StarStone National Insurance Company — homeowners Complaints in Texas

Detailed analysis of 37 homeowners insurance complaints filed against StarStone National Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 37
Total homeowners Complaints (All States): 37
Texas Share: 100.0%
NAIC Complaint Ratio: 93.53
AI Risk Score: 73/100

Analysis: StarStone National Insurance Company homeowners in Texas

StarStone National Insurance Company has accumulated 37 homeowners insurance complaints from consumers in Texas. Across all states, StarStone National Insurance Company has 37 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 14 complaints. Other common issues include Delayed payment (13), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Question of Fact (2).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with StarStone National Insurance Company can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	14	37.8%
Delayed payment	13	35.1%
Premium or billing dispute	2	5.4%
Unsatisfactory Settle/Offer \| Question of Fact	2	5.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact	1	2.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	2.7%
Cust Service Claim Handling \| Additional Payment Expected; Contract Language/Legal Issue	1	2.7%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled	1	2.7%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	2.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	2.7%

Complaints by Year

2026: 1 complaints
2025: 4 complaints
2022: 1 complaints
2021: 1 complaints
2020: 1 complaints
2019: 1 complaints
2018: 7 complaints
2017: 11 complaints
2016: 9 complaints
2015: 1 complaints

Recent homeowners Complaints Against StarStone National Insurance Company in Texas

homeowners Complaint #TX-447087-81fc6db8 (2026-02-09) — Premium or billing dispute
homeowners Complaint #TX-443450-1231c884 (2025-12-30) — Delayed payment
homeowners Complaint #TX-433916-1231c884 (2025-09-08) — Delayed payment
homeowners Complaint #TX-416550-1231c884 (2025-02-19) — Delayed payment
homeowners Complaint #TX-413585-7502517a (2025-01-15) — Claim denial
homeowners Complaint #TX-339269-7502517a (2022-06-13) — Claim denial
homeowners Complaint #TX-304688-f136753d (2021-01-07) — Claim denial
homeowners Complaint #TX-287720-fa5bcd05 (2020-03-19) — Delayed payment
homeowners Complaint #TX-251784-56f0dd70 (2019-02-11) — Premium or billing dispute
homeowners Complaint #TX-235560-718da5cb (2018-11-06) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does StarStone National Insurance Company have in Texas?

StarStone National Insurance Company has 37 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with StarStone National Insurance Company in Texas?

The most common issues are: Claim denial (14), Delayed payment (13), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Question of Fact (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact (1).

How does StarStone National Insurance Company's homeowners record in Texas compare to other states?

StarStone National Insurance Company has 37 homeowners complaints in Texas out of 37 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against StarStone National Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.