InsuranceComplaintCheck

STATE FARM FIRE AND CASUALTY COMPANY — homeowners Insurance Complaints

Analysis of 634 homeowners insurance complaints filed against STATE FARM FIRE AND CASUALTY COMPANY, based on public NAIC and state DOI data.

Key Statistics

  • homeowners Complaints: 634
  • Total Complaints (All Types): 843
  • homeowners Share: 75.2%
  • NAIC Complaint Ratio: 112.62
  • AI Risk Score: 83/100

homeowners Complaint Issues

Issue TypeComplaints% of Total
Delayed payment20031.5%
Claim denial14923.5%
Unfair settlement9014.2%
Premium or billing dispute558.7%
Policy cancellation203.2%
Nonrenewal | Underwriting | Company Position Substantiated152.4%
Adjuster Handling | Claim Handling111.7%
Adjuster Handling | Claim Handling | Company Position Substantiated81.3%
Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue60.9%
Adjuster Handling | Claim Handling | Claim Settled30.5%
Nonrenewal | Underwriting30.5%
Nonrenewal | Underwriting | Question of Fact/Contract/Provision/Legal Issue20.3%
Claims Other | Claim Handling | Company Position Substantiated20.3%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact20.3%
Claim Procedure | Claim Handling | Company Position Substantiated20.3%
Refusal to Insure | Information Furnished20.3%
Other | Information Furnished20.3%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Received10.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor10.2%
Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken10.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; C10.2%
Cust Srvc Policy Holder Srvcs | Question of Fact; Contract Language/Legal Issue10.2%
Use of Credit Reports | Corrective Action Taken; Information Furnished10.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Complaint Withdrawn10.2%
Policy Information | PolicyHolder Service | Question of Fact/Contract/Provision/Legal Issue10.2%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact10.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Fu10.2%
Cust Srvc Policy Holder Srvcs; Notice Requirements | Contract Language/Legal Issue; Company Position Upheld10.2%
Other | Insufficient Information; Record Only10.2%
Claim Handling Other | Claim Handling | Question of Fact/Contract/Provision/Legal Issue10.2%
Endorsement Rider | Underwriting10.2%
Claim Handling Other | Claim Handling | Company Position Substantiated10.2%
Adverse Underwrtng Decsn | Underwriting | Company Position Substantiated10.2%
Claim Procedure | Claim Handling10.2%
Excessive Charges | Underwriting | Company Position Substantiated10.2%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken10.2%
Nonrenewal | Underwriting | Referred to Other Division for Possible Disciplinary Action10.2%
Endorsement/Rider | Underwriting10.2%
Adjuster Handling | Claim Handling | Insufficient Information10.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment E10.2%
Refusal to Insure | Underwriting10.2%
Adjuster Handling | Claim Handling | Complaint Withdrawn10.2%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished10.2%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished10.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Payment Expected; Information Furni10.2%
Misleading sales10.2%
Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled10.2%
Unauthorized Acts; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue10.2%
Misrepresentation | Question of Fact10.2%
Adjuster Handling | Claim Handling | Company Position Overturned10.2%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received10.2%
No Subreason | Underwriting10.2%
Unauthorized Acts | No Jurisdiction10.2%
Cust Service Claim Handling | Information Furnished10.2%
Unsatisfactory Settle/Offer | Question of Fact10.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Insufficient Information10.2%
Not Within TDI Jurisdiction | No Jurisdiction; Policy Not In Force10.2%
Agent Handling | Question of Fact10.2%
Unauthorized Acts | Question of Fact10.2%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Question of Fact10.2%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue10.2%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue10.2%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled10.2%
Closed-Lack Of Info Cmplainant | Record Only10.2%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue10.2%
Assignment of Benefits | Insufficient Information10.2%
Insurer Fraud | Insufficient Information10.2%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Claim Settled10.2%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Question of Fact10.2%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled10.2%
Not Within TDI Jurisdiction | No Jurisdiction10.2%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact10.2%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received10.2%
Cust Service Claim Handling | Information Furnished; Question of Fact10.2%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue10.2%
Unauthorized Acts | Contract Language/Legal Issue; Information Furnished10.2%
Closed-Lack Of Info Cmplainant | Insufficient Information10.2%
Other | Insufficient Information10.2%
Other | Policy Issued/Restored; Information Furnished10.2%

homeowners Complaints by State

StateComplaints
Connecticut369
Texas265

Recent homeowners Complaints Against STATE FARM FIRE AND CASUALTY COMPANY

Frequently Asked Questions

How many homeowners complaints does STATE FARM FIRE AND CASUALTY COMPANY have?

STATE FARM FIRE AND CASUALTY COMPANY has 634 homeowners insurance complaints on file, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with STATE FARM FIRE AND CASUALTY COMPANY?

The most common homeowners complaint issues for STATE FARM FIRE AND CASUALTY COMPANY are: Delayed payment (200), Claim denial (149), Unfair settlement (90), Premium or billing dispute (55), Policy cancellation (20).

Which states have the most homeowners complaints against STATE FARM FIRE AND CASUALTY COMPANY?

The states with the most homeowners complaints against STATE FARM FIRE AND CASUALTY COMPANY are: Connecticut (369), Texas (265).

homeowners Complaints by State

STATE FARM FIRE AND CASUALTY COMPANY Complaints by State

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