InsuranceComplaintCheck

STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY — homeowners Insurance Complaints

Analysis of 8,800 homeowners insurance complaints filed against STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY, based on public NAIC and state DOI data.

Key Statistics

  • homeowners Complaints: 8,800
  • Total Complaints (All Types): 9,583
  • homeowners Share: 91.8%
  • NAIC Complaint Ratio: 0.1
  • AI Risk Score: 45/100

homeowners Complaint Issues

Issue TypeComplaints% of Total
Delayed payment4,13647.0%
Claim denial1,28414.6%
Premium or billing dispute7438.4%
Policy cancellation2522.9%
Unsatisfactory Settle/Offer | Question of Fact1581.8%
Unsatisfactory Settle/Offer | Information Furnished330.4%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact320.4%
Other | Information Furnished280.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact270.3%
Unsatisfactory Settle/Offer | Claim Settled270.3%
Liability Dispute | Question of Fact270.3%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue260.3%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact250.3%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished210.2%
Cust Service Claim Handling | Information Furnished210.2%
Use of Credit Reports | Information Furnished200.2%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected180.2%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received180.2%
Cust Service Claim Handling; Liability Dispute | Question of Fact170.2%
Cust Service Claim Handling | Question of Fact170.2%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished170.2%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld160.2%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received160.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished160.2%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled160.2%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received150.2%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected140.2%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished130.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld130.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact130.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled130.1%
Agent Handling | Information Furnished130.1%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled120.1%
Liability Dispute | Information Furnished; Question of Fact110.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact110.1%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact110.1%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue110.1%
Liability Dispute | Information Furnished110.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Fu100.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished100.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected100.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question of Fact100.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished100.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished100.1%
Unsatisfactory Settle/Offer | Additional Monies Received100.1%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue90.1%
Assignment of Benefits | Contract Language/Legal Issue90.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Fu80.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Lang80.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished80.1%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Question of Fact80.1%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnished80.1%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of Fact80.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished80.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled80.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue80.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled80.1%
Assignment of Benefits | Information Furnished80.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor70.1%
Cust Service Claim Handling | Contract Language/Legal Issue70.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact70.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additio70.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled70.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Information Furnished70.1%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Information Furnished70.1%
Cust Service Claim Handling | Information Furnished; Question of Fact70.1%
Unsatisfactory Settle/Offer | Additional Payment Expected70.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact70.1%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected70.1%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact70.1%
Liability Dispute | Question of Fact; Information Furnished70.1%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact70.1%
Misleading sales70.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact70.1%
Post-Claim Underwriting | Question of Fact70.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph60.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact60.1%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Information Furnished60.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld60.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished60.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished60.1%
Cust Service Claim Handling | Question of Fact; Information Furnished60.1%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Furnished60.1%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished60.1%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Additional Monies Received60.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact60.1%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment Expected60.1%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question of Fact60.1%
Liability Dispute | Additional Payment Expected; Question of Fact60.1%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnis50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Posi50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Information Furnished50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment E50.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim Settled50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of F50.1%
Cust Srvc Policy Holder Srvcs | Information Furnished50.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Question 50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact50.1%
Cust Service Claim Handling | Additional Payment Expected; Question of Fact50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Company Positi50.1%
Cust Service Claim Handling | Information Furnished; Corrective Action Taken50.1%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished50.1%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Issue50.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected50.1%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld50.1%
Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact50.1%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected50.1%
Post-Claim Underwriting | Contract Language/Legal Issue50.1%
Unsatisfactory Settle/Offer | Company Position Upheld50.1%
