STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY — homeowners Insurance Complaints
Analysis of 159 homeowners insurance complaints filed against STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 159
- Total Complaints (All Types): 162
- homeowners Share: 98.1%
- NAIC Complaint Ratio: 0
- AI Risk Score: 37/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 70 | 44.0% |
| Claim denial | 29 | 18.2% |
| Premium or billing dispute | 16 | 10.1% |
| Policy cancellation | 10 | 6.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 2 | 1.3% |
| Other | Information Furnished | 2 | 1.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 2 | 1.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue | 2 | 1.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 2 | 1.3% |
| Nonrenewal | Underwriting | Company Position Substantiated | 1 | 0.6% |
| Conditional Renewal Notice | Underwriting | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 1 | 0.6% |
| Other; Refusal to Insure | Information Furnished; Question of Fact | 1 | 0.6% |
| Misleading sales | 1 | 0.6% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected | 1 | 0.6% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.6% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.6% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.6% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.6% |
| Liability Dispute | Information Furnished; Question of Fact | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment Expected | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.6% |
| Liability Dispute | Question of Fact; Information Furnished | 1 | 0.6% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.6% |
| Cust Service Claim Handling | Insufficient Information | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.6% |
| Liability Dispute | Contract Language/Legal Issue | 1 | 0.6% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Company Position Upheld | 1 | 0.6% |
| Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.6% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 153 |
| Connecticut | 6 |
Recent homeowners Complaints Against STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY
- homeowners Complaint #CT-7083999-c21b61a5 — Connecticut (2026-03-21)
- homeowners Complaint #CT-7079570-5e1c92ab — Connecticut (2025-10-31)
- homeowners Complaint #TX-434799-1f6d41d8 — Texas (2025-09-17)
- homeowners Complaint #TX-433333-3ce2607d — Texas (2025-09-02)
- homeowners Complaint #CT-7075628-0cbcde9a — Connecticut (2025-06-03)
- homeowners Complaint #TX-404027-38b9a544 — Texas (2024-09-17)
- homeowners Complaint #TX-401450-f5815d28 — Texas (2024-08-22)
- homeowners Complaint #TX-394269-deeff16b — Texas (2024-05-31)
- homeowners Complaint #TX-388696-0e914878 — Texas (2024-03-25)
- homeowners Complaint #CT-7060540-7d0f5c44 — Connecticut (2024-01-09)
Frequently Asked Questions
How many homeowners complaints does STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY have?
STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY has 159 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY?
The most common homeowners complaint issues for STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY are: Delayed payment (70), Claim denial (29), Premium or billing dispute (16), Policy cancellation (10), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (2).
Which states have the most homeowners complaints against STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY?
The states with the most homeowners complaints against STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY are: Texas (153), Connecticut (6).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints by State
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in California
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in Texas
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in New York
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in Florida
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in Illinois
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in Pennsylvania
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in Ohio
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in Georgia
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in North Carolina
- STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY Complaints in New Jersey