STANDARD CASUALTY COMPANY — homeowners Complaints in Texas

Detailed analysis of 68 homeowners insurance complaints filed against STANDARD CASUALTY COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 68
Total homeowners Complaints (All States): 68
Texas Share: 100.0%
NAIC Complaint Ratio: 0.5
AI Risk Score: 39/100

Analysis: STANDARD CASUALTY COMPANY homeowners in Texas

STANDARD CASUALTY COMPANY has accumulated 68 homeowners insurance complaints from consumers in Texas. Across all states, STANDARD CASUALTY COMPANY has 68 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 23 complaints. Other common issues include Delayed payment (12), Premium or billing dispute (11), Policy cancellation (4).

The most active year was 2025 with 6 complaints filed.

Consumers in Texas who have homeowners disputes with STANDARD CASUALTY COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	23	33.8%
Delayed payment	12	17.6%
Premium or billing dispute	11	16.2%
Policy cancellation	4	5.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	2	2.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Claim Settle	1	1.5%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Corrective Action Taken	1	1.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Company Posi	1	1.5%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Additional Monies Received	1	1.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	1.5%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	1.5%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received; Question of Fact	1	1.5%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Information Furnished	1	1.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	1.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Monies Received	1	1.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	1.5%
Endorsement / Rider \| Contract Language/Legal Issue	1	1.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	1.5%
Other \| Question of Fact; Additional Monies Received; Information Furnished	1	1.5%
Agent Handling \| Other; Information Furnished	1	1.5%
Endorsement / Rider \| Information Furnished	1	1.5%

Complaints by Year

2025: 6 complaints
2024: 11 complaints
2023: 12 complaints
2022: 4 complaints
2021: 6 complaints
2020: 2 complaints
2018: 7 complaints
2017: 1 complaints
2016: 2 complaints
2015: 2 complaints
2014: 8 complaints
2013: 4 complaints
2012: 3 complaints

Recent homeowners Complaints Against STANDARD CASUALTY COMPANY in Texas

homeowners Complaint #TX-438929-435a67ca (2025-11-04) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Claim Settle
homeowners Complaint #TX-433390-de11223b (2025-09-02) — Claim denial
homeowners Complaint #TX-431264-966bedf8 (2025-08-08) — Claim denial
homeowners Complaint #TX-429025-d70bdaf9 (2025-07-16) — Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken
homeowners Complaint #TX-421285-c9124a62 (2025-04-16) — Delayed payment
homeowners Complaint #TX-412785-344ce130 (2025-01-06) — Policy cancellation
homeowners Complaint #TX-406567-9453e408 (2024-10-10) — Policy cancellation
homeowners Complaint #TX-403775-435a67ca (2024-09-16) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Posi
homeowners Complaint #TX-402542-8f4e67d4 (2024-09-04) — Premium or billing dispute
homeowners Complaint #TX-400793-5156ce2f (2024-08-15) — Premium or billing dispute

Frequently Asked Questions

How many homeowners complaints does STANDARD CASUALTY COMPANY have in Texas?

STANDARD CASUALTY COMPANY has 68 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with STANDARD CASUALTY COMPANY in Texas?

The most common issues are: Claim denial (23), Delayed payment (12), Premium or billing dispute (11), Policy cancellation (4), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld (2).

How does STANDARD CASUALTY COMPANY's homeowners record in Texas compare to other states?

STANDARD CASUALTY COMPANY has 68 homeowners complaints in Texas out of 68 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against STANDARD CASUALTY COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.