Cust Service Claim Handling | Claim Settled50.1%
Post-Claim Underwriting | Information Furnished50.1%
Assignment of Benefits | Information Furnished; Contract Language/Legal Issue50.1%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Additional Monies Received50.1%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of Fact40.0%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Received40.0%
Cust Service Claim Handling | Question of Fact; Company Position Upheld40.0%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal Issue40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Questio40.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Quest40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Addit40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Informa40.0%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Upheld40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Contract Langu40.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Questio40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Contract Language/Legal40.0%
Cust Service Claim Handling | Information Furnished; Company Position Upheld40.0%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Q40.0%
Other | Information Furnished; Question of Fact40.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished40.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Question of Fact40.0%
Other | Insufficient Information40.0%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Question of Fact40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received40.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected40.0%
Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Information Furnished40.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact;30.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact30.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/Legal Issue30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Contract Language/Leg30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; C30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken30.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Payment Expected30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Langua30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additio30.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Furnished30.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Question of Fact30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Pa30.0%
Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Information Furnished30.0%
Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Question of Fact; Information Furnished30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Uph30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Information Fur30.0%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information 30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Contract Language/30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Company P30.0%
Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Information Furnished; Question of Fact30.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Company Position Upheld30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/30.0%
Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Question of Fact30.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact30.0%
Cust Service Claim Handling | Additional Payment Expected; Information Furnished; Question of Fact30.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue30.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Furnished30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Re30.0%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Additional Payment Expected30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Claim Settled30.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Question of Fact30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment E30.0%
Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue30.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Question of F30.0%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Additional Monies Received30.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question of Fact30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received30.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Question of Fact30.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Monies Re30.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Contract Language/Legal Issue30.0%
Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected30.0%
Use Of Clue Reports | Information Furnished30.0%
Liability Dispute | Question of Fact; Additional Payment Expected30.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of30.0%
Liability Dispute | Contract Language/Legal Issue30.0%
Liability Dispute | Contract Language/Legal Issue; Question of Fact30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled30.0%
Assignment of Benefits | Corrective Action Taken30.0%
Cust Service Claim Handling | Information Furnished; Claim Settled30.0%
Unauthorized Acts | Information Furnished30.0%
Other | Question of Fact30.0%
Agent Handling | Question of Fact30.0%
Liability Dispute | Claim Settled30.0%
Refusal to Insure | Contract Language/Legal Issue30.0%
Cust Service Claim Handling | Company Position Upheld30.0%
Assignment of Benefits | Additional Monies Received; Corrective Action Taken30.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished30.0%
Assignment of Benefits; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue30.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Furnished30.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Claim Settled30.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor20.0%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/Legal Issue20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Additional Monies Received20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnis20.0%
Use of Credit Reports | Corrective Action Taken; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Additional Monies 20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Contract 20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Informat20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Question 20.0%
Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Company Position Upheld; Information Fur20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective20.0%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Company Position Upheld20.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Question of Fact; Company Position Upheld20.0%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Payment20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Company Positi20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Informa20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue20.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Lang20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Contrac20.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld; Question of Fact20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Additional Mon20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Fur20.0%
