Sutton National Insurance Company — homeowners Complaints in Texas

Detailed analysis of 16 homeowners insurance complaints filed against Sutton National Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 16
Total homeowners Complaints (All States): 16
Texas Share: 100.0%
AI Risk Score: 29/100

Analysis: Sutton National Insurance Company homeowners in Texas

Sutton National Insurance Company has accumulated 16 homeowners insurance complaints from consumers in Texas. Across all states, Sutton National Insurance Company has 16 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 7 complaints. Other common issues include Claim denial (2), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with Sutton National Insurance Company can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	7	43.8%
Claim denial	2	12.5%
Premium or billing dispute	2	12.5%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Question of Fact	1	6.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Payment Expected; Contrac	1	6.3%
Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Question of Fact	1	6.3%
Cust Service Claim Handling \| Contract Language/Legal Issue; Claim Settled; Company Position Upheld	1	6.3%
Policy cancellation	1	6.3%

Complaints by Year

2026: 1 complaints
2025: 5 complaints
2024: 6 complaints
2023: 3 complaints
2022: 1 complaints

Recent homeowners Complaints Against Sutton National Insurance Company in Texas

homeowners Complaint #TX-444208-5d85a956 (2026-01-08) — Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact
homeowners Complaint #TX-440487-8112de30 (2025-11-21) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Contrac
homeowners Complaint #TX-424252-34b2d3dd (2025-05-20) — Claim denial
homeowners Complaint #TX-420384-db88744f (2025-04-07) — Delayed payment
homeowners Complaint #TX-420322-db88744f (2025-04-07) — Delayed payment
homeowners Complaint #TX-412626-6c7d3fb0 (2025-01-03) — Delayed payment
homeowners Complaint #TX-412161-6c7d3fb0 (2024-12-23) — Delayed payment
homeowners Complaint #TX-407719-1e75d4d8 (2024-10-23) — Claim denial
homeowners Complaint #TX-405807-6c7d3fb0 (2024-10-02) — Delayed payment
homeowners Complaint #TX-404736-5d85a956 (2024-09-23) — Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Question of Fact

Frequently Asked Questions

How many homeowners complaints does Sutton National Insurance Company have in Texas?

Sutton National Insurance Company has 16 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Sutton National Insurance Company in Texas?

The most common issues are: Delayed payment (7), Claim denial (2), Premium or billing dispute (2), Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Question of Fact (1), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Additional Payment Expected; Contrac (1).

How does Sutton National Insurance Company's homeowners record in Texas compare to other states?

Sutton National Insurance Company has 16 homeowners complaints in Texas out of 16 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against Sutton National Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.