #TX-328752-e9cc8056 (2022-01-10) — Claim denial
health Complaint #TX-326252-f891de06 (2021-11-29) — Premium or billing dispute
health Complaint #TX-321320-eefc11c8 (2021-09-09) — Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-311664-15f7ed70 (2021-05-03) — Claim denial

Frequently Asked Questions

How many health complaints does SOUTHWEST SERVICE LIFE INSURANCE COMPANY have in Texas?

SOUTHWEST SERVICE LIFE INSURANCE COMPANY has 90 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with SOUTHWEST SERVICE LIFE INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (36), Delayed payment (19), Premium or billing dispute (18), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (5), Policy cancellation (2).

How does SOUTHWEST SERVICE LIFE INSURANCE COMPANY's health record in Texas compare to other states?

SOUTHWEST SERVICE LIFE INSURANCE COMPANY has 90 health complaints in Texas out of 90 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against SOUTHWEST SERVICE LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.