Cust Service Claim Handling | Company Position Upheld; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken20.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected; Information Furnished20.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; C20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Question20.0%
Other | Question of Fact; Information Furnished20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Information 20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Langu20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Information Furnished20.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Corrective Action Taken20.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs | Record Only20.0%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact20.0%
Use Of Clue Reports | Information Furnished; Corrective Action Taken20.0%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact20.0%
Liability Dispute | Information Furnished; Additional Payment Expected; Question of Fact20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional Payment Expected20.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Information Furnished20.0%
Liability Dispute | Question of Fact; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question o20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Claim Settled20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Information Furnished20.0%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Additional Monies Received20.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Question of Fact20.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective Action Taken20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Information Furnished20.0%
Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Information Furnished20.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Payment Expected20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; I20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Questio20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact20.0%
Liability Dispute | Company Position Upheld; Question of Fact20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken20.0%
Liability Dispute | Corrective Action Taken; Information Furnished20.0%
Liability Dispute | Information Furnished; Company Position Upheld; Question of Fact20.0%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken20.0%
Liability Dispute | Company Position Upheld; Information Furnished20.0%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Question of Fact20.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furni20.0%
Cust Service Claim Handling | Question of Fact; Claim Settled; Information Furnished20.0%
Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Information Furnished20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Question of Fact20.0%
Other | Record Only20.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Claim Se20.0%
Cust Service Claim Handling | Information Furnished; Additional Payment Expected20.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Question of Fact20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Additional Monies Received20.0%
Unsatisfactory Settle/Offer | Claim Settled; Additional Payment Expected20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Le20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Qu20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact20.0%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Claim Settled20.0%
Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected20.0%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Received20.0%
Liability Dispute | Additional Payment Expected20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Contract Language/20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; In20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal Issue20.0%
Liability Dispute | Question of Fact; Contract Language/Legal Issue20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question of Fact20.0%
Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue20.0%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Legal Issue20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Claim Settled20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken20.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Claim Settled20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected20.0%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Company Position Upheld20.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received20.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue20.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact20.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Question of Fact20.0%
Liability Dispute | Additional Monies Received; Question of Fact20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Question of Fact20.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld20.0%
Use Of Clue Reports | Question of Fact20.0%
Cust Service Claim Handling; Other | Contract Language/Legal Issue; Question of Fact20.0%
Assignment of Benefits | Contract Language/Legal Issue; Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received20.0%
Cust Service Claim Handling; Post-Claim Underwriting | Information Furnished20.0%
Liability Dispute | Additional Monies Received20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received20.0%
Refusal to Insure | Information Furnished20.0%
Liability Dispute20.0%
Cust Service Claim Handling20.0%
Liability Dispute | Entered Into Arbitration20.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; No Jurisdiction20.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken20.0%
Cust Service Claim Handling; Post-Claim Underwriting | Contract Language/Legal Issue20.0%
Agent Handling | Question of Fact; Information Furnished20.0%
Liability Dispute | Additional Monies Received; Claim Settled20.0%
Agent Handling | Corrective Action Taken20.0%
Liability Dispute; Post-Claim Underwriting | Question of Fact20.0%
Post-Claim Underwriting | Insufficient Information20.0%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Additional Monies Received20.0%
Assignment of Benefits | Claim Settled; Additional Monies Received20.0%
Closed-Lack Of Info Cmplainant | Insufficient Information20.0%
Other | Contract Language/Legal Issue20.0%
Not Within TDI Jurisdiction | No Jurisdiction20.0%
Assignment of Benefits | Question of Fact; Contract Language/Legal Issue20.0%
Liability Dispute | Information Furnished; Additional Monies Received20.0%
Assignment of Benefits | Contract Language/Legal Issue; Information Furnished20.0%
Other | Information Furnished; Contract Language/Legal Issue20.0%
Liability Dispute | Contract Language/Legal Issue; Question of Fact; Information Furnished20.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Additional Payment10.0%
Claim Procedure | Claim Handling10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Compa10.0%
Use Of Clue Reports | Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Question10.0%
Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished10.0%
