STATE MUTUAL INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 29 health insurance complaints filed against STATE MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 29
Total health Complaints (All States): 29
Texas Share: 100.0%
NAIC Complaint Ratio: 68.86
AI Risk Score: 66/100

Analysis: STATE MUTUAL INSURANCE COMPANY health in Texas

STATE MUTUAL INSURANCE COMPANY has accumulated 29 health insurance complaints from consumers in Texas. Across all states, STATE MUTUAL INSURANCE COMPANY has 29 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 10 complaints. Other common issues include Premium or billing dispute (5), Claim denial (3), Cash Value | Policy Not In Force; Information Furnished (2).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have health disputes with STATE MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	10	34.5%
Premium or billing dispute	5	17.2%
Claim denial	3	10.3%
Cash Value \| Policy Not In Force; Information Furnished	2	6.9%
Cash Value \| Corrective Action Taken; Claim Settled; Information Furnished	1	3.4%
Cash Value \| Information Furnished	1	3.4%
Misrepresentation \| Contract Language/Legal Issue	1	3.4%
Agent Handling; Misrepresentation \| Contract Language/Legal Issue; Question of Fact	1	3.4%
Misrepresentation \| Information Furnished	1	3.4%
Policy cancellation	1	3.4%
Misrepresentation; Twisting \| Question of Fact; Information Furnished	1	3.4%
Agent Handling; Misrepresentation \| Information Furnished; Question of Fact	1	3.4%
Other \| Information Furnished	1	3.4%

Complaints by Year

2026: 1 complaints
2024: 1 complaints
2022: 2 complaints
2021: 6 complaints
2020: 1 complaints
2019: 1 complaints
2018: 1 complaints
2017: 4 complaints
2016: 10 complaints
2015: 2 complaints

Recent health Complaints Against STATE MUTUAL INSURANCE COMPANY in Texas

health Complaint #TX-454126-e4f0eedb (2026-04-20) — Delayed payment
health Complaint #TX-397082-230fcb7b (2024-07-05) — Cash Value | Corrective Action Taken; Claim Settled; Information Furnished
health Complaint #TX-349267-9259a3c4 (2022-11-08) — Claim denial
health Complaint #TX-348518-d196afe6 (2022-10-27) — Claim denial
health Complaint #TX-327640-000cc8a2 (2021-12-20) — Claim denial
health Complaint #TX-323829-4c780e17 (2021-10-18) — Delayed payment
health Complaint #TX-314099-e4f0eedb (2021-06-07) — Delayed payment
health Complaint #TX-308362-4c780e17 (2021-03-11) — Delayed payment
health Complaint #TX-308353-4c780e17 (2021-03-11) — Delayed payment
health Complaint #TX-306603-230fcb7b (2021-02-08) — Cash Value | Information Furnished

Frequently Asked Questions

How many health complaints does STATE MUTUAL INSURANCE COMPANY have in Texas?

STATE MUTUAL INSURANCE COMPANY has 29 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with STATE MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (10), Premium or billing dispute (5), Claim denial (3), Cash Value | Policy Not In Force; Information Furnished (2), Cash Value | Corrective Action Taken; Claim Settled; Information Furnished (1).

How does STATE MUTUAL INSURANCE COMPANY's health record in Texas compare to other states?

STATE MUTUAL INSURANCE COMPANY has 29 health complaints in Texas out of 29 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against STATE MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.