STARR SURPLUS LINES INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 14 homeowners insurance complaints filed against STARR SURPLUS LINES INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 14
Total homeowners Complaints (All States): 14
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 21/100

Analysis: STARR SURPLUS LINES INSURANCE COMPANY homeowners in Texas

STARR SURPLUS LINES INSURANCE COMPANY has accumulated 14 homeowners insurance complaints from consumers in Texas. Across all states, STARR SURPLUS LINES INSURANCE COMPANY has 14 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 5 complaints. Other common issues include Claim denial (3), Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Contract Language/Legal Issue (1), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with STARR SURPLUS LINES INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	5	35.7%
Claim denial	3	21.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Contract Language/Legal Issue	1	7.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	7.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	7.1%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	7.1%
Unsatisfactory Settle/Offer \| Referred for Disciplinary Actn	1	7.1%
Unsatisfactory Settle/Offer \| Other	1	7.1%

Complaints by Year

2026: 1 complaints
2025: 1 complaints
2024: 1 complaints
2023: 2 complaints
2017: 1 complaints
2016: 1 complaints
2015: 1 complaints
2014: 1 complaints
2013: 1 complaints
2012: 4 complaints

Recent homeowners Complaints Against STARR SURPLUS LINES INSURANCE COMPANY in Texas

homeowners Complaint #TX-450096-f30e49b3 (2026-03-12) — Delayed payment
homeowners Complaint #TX-434037-16a588aa (2025-09-09) — Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Contract Language/Legal Issue
homeowners Complaint #TX-399059-e835c872 (2024-07-29) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished
homeowners Complaint #TX-359006-16a588aa (2023-03-28) — Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue
homeowners Complaint #TX-353939-be1354cc (2023-01-23) — Claim denial
homeowners Complaint #TX-181658-0c7711ac (2017-07-24) — Delayed payment
homeowners Complaint #TX-124578-bf04318e (2016-03-02) — Delayed payment
homeowners Complaint #TX-117416-126c2f77 (2015-12-22) — Delayed payment
homeowners Complaint #TX-69484-ef907689 (2014-07-16) — Claim denial
homeowners Complaint #TX-33495-1c41be30 (2013-07-29) — Unsatisfactory Settle/Offer | Question of Fact; Information Furnished

Frequently Asked Questions

How many homeowners complaints does STARR SURPLUS LINES INSURANCE COMPANY have in Texas?

STARR SURPLUS LINES INSURANCE COMPANY has 14 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with STARR SURPLUS LINES INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (5), Claim denial (3), Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Contract Language/Legal Issue (1), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (1), Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue (1).

How does STARR SURPLUS LINES INSURANCE COMPANY's homeowners record in Texas compare to other states?

STARR SURPLUS LINES INSURANCE COMPANY has 14 homeowners complaints in Texas out of 14 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against STARR SURPLUS LINES INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.