Cust Service Claim Handling | Additional Monies Received; Information Furnished; Additional Payment Expected10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Company Positio10.0%
Use of Credit Reports | Corrective Action Taken10.0%
Unauthorized Acts; Use Of Clue Reports | Information Furnished10.0%
Cust Service Claim Handling; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Information Furnished; Question10.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Additional Paym10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Additional Monies Received10.0%
Unfair Discrim-Clms Handling | Question of Fact; Company Position Upheld; Information Furnished10.0%
Misrepresentation10.0%
Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Company Position Upheld; Contract La10.0%
Cust Service Claim Handling | Claim Settled; Corrective Action Taken; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Prompt Pay; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Co10.0%
Cust Srvc Policy Holder Srvcs; Identification Card Issue | Information Furnished; Contract Language/Legal Issue; Company10.0%
Cust Srvc Policy Holder Srvcs | Corrective Action Taken10.0%
Cust Service Claim Handling | Information Furnished; Company Position Upheld; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expec10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Position Upheld10.0%
Cust Service Claim Handling | Claim Settled; Question of Fact10.0%
Unauthorized Acts; Use of Credit Reports | Question of Fact; Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Question of Fact; Additional Monies Received10.0%
Cust Srvc Policy Holder Srvcs; Use of Credit Reports | Information Furnished10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled10.0%
Cust Service Claim Handling; Prompt Pay | Question of Fact; Contract Language/Legal Issue; Additional Monies Received10.0%
Cust Srvc Policy Holder Srvcs; Identification Card Issue | Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Informat10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Fur10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected10.0%
Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Monies Received; Addition10.0%
Use of Credit Reports | Information Furnished; Question of Fact10.0%
Use of Credit Reports | Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Appraisal Process Invoked; Additiona10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Contract Language/Legal Issue; Company Position 10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; A10.0%
Unauthorized Acts | Question of Fact; Information Furnished10.0%
Cust Service Claim Handling | Question of Fact; Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Additio10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Claim10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact; Company Position Upheld10.0%
Unsatisfactory Settle/Offer; Use Of Clue Reports | Corrective Action Taken; Information Furnished10.0%
Cust Service Claim Handling | Information Furnished; Additional Payment Expected; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Corrective Act10.0%
Cust Srvc Policy Holder Srvcs; Use of Credit Reports | Question of Fact; Contract Language/Legal Issue; Information Furn10.0%
Cust Service Claim Handling; Use Of Clue Reports | Corrective Action Taken; Company Position Upheld; Contract Language/L10.0%
Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact10.0%
Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Claim Settled10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Company Position Upheld10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected; Company Position Upheld10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Question of Fact10.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Contract Language/Legal Issue;10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Positio10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Service Claim Handling | Question of Fact; Additional Monies Received; Information Furnished10.0%
Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Question of Fact10.0%
Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim Settled10.0%
Use of Credit Reports | Question of Fact; Corrective Action Taken10.0%
Post-Claim Underwriting | Company Position Upheld; Contract Language/Legal Issue10.0%
Liability Dispute | Complaint Withdrawn10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Rate Problem Resolved; Information Furnish10.0%
Liability Dispute | Question of Fact; Company Position Upheld; Claim Settled10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Additional Monies Received10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld; Contract Language/Legal10.0%
Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Information Furnished10.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling | Question of Fact; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Co10.0%
Post-Claim Underwriting | Contract Language/Legal Issue; Question of Fact; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal10.0%
Unsatisfactory Settle/Offer; Use Of Clue Reports | Contract Language/Legal Issue; Corrective Action Taken10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Contract Language/Legal Issue; Claim Settled10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Claim Se10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Additional Moni10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Corrective Action Taken; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Informat10.0%
Liability Dispute | Company Position Upheld; Information Furnished; Question of Fact10.0%
Cust Srvc Policy Holder Srvcs; Unauthorized Acts | Corrective Action Taken; Information Furnished; Question of Fact10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Information Furnished10.0%
Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Referred To10.0%
Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Srvc Policy Holder Srvcs | Question of Fact; Contract Language/Legal Issue10.0%
Adjuster Handling | Claim Handling10.0%
Liability Dispute | Additional Payment Expected; Question of Fact; Company Position Upheld10.0%
Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Company Position Upheld; Claim Settled10.0%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Position Upheld10.0%
Liability Dispute | Information Furnished; Additional Payment Expected; Corrective Action Taken10.0%
Unfair Discrim-Clms Handling | Corrective Action Taken; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional M10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled10.0%
Unsatisfactory Settle/Offer | Record Only10.0%
Cust Service Claim Handling | Claim Settled; Information Furnished; Question of Fact10.0%
Adjuster Handling | Claim Handling | Company Position Substantiated10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Position Uphel10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Insufficient Info10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Additional Payment Expected10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Company Position Upheld10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information Fur10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld; Contract Language/Legal Issue10.0%
Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Question of Fact10.0%
Cust Service Claim Handling; Other | Information Furnished; Company Position Upheld; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Referred To; Record Only; No Jurisdiction10.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Claim Settled10.0%
Other | Question of Fact; Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Unfair Discrim-Clms Handling | Additional Payment Expected; Corrective Action Taken; Inform10.0%
Cust Service Claim Handling; Liability Dispute; Use Of Clue Reports | Company Position Upheld; Contract Language/Legal I10.0%
Unauthorized Acts | Information Furnished; Additional Monies Received; Question of Fact10.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Policy Not In Force; Question of F10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished; Claim Settled10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Additional Payment Expected10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Claim Settled10.0%
Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld10.0%
Liability Dispute | Claim Settled; Question of Fact; Corrective Action Taken10.0%
Other | Contract Language/Legal Issue; Question of Fact10.0%
Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken10.0%
Liability Dispute | Company Position Upheld; Question of Fact; Information Furnished10.0%
Liability Dispute | Information Furnished; Company Position Upheld; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Questio10.0%
Cust Service Claim Handling; Use Of Clue Reports | Corrective Action Taken; Information Furnished; Contract Language/Leg10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Failure to Timely Respond; Additiona10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken10.0%
Cust Srvc Policy Holder Srvcs10.0%
Liability Dispute; Use Of Clue Reports | Company Position Upheld; Information Furnished; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/L10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Company Po10.0%
Liability Dispute | Question of Fact; Company Position Upheld; Additional Payment Expected10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Contract 10.0%
Cust Service Claim Handling | Claim Settled; Corrective Action Taken10.0%
Cust Service Claim Handling; Insurer Fraud | Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Company Position Upheld; Additional Payment Expected10.0%
Cust Service Claim Handling | Company Position Upheld; Contract Language/Legal Issue; Claim Settled10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Corrective Action Taken10.0%
Liability Dispute; Use Of Clue Reports | Information Furnished10.0%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal 10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Additional Monies 10.0%
Cust Service Claim Handling; Other | Question of Fact; Company Position Upheld; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Additiona10.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected; Questio10.0%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Claim Settled; Contract Langua10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Positio10.0%
Liability Dispute | Company Position Upheld; Information Furnished; Contract Language/Legal Issue10.0%
Use Of Clue Reports | Company Position Upheld; Question of Fact; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Company Position Upheld10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled10.0%
Liability Dispute; Use Of Clue Reports | Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling | Claim Settled; Information Furnished; Corrective Action Taken10.0%
Liability Dispute | Question of Fact; Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Liability Dispute | Claim Settled; Information Furnished; Question of Fact10.0%
Cust Service Claim Handling | Additional Payment Expected; Question of Fact; Information Furnished10.0%
Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Policy Not In Force10.0%
Cust Service Claim Handling | Corrective Action Taken; Information Furnished; Additional Monies Received10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Contract Language/Legal Issue; Corrective Action10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Co10.0%
Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue; Question of Fact10.0%
Liability Dispute | Company Position Upheld; Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Corrective Action Ta10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Company Positio10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Payment Expected10.0%
Cust Service Claim Handling; Liability Dispute | Additional Payment Expected; Question of Fact; Corrective Action Taken10.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Contract Language/Legal Issue10.0%
Assignment of Benefits; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Questi10.0%
Misrepresentation | Question of Fact; Information Furnished; Company Position Upheld10.0%
Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Addit10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position 10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer; Usual And Customary | Information Furnished; Company Position 10.0%
Cust Service Claim Handling | Complaint Withdrawn; Additional Payment Expected; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Other; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Company Pos10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected; Correctiv10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Contract Language/Legal Issu10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Additional Payment Expected; Corr10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Additional Payment Expected; Information Furnished10.0%
Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Contract Language/Legal Issue10.0%
Use Of Clue Reports | Question of Fact; Insufficient Information10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional P10.0%
Liability Dispute | Rate Problem Resolved; Additional Payment Expected10.0%
Refusal to Insure | Information Furnished; Question of Fact; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Company Position Upheld; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue; Addit10.0%
Liability Dispute | Company Position Upheld; Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Quest10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished10.0%
Use Of Clue Reports | Corrective Action Taken; Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; I10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Additional Monies Received; Contract Language/Legal Issue; Question of Fact10.0%
Use Of Clue Reports | Question of Fact; Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Claim Settled10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Additional Payment Expected; Comp10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Company Position Upheld10.0%
