StarStone Specialty Insurance Company — homeowners Complaints in Texas

Detailed analysis of 13 homeowners insurance complaints filed against StarStone Specialty Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 13
Total homeowners Complaints (All States): 13
Texas Share: 100.0%
NAIC Complaint Ratio: 8.62
AI Risk Score: 77/100

Analysis: StarStone Specialty Insurance Company homeowners in Texas

StarStone Specialty Insurance Company has accumulated 13 homeowners insurance complaints from consumers in Texas. Across all states, StarStone Specialty Insurance Company has 13 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 9 complaints. Other common issues include Cust Service Claim Handling; Unsatisfactory Settle/Offer | Failure to Timely Respond (1), Cust Srvc Policy Holder Srvcs | Information Furnished; Policy Not In Force (1), Premium or billing dispute (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with StarStone Specialty Insurance Company can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	9	69.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Failure to Timely Respond	1	7.7%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Policy Not In Force	1	7.7%
Premium or billing dispute	1	7.7%
Policy cancellation	1	7.7%

Complaints by Year

2026: 2 complaints
2025: 3 complaints
2024: 4 complaints
2023: 2 complaints
2020: 1 complaints
2018: 1 complaints

Recent homeowners Complaints Against StarStone Specialty Insurance Company in Texas

homeowners Complaint #TX-453000-0fb3fe25 (2026-04-06) — Delayed payment
homeowners Complaint #TX-445930-cf858e3f (2026-01-27) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Failure to Timely Respond
homeowners Complaint #TX-421861-84b9d403 (2025-04-23) — Delayed payment
homeowners Complaint #TX-416612-84b9d403 (2025-02-20) — Delayed payment
homeowners Complaint #TX-413365-16e23b24 (2025-01-13) — Cust Srvc Policy Holder Srvcs | Information Furnished; Policy Not In Force
homeowners Complaint #TX-412497-a4e28bca (2024-12-31) — Delayed payment
homeowners Complaint #TX-408485-84b9d403 (2024-11-01) — Delayed payment
homeowners Complaint #TX-406682-e43d3dcb (2024-10-11) — Premium or billing dispute
homeowners Complaint #TX-389943-0fb3fe25 (2024-04-09) — Delayed payment
homeowners Complaint #TX-378341-84b9d403 (2023-11-20) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does StarStone Specialty Insurance Company have in Texas?

StarStone Specialty Insurance Company has 13 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with StarStone Specialty Insurance Company in Texas?

The most common issues are: Delayed payment (9), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Failure to Timely Respond (1), Cust Srvc Policy Holder Srvcs | Information Furnished; Policy Not In Force (1), Premium or billing dispute (1), Policy cancellation (1).

How does StarStone Specialty Insurance Company's homeowners record in Texas compare to other states?

StarStone Specialty Insurance Company has 13 homeowners complaints in Texas out of 13 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against StarStone Specialty Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.