TEXAS STAR NETWORK/COVENTRY — workers-compensation Complaints in Texas

Detailed analysis of 92 workers-compensation insurance complaints filed against TEXAS STAR NETWORK/COVENTRY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

workers-compensation Complaints in Texas: 92
Total workers-compensation Complaints (All States): 92
Texas Share: 100.0%
AI Risk Score: 49/100

Analysis: TEXAS STAR NETWORK/COVENTRY workers-compensation in Texas

TEXAS STAR NETWORK/COVENTRY has accumulated 92 workers-compensation insurance complaints from consumers in Texas. Across all states, TEXAS STAR NETWORK/COVENTRY has 92 total workers-compensation complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 32 complaints. Other common issues include Provider or network dispute (14), Other | Information Furnished; Corrective Action Taken (6), Delayed payment (5).

The most active year was 2023 with 1 complaint filed.

Consumers in Texas who have workers-compensation disputes with TEXAS STAR NETWORK/COVENTRY can file a complaint with the Texas Department of Insurance.

workers-compensation Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	32	34.8%
Provider or network dispute	14	15.2%
Other \| Information Furnished; Corrective Action Taken	6	6.5%
Delayed payment	5	5.4%
Other \| Corrective Action Taken; Information Furnished	4	4.3%
Unsatisfactory Settle/Offer \| Information Furnished	4	4.3%
Access to Care \| Information Furnished; Corrective Action Taken	3	3.3%
Other \| Information Furnished	3	3.3%
Access to Care \| Company Position Upheld; Information Furnished	1	1.1%
Access to Care \| Corrective Action Taken; Information Furnished	1	1.1%
Access to Care	1	1.1%
DWC Quality Of Care \| Contract Language/Legal Issue; Information Furnished	1	1.1%
DWC Quality Of Care; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	1.1%
Unsatisfactory Settle/Offer \| Insufficient Information	1	1.1%
Unsatisfactory Settle/Offer \| No Jurisdiction	1	1.1%
DWC Quality Of Care \| Contract Language/Legal Issue; Referred To	1	1.1%
Primary Care Providr Selection \| Contract Language/Legal Issue	1	1.1%
Other \| Contract Language/Legal Issue; Information Furnished	1	1.1%
Other \| Information Furnished; No Jurisdiction	1	1.1%
Cust Service Claim Handling \| Information Furnished	1	1.1%
Access to Care; Continuity of Treatment \| Contract Language/Legal Issue; Information Furnished	1	1.1%
Access to Care \| Contract Language/Legal Issue	1	1.1%
Other \| Contract Language/Legal Issue	1	1.1%
Unsatisfactory Settle/Offer; Usual And Customary \| Information Furnished; Claim Settled	1	1.1%
Access to Care \| Information Furnished	1	1.1%
Den/N-Pymt MD Nec Trmt N-Emrg \| Information Furnished	1	1.1%
Continuity Of Treatment \| Information Furnished	1	1.1%
Continuity Of Treatment; Out Of Ntwk Referral \| Information Furnished	1	1.1%
Primary Care Providr Selection \| Question of Fact	1	1.1%

Complaints by Year

2023: 1 complaints
2021: 1 complaints
2020: 1 complaints
2018: 20 complaints
2017: 3 complaints
2016: 2 complaints
2015: 7 complaints
2014: 14 complaints
2013: 26 complaints
2012: 17 complaints

Recent workers-compensation Complaints Against TEXAS STAR NETWORK/COVENTRY in Texas

workers-compensation Complaint #TX-378211-3cf8f405 (2023-11-16) — Delayed payment
workers-compensation Complaint #TX-314563-eb1fecaa (2021-05-25) — Provider or network dispute
workers-compensation Complaint #TX-303672-eb1fecaa (2020-11-30) — Provider or network dispute
workers-compensation Complaint #TX-227775-eb1fecaa (2018-09-05) — Provider or network dispute
workers-compensation Complaint #TX-227780-eb1fecaa (2018-08-30) — Provider or network dispute
workers-compensation Complaint #TX-221730-eb1fecaa (2018-07-23) — Provider or network dispute
workers-compensation Complaint #TX-223808-eb1fecaa (2018-05-03) — Provider or network dispute
workers-compensation Complaint #TX-223737-eb1fecaa (2018-05-01) — Provider or network dispute
workers-compensation Complaint #TX-223358-ef712adf (2018-05-01) — Access to Care | Company Position Upheld; Information Furnished
workers-compensation Complaint #TX-223346-eb1fecaa (2018-03-09) — Provider or network dispute

Frequently Asked Questions

How many workers-compensation complaints does TEXAS STAR NETWORK/COVENTRY have in Texas?

TEXAS STAR NETWORK/COVENTRY has 92 workers-compensation insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common workers-compensation complaint issues with TEXAS STAR NETWORK/COVENTRY in Texas?

The most common issues are: Claim denial (32), Provider or network dispute (14), Other | Information Furnished; Corrective Action Taken (6), Delayed payment (5), Other | Corrective Action Taken; Information Furnished (4).

How does TEXAS STAR NETWORK/COVENTRY's workers-compensation record in Texas compare to other states?

TEXAS STAR NETWORK/COVENTRY has 92 workers-compensation complaints in Texas out of 92 total workers-compensation complaints nationwide. That is 100.0% of their workers-compensation volume.

Where can I file a workers-compensation complaint against TEXAS STAR NETWORK/COVENTRY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.