Liability Dispute | Question of Fact; Claim Settled; Additional Payment Expected10.0%
Cust Service Claim Handling | Corrective Action Taken; Information Furnished; Claim Settled10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Qu10.0%
Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Claim Settled10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Additional Mo10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Contract Language/10.0%
Cust Service Claim Handling | Additional Monies Received; Contract Language/Legal Issue; Additional Payment Expected10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Additional Payment Expected; Question of Fact10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute | Claim Settled; Additional Payment Expected; Question of Fact10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Company Position Upheld10.0%
Liability Dispute | Claim Settled; Question of Fact; Additional Monies Received10.0%
Cust Service Claim Handling; Liability Dispute | Additional Monies Received; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Claim Settled10.0%
Unfair settlement10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Additional Payment Expected; Additional Monies Receiv10.0%
Cust Service Claim Handling; Liability Dispute | Additional Monies Received; Additional Payment Expected; Question of Fa10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Additional Monies Received10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Information F10.0%
Use Of Clue Reports | Information Furnished; Contract Language/Legal Issue10.0%
Liability Dispute | Question of Fact; Additional Monies Received10.0%
Liability Dispute | Additional Payment Expected; Information Furnished; Question of Fact10.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Additional Payment Expected10.0%
Other | Complaint Withdrawn10.0%
Cust Service Claim Handling; Liability Dispute | Corrective Action Taken; Information Furnished; Question of Fact10.0%
Post-Claim Underwriting | Contract Language/Legal Issue; Information Furnished; Company Position Upheld10.0%
Post-Claim Underwriting | Contract Language/Legal Issue; Information Furnished; Corrective Action Taken10.0%
Use Of Clue Reports | Contract Language/Legal Issue; Information Furnished; Company Position Upheld10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer; Use Of Clue Reports | Additional Payment Expected; Information10.0%
Cust Service Claim Handling; Post-Claim Underwriting | Corrective Action Taken; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In10.0%
Liability Dispute | Question of Fact; Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Question of Fact10.0%
Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Claim Settled10.0%
Unsatisfactory Settle/Offer | No Jurisdiction; Contract Language/Legal Issue; Referred To10.0%
Cust Service Claim Handling; Usual And Customary | Claim Settled; Contract Language/Legal Issue; Information Furnished10.0%
Unsatisfactory Settle/Offer | Question of Fact; Appraisal Process Invoked; Company Position Upheld10.0%
Cust Service Claim Handling | Corrective Action Taken; Information Furnished; Additional Payment Expected10.0%
Use Of Clue Reports | Question of Fact; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Claim Settled10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Additional Payment Expected; Additional Monies Received; Information Furnished10.0%
Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken; Claim Settled10.0%
Misrepresentation | Question of Fact; Information Furnished; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Corrective Action Taken10.0%
Liability Dispute | Question of Fact; Additional Payment Expected; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional P10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Additional Payment Expected; Ques10.0%
Liability Dispute | Record Only; No Jurisdiction; Question of Fact10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Question of Fact; Claim Settled10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Additional Payment Expected10.0%
Use Of Clue Reports | Information Furnished; Company Position Upheld10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Contract Language/Legal 10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Claim Settled; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Receiv10.0%
Cust Service Claim Handling; Liability Dispute | Information Furnished; Claim Settled10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Additional Monies Received10.0%
Misrepresentation; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional Monies Received10.0%
Coordination of Benefits; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Addi10.0%
Cust Service Claim Handling | Question of Fact; Additional Monies Received; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Declination Of Verification; Unsatisfactory Settle/Offer | Additional Monies Received; Ques10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional Monies Rece10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled10.0%
Other | Corrective Action Taken10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Posi10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld; Question of Fact10.0%
Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected10.0%
Misrepresentation | Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of F10.0%
Cust Service Claim Handling; Liability Dispute | Claim Settled; Information Furnished10.0%
Health Privacy; Prohibited PHI Disclosure | Question of Fact10.0%
Coordination of Benefits; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Fur10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fa10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Polic10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Claim Settled10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received;10.0%
Post-Claim Underwriting | Contract Language/Legal Issue; Question of Fact10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken;10.0%
Endorsement / Rider | Company Position Upheld; Contract Language/Legal Issue10.0%
Insurer Fraud; Use Of Clue Reports | Question of Fact; Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Information Furnished; Claim Settled; Question of Fact10.0%
Cust Service Claim Handling; Use Of Clue Reports | Question of Fact; Company Position Upheld10.0%
Insurer Fraud; Post-Claim Underwriting | Company Position Upheld; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Insufficient Information; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Contract Language/10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer; Usual And Customary | Question of Fact; Company Position Uphel10.0%
Cust Service Claim Handling; Post-Claim Underwriting | Contract Language/Legal Issue; Question of Fact10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken10.0%
Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Additional Payment Expected10.0%
Assignment of Benefits; Unsatisfactory Settle/Offer | Insufficient Information; Company Position Upheld10.0%
