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STATE FARM FIRE AND CASUALTY COMPANY — auto Insurance Complaints

Analysis of 143 auto insurance complaints filed against STATE FARM FIRE AND CASUALTY COMPANY, based on public NAIC and state DOI data.

Key Statistics

  • auto Complaints: 143
  • Total Complaints (All Types): 843
  • auto Share: 17.0%
  • NAIC Complaint Ratio: 112.62
  • AI Risk Score: 83/100

auto Complaint Issues

Issue TypeComplaints% of Total
Unfair settlement2517.5%
Delayed payment2316.1%
Premium or billing dispute2114.7%
Claim denial1611.2%
Adjuster Handling | Claim Handling | Company Position Substantiated74.9%
Adjuster Handling | Claim Handling42.8%
Policy cancellation42.8%
Nonrenewal | Underwriting | Company Position Substantiated32.1%
Misleading sales21.4%
Claim Handling Other | Claim Handling21.4%
Loss of Use | Claim Handling21.4%
Adverse Underwrtng Decsn | Underwriting | Company Position Substantiated21.4%
Claim Procedure | Claim Handling21.4%
Contributory Comparative Negligence | Claim Handling21.4%
Nonrenewal | Underwriting21.4%
Actual Cash Value Dispute | Claim Handling21.4%
Labor Rate | Claim Handling10.7%
Other | Claim Handling10.7%
Fraud | Claim Handling | Company Position Substantiated10.7%
CLUE Reports | Underwriting | Complaint Withdrawn10.7%
Claim Procedure | Claim Handling | Claim Settled10.7%
Diminished Value | Claim Handling | Question of Fact/Contract/Provision/Legal Issue10.7%
Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue10.7%
Storage Fees | Claim Handling10.7%
Loss of Use | Claim Handling | Claim Settled10.7%
Storage Fees | Claim Handling | Question of Fact/Contract/Provision/Legal Issue10.7%
Excessive Charges | Underwriting | Insufficient Information10.7%
CLUE Reports | Underwriting | No Jurisdiction10.7%
Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Question of Fact/Contract/Provision/Legal Issue10.7%
CLUE Reports | Underwriting | Company Position Substantiated10.7%
Unsatisfactory Offer | Claim Handling10.7%
Rescission | Underwriting | Company Position Substantiated10.7%
Actual Cash Value Dispute | Claim Handling | Company Position Substantiated10.7%
Steering | Claim Handling10.7%
Diminished Value | Claim Handling10.7%
Claim Handling Other | Claim Handling | No Jurisdiction10.7%
Storage Fees | Claim Handling | Company Position Substantiated10.7%
Contributory Comparative Negligence | Claim Handling | Company Position Substantiated10.7%
Policy Information | PolicyHolder Service | Company Position Substantiated10.7%
Claim Procedure | Claim Handling | Company Position Substantiated10.7%

auto Complaints by State

StateComplaints
Connecticut143

Recent auto Complaints Against STATE FARM FIRE AND CASUALTY COMPANY

Frequently Asked Questions

How many auto complaints does STATE FARM FIRE AND CASUALTY COMPANY have?

STATE FARM FIRE AND CASUALTY COMPANY has 143 auto insurance complaints on file, according to NAIC and state DOI data.

What are the most common auto complaint issues with STATE FARM FIRE AND CASUALTY COMPANY?

The most common auto complaint issues for STATE FARM FIRE AND CASUALTY COMPANY are: Unfair settlement (25), Delayed payment (23), Premium or billing dispute (21), Claim denial (16), Adjuster Handling | Claim Handling | Company Position Substantiated (7).

Which states have the most auto complaints against STATE FARM FIRE AND CASUALTY COMPANY?

The states with the most auto complaints against STATE FARM FIRE AND CASUALTY COMPANY are: Connecticut (143).

auto Complaints by State

STATE FARM FIRE AND CASUALTY COMPANY Complaints by State

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