SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) — Insurance Complaint Report

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.): 1.66 complaint index from public DOI data

Key Metrics

Total Complaints: 17
NAIC Complaint Ratio: 1.66
AI Risk Score: 53/100
Most Recent Complaint: 2026-05-01

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 17
Risk score: 53/100
Primary state spoke: SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) complaints in Connecticut
Primary product spoke: SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) health complaints
State/product drilldown: health complaints in Connecticut
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Connecticut — 9 recent records
Texas — 8 recent records

Product Lines

health — 12 recent records
life — 4 recent records
disability — 1 recent records

Recurring Issue Signals

Delayed payment — 7 recent records
Claim denial — 4 recent records
Coverage dispute — 1 recent records
Unfair settlement — 1 recent records
Claim Procedure | Claim Handling — 1 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
Connecticut Insurance Department complaints
Texas TDI complaint indexes and policy counts
States represented in this profile: TX, CT
Product lines represented: 3
Complaint record span: 2012-11-12 to 2026-05-01
Profile last rebuilt: 2026-05-19T15:06:18.243Z

AI Insurer Analysis

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) has 17 public insurance complaint records in this dataset, led by TX and health coverage.

Risk Breakdown

categories: [object Object],[object Object],[object Object]
complaintRatio: 1.66
confirmedComplaints: 3
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 17
states: [object Object],[object Object]

Red Flags

Complaint index above average in Texas TDI policy-count data (1.66).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-11-12 through 2026-05-01.

Recent Complaints Against SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.)

health Complaint #CT-7085238-d60e7f6b — Connecticut (2026-05-01)
health Complaint #CT-7085203-5fb645b1 — Connecticut (2026-04-30)
life Complaint #CT-7082814-d7fa8d81 — Connecticut (2026-02-16)
life Complaint #CT-7080843-53a3f179 — Connecticut (2025-12-11)
disability Complaint #CT-7068871-a41fe8d9 — Connecticut (2024-10-11)
life Complaint #CT-7067551-368ae015 — Connecticut (2024-08-28)
health Complaint #CT-7061375-1def012d — Connecticut (2024-02-05)
life Complaint #CT-7059958-d5f99074 — Connecticut (2023-12-14)
health Complaint #TX-365441-e18c3136 — Texas (2023-06-19)
health Complaint #CT-7043675-26c4be17 — Connecticut (2022-03-10)

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) Complaints by State

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) in Connecticut — 9 complaints
SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) in Texas — 8 complaints

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) Complaints by Coverage Type

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) health Complaints — 12 complaints
SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) life Complaints — 4 complaints
SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) disability Complaints — 1 complaints