Assignment of Benefits | Corrective Action Taken; Claim Settled; Additional Monies Received10.0%
Other | No Jurisdiction10.0%
Liability Dispute | Additional Payment Expected; Corrective Action Taken10.0%
Claimant Fraud | Question of Fact10.0%
Notice Requirements | Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Insufficient Information; Question of Fact10.0%
Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken10.0%
Other; Unsatisfactory Settle/Offer | Company Position Upheld10.0%
Assignment of Benefits; Unsatisfactory Settle/Offer | Additional Monies Received10.0%
Endorsement / Rider; Refusal to Insure | Claim Settled; Policy Issued/Restored10.0%
Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issue10.0%
Claimant Fraud; Cust Service Claim Handling; Liability Dispute; Post-Claim Underwriting; Unsatisfactory Settle/Offer | C10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken10.0%
Cust Service Claim Handling; Usual And Customary | Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected10.0%
Post-Claim Underwriting; Use Of Clue Reports | Question of Fact10.0%
Refusal to Insure | Insufficient Information10.0%
Unsatisfactory Settle/Offer | Consumer Withdraw10.0%
Other | Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Complainant Retained Attorney; Question of Fact10.0%
Post-Claim Underwriting | Information Furnished; Corrective Action Taken10.0%
Liability Dispute | Corrective Action Taken; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Complainant Retained Attorney; Additional Monies Received10.0%
Post-Claim Underwriting | Question of Fact; Contract Language/Legal Issue10.0%
Liability Dispute | Claim Settled; Additional Monies Received10.0%
Other | Information Furnished; Company Position Upheld; Contract Language/Legal Issue10.0%
Notice Requirements; Post-Claim Underwriting | Question of Fact10.0%
Assignment of Benefits | Question of Fact10.0%
Cust Service Claim Handling; Post-Claim Underwriting; Unsatisfactory Settle/Offer | Information Furnished; Question of F10.0%
Cust Service Claim Handling; Other | Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Question of Fact; Additional Payment10.0%
Cust Service Claim Handling; Post-Claim Underwriting | Corrective Action Taken10.0%
Liability Dispute | Corrective Action Taken10.0%
Other | Question of Fact; No Jurisdiction10.0%
Cust Service Claim Handling | Additional Monies Received10.0%
Cust Service Claim Handling | Complainant Retained Attorney; Question of Fact10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue10.0%
Post-Claim Underwriting | Contract Language/Legal Issue; Company Position Upheld10.0%
Cust Service Claim Handling | Other; Information Furnished10.0%
Assignment of Benefits | Additional Payment Expected; Corrective Action Taken10.0%
Cust Service Claim Handling | Corrective Action Taken; Additional Payment Expected10.0%
Cust Service Claim Handling | Claim Settled; Additional Monies Received10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Corrective Acti10.0%
Assignment of Benefits | Company Position Upheld10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction; Question of Fact10.0%
Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney; Additional Payment Expected10.0%
Agent Handling | Policy Issued/Restored10.0%
Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Additional Monies Received10.0%
Cust Service Claim Handling | Information Furnished; Additional Payment Expected; Question of Fact10.0%
Cust Service Claim Handling | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact10.0%
Claimant Fraud; Cust Service Claim Handling | Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Complainant Retained Attorney10.0%
Unsatisfactory Settle/Offer | Claim Settled; Referred for Disciplinary Actn; Contract Language/Legal Issue10.0%
Agent Handling; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fa10.0%
Assignment of Benefits | Additional Payment Expected; Information Furnished10.0%
Assignment of Benefits | Claim Settled10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received10.0%
Agent Handling | Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected10.0%
Assignment of Benefits; Unsatisfactory Settle/Offer | Information Furnished10.0%
Cust Service Claim Handling | Contract Language/Legal Issue; Additional Monies Received10.0%
Cust Service Claim Handling | Corrective Action Taken10.0%
Assignment of Benefits | Consumer Withdraw10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Contract Language/Legal Issu10.0%
Other | Claim Settled10.0%
Unauthorized Acts | Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Corrective Action Taken; Additional Monies Received10.0%
Unsatisfactory Settle/Offer | Corrective Action Taken; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Information Furnis10.0%
Endorsement / Rider; Notice Requirements; Other | Contract Language/Legal Issue10.0%
Post-Claim Underwriting | Corrective Action Taken10.0%
Unsatisfactory Settle/Offer | No Enforcement Case Opened; Referred for Disciplinary Actn10.0%
Cust Service Claim Handling | Claim Settled; Information Furnished10.0%
Assignment of Benefits | Additional Monies Received; Claim Settled10.0%
Assignment of Benefits | Corrective Action Taken; Claim Settled10.0%
Agent Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Liability Dispute; Other; Unsatisfactory Settle/Offer | Question of Fact; Information Furni10.0%
Notice Requirements | Information Furnished10.0%
Cust Service Claim Handling | Claim Settled; Additional Monies Received; Corrective Action Taken10.0%
Agent Handling; Cust Service Claim Handling | No Jurisdiction10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney; Question of Fact10.0%
Cust Service Claim Handling; Not Within TDI Jurisdiction; Other | Information Furnished10.0%
Post-Claim Underwriting | Information Furnished; Complainant Retained Attorney; Corrective Action Taken10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction; Information Furnished10.0%
Unsatisfactory Settle/Offer | Insufficient Information10.0%
Post-Claim Underwriting; Use Of Clue Reports | Insufficient Information; Information Furnished10.0%
Other | Additional Payment Expected; Information Furnished10.0%
Cust Service Claim Handling | Question of Fact; Additional Payment Expected10.0%
Cust Service Claim Handling | Complainant Retained Attorney; Question of Fact; Information Furnished10.0%
Assignment of Benefits | Additional Monies Received10.0%
Cust Service Claim Handling; Liability Dispute | Other10.0%
Other; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/Legal Issue10.0%
Liability Dispute | Information Furnished; Additional Monies Received; Question of Fact10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney; No Jurisdiction10.0%
Agent Handling | Rate Problem Resolved10.0%
Agent Handling; Other; Use Of Clue Reports | Contract Language/Legal Issue; Question of Fact10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact10.0%
Use Of Clue Reports | Corrective Action Taken; Information Furnished10.0%
Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Question 10.0%
Unsatisfactory Settle/Offer | Appraisal Process Invoked; Question of Fact; Additional Payment Expected10.0%
Cust Service Claim Handling; Other; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Addit10.0%
Post-Claim Underwriting | Information Furnished; Question of Fact10.0%
Claimant Fraud | Information Furnished; Question of Fact10.0%
Other | Information Furnished; Contract Language/Legal Issue; Question of Fact10.0%
Agent Handling10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney; Additional Payment Expected10.0%
Cust Service Claim Handling | Additional Monies Received; Claim Settled10.0%
Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney10.0%
Other | Insufficient Information; Question of Fact10.0%
Cust Service Claim Handling | Corrective Action Taken; Information Furnished10.0%
Assignment of Benefits | Information Furnished; Company Position Upheld10.0%
Not Within TDI Jurisdiction; Other; Unauthorized Acts | No Jurisdiction10.0%
Cust Service Claim Handling | Claim Settled; Overpaid Claim Recouped10.0%
Unsatisfactory Settle/Offer | Question of Fact; Corrective Action Taken10.0%
Other; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue10.0%
Unauthorized Acts | Insufficient Information10.0%
Cust Service Claim Handling; Liability Dispute | Other; Question of Fact10.0%
Assignment of Benefits | Contract Language/Legal Issue; Question of Fact10.0%
Unsatisfactory Settle/Offer | Referred To; No Jurisdiction10.0%
Liability Dispute | Contract Language/Legal Issue; Information Furnished; Question of Fact10.0%
Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Information Furnished10.0%
Assignment of Benefits | Company Position Upheld; Contract Language/Legal Issue10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled10.0%
Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction10.0%
Liability Dispute | Information Furnished; Corrective Action Taken10.0%
Liability Dispute | Company Position Upheld; Question of Fact; Contract Language/Legal Issue10.0%
Usual And Customary | Contract Language/Legal Issue10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Complainant Retained Attorney10.0%
Unfair Discrim-Clms Handling | Information Furnished; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Complainant Retained Attorney10.0%
Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Claim Settled10.0%
Liability Dispute | Information Furnished; Question of Fact; Corrective Action Taken10.0%
Unsatisfactory Settle/Offer | Failure to Timely Respond; Additional Payment Expected; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Information Furnished10.0%
Assignment of Benefits | Claim Settled; Information Furnished; Additional Monies Received10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Question of Fact10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim Settled10.0%
Agent Handling | Information Furnished; Additional Payment Expected10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney; Question of Fact; Information Furnished10.0%
Unauthorized Acts | Information Furnished; Question of Fact10.0%
Cust Service Claim Handling | Company Position Upheld; Information Furnished10.0%
Unauthorized Acts | Question of Fact; Contract Language/Legal Issue10.0%
Cust Service Claim Handling | Additional Monies Received; Information Furnished10.0%
Liability Dispute | Information Furnished; Claim Settled10.0%
Other | Additional Monies Received; Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Complainant Retained Attorney; Information Furnished; Question of Fact10.0%
Cust Service Claim Handling | Question of Fact; Contract Language/Legal Issue; Information Furnished10.0%
Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Corrective Action Taken10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld10.0%
Agent Handling | Question of Fact; Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective Action Taken10.0%
Agent Handling; Cust Service Claim Handling; Misrepresentation | Information Furnished10.0%
Refusal to Insure | Contract Language/Legal Issue; Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld10.0%
Agent Handling; Improper Inducements; Misrepresentation | Information Furnished10.0%
Other | Company Position Upheld; Information Furnished10.0%
Use of Credit Reports | Question of Fact; Information Furnished10.0%
Cust Service Claim Handling; Liability Dispute | Corrective Action Taken; Question of Fact; Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Company Position Upheld10.0%
Unsatisfactory Settle/Offer | Information Furnished; Other10.0%
Agent Handling | Other; Information Furnished10.0%
Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished10.0%
Assignment of Benefits; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished10.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Question o10.0%
Claimant Fraud | Question of Fact; Information Furnished10.0%
Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Claim Settled10.0%
Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim Settled10.0%
Unsatisfactory Settle/Offer | Information Furnished; Complainant Retained Attorney; Additional Payment Expected10.0%
Assignment of Benefits; Cust Service Claim Handling | Contract Language/Legal Issue10.0%
Unsatisfactory Settle/Offer | Complainant Retained Attorney; Information Furnished10.0%
Other | Information Furnished; Additional Monies Received10.0%
Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Information Furnished; Complainant Retained Attorney; Compan10.0%
Assignment of Benefits; Recoupment Of Claims Payment | Information Furnished; Contract Language/Legal Issue10.0%
Other | Other10.0%
Liability Dispute | Company Position Upheld10.0%
Assignment of Benefits; Recoupment Of Claims Payment | Information Furnished10.0%
Unfair Discrim-Clms Handling | Company Position Upheld; Information Furnished10.0%
Assignment of Benefits | Company Position Upheld; Information Furnished10.0%
Unsatisfactory Settle/Offer | Information Furnished; Complainant Retained Attorney10.0%

homeowners Complaints by State

StateComplaints
Texas8,794
Connecticut6

Recent homeowners Complaints Against STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Frequently Asked Questions

How many homeowners complaints does STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY have?

STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY has 8800 homeowners insurance complaints on file, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY?

The most common homeowners complaint issues for STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY are: Delayed payment (4136), Claim denial (1284), Premium or billing dispute (743), Policy cancellation (252), Unsatisfactory Settle/Offer | Question of Fact (158).

Which states have the most homeowners complaints against STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY?

The states with the most homeowners complaints against STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY are: Texas (8794), Connecticut (6).

homeowners Complaints by State

STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY Complaints by State

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