TEXAS WINDSTORM INSURANCE ASSOCIATION — homeowners Complaints in Texas

Detailed analysis of 838 homeowners insurance complaints filed against TEXAS WINDSTORM INSURANCE ASSOCIATION by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 838
Total homeowners Complaints (All States): 838
Texas Share: 100.0%
NAIC Complaint Ratio: 0.3
AI Risk Score: 50/100

Analysis: TEXAS WINDSTORM INSURANCE ASSOCIATION homeowners in Texas

TEXAS WINDSTORM INSURANCE ASSOCIATION has accumulated 838 homeowners insurance complaints from consumers in Texas. Across all states, TEXAS WINDSTORM INSURANCE ASSOCIATION has 838 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 329 complaints. Other common issues include Claim denial (189), Premium or billing dispute (74), Policy cancellation (55).

The most active year was 2026 with 11 complaints filed.

Consumers in Texas who have homeowners disputes with TEXAS WINDSTORM INSURANCE ASSOCIATION can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	329	39.3%
Claim denial	189	22.6%
Premium or billing dispute	74	8.8%
Policy cancellation	55	6.6%
Unsatisfactory Settle/Offer \| Question of Fact	9	1.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	9	1.1%
Other \| Information Furnished	8	1.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received	5	0.6%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	4	0.5%
Unsatisfactory Settle/Offer \| Additional Monies Received	4	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	4	0.5%
Cust Service Claim Handling \| Additional Monies Received	4	0.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	3	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	3	0.4%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	3	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	2	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Additional Payment Expected	2	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; Q	2	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	2	0.2%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received	2	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	2	0.2%
Other \| Contract Language/Legal Issue	2	0.2%
Cust Service Claim Handling \| Contract Language/Legal Issue	2	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	2	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	2	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received	2	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected	2	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	2	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	2	0.2%
Unsatisfactory Settle/Offer \| Claim Settled	2	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	2	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	2	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld	2	0.2%
Agent Handling \| Information Furnished	2	0.2%
Unsatisfactory Settle/Offer \| Information Furnished	2	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; Corrective Action Taken	1	0.1%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Company Position Upheld	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; C	1	0.1%
Cust Service Claim Handling \| Additional Payment Expected; Contract Language/Legal Issue; Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional Payment Expected	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Company Positio	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Contract Language/	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Q	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Contract Langu	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Lang	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Additio	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Questio	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Information	1	0.1%
Other \| Additional Payment Expected; Question of Fact; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Question of Fact	1	0.1%
Cust Srvc Policy Holder Srvcs; Endorsement / Rider \| Question of Fact; Company Position Upheld; Contract Language/Legal	1	0.1%
Other \| Information Furnished; Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; Additional Payment Expected	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Claim Settled	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Contract	1	0.1%
Unsatisfactory Settle/Offer \| Complaint Withdrawn	1	0.1%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Contract Language/Legal Issue; Infor	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Position Upheld	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Information Furnished	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/	1	0.1%
Refusal to Insure \| Information Furnished; Company Position Upheld	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Information Furnished	1	0.1%
Misrepresentation \| Additional Monies Received; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Additional Payment Expected	1	0.1%
Cust Service Claim Handling; Not Within TDI Jurisdiction \| No Jurisdiction; Referred To; Question of Fact	1	0.1%
Claimant Fraud; Cust Service Claim Handling \| Question of Fact	1	0.1%
Cust Service Claim Handling \| Contract Language/Legal Issue; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	0.1%
Cust Service Claim Handling \| Claim Settled; Additional Monies Received	1	0.1%
Cust Service Claim Handling \| Appraisal Process Invoked; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Appraisal Process Invoked	1	0.1%
Other \| Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Additional Payment Expected; Appraisal Process Invoked	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected	1	0.1%
Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Complainant Retained Attorney	1	0.1%
Claimant Fraud \| Referred for Disciplinary Actn	1	0.1%
Unsatisfactory Settle/Offer \| Complainant Retained Attorney; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Additional Payment Expected	1	0.1%
Cust Service Claim Handling \| Question of Fact	1	0.1%
Cust Service Claim Handling \| Question of Fact; Additional Payment Expected; Contract Language/Legal Issue	1	0.1%
Other \| Record Only	1	0.1%
Unfair Discrim-Clms Handling \| Insufficient Information	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Corrective Action Taken	1	0.1%
Unsatisfactory Settle/Offer \| Consumer Withdraw	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Corrective Action Taken; Additional Monies Received	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	1	0.1%
Other \| Contract Language/Legal Issue; Policy Not In Force	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Claim Settled	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Corrective Action Taken	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional P	1	0.1%
Cust Service Claim Handling \| Record Only	1	0.1%
Endorsement / Rider	1	0.1%
Agent Handling	1	0.1%
Other \| Policy Not In Force	1	0.1%
Cust Service Claim Handling; Not Within TDI Jurisdiction; Other \| No Jurisdiction	1	0.1%
Assignment of Benefits \| Company Position Upheld; Information Furnished	1	0.1%
Other \| Information Furnished; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling \| Additional Monies Received; Information Furnished; Claim Settled	1	0.1%
Disaster; Unfair Discrim-Clms Handling \| Referred To	1	0.1%
Other \| Information Furnished; Additional Monies Received	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Complainant Retained Attorney	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Contract Language/Legal Issue	1	0.1%
Unauthorized Acts \| Policy Not In Force	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.1%
Disaster; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| No Jurisdiction	1	0.1%
Unsatisfactory Settle/Offer \| Other; Insufficient Information	1	0.1%
Conversion \| Information Furnished	1	0.1%
Not Within TDI Jurisdiction \| No Jurisdiction; Information Furnished	1	0.1%
Refusal to Insure \| Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld	1	0.1%
Earnest Money \| Information Furnished	1	0.1%
Refusal to Insure \| Policy Issued/Restored; Information Furnished	1	0.1%

Complaints by Year

2026: 11 complaints
2025: 67 complaints
2024: 81 complaints
2023: 33 complaints
2022: 18 complaints
2021: 31 complaints
2020: 22 complaints
2019: 43 complaints
2018: 191 complaints
2017: 134 complaints
2016: 32 complaints
2015: 35 complaints
2014: 35 complaints
2013: 53 complaints
2012: 52 complaints

Recent homeowners Complaints Against TEXAS WINDSTORM INSURANCE ASSOCIATION in Texas

homeowners Complaint #TX-454863-3728a81d (2026-04-28) — Delayed payment
homeowners Complaint #TX-454624-71875c22 (2026-04-24) — Premium or billing dispute
homeowners Complaint #TX-452833-72f48483 (2026-04-07) — Claim denial
homeowners Complaint #TX-449933-3728a81d (2026-03-11) — Delayed payment
homeowners Complaint #TX-449633-43a3b6a4 (2026-03-09) — Premium or billing dispute
homeowners Complaint #TX-449525-dfe275e4 (2026-03-06) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Corrective Action Taken
homeowners Complaint #TX-447403-b3169d28 (2026-02-11) — Cust Srvc Policy Holder Srvcs | Information Furnished; Company Position Upheld
homeowners Complaint #TX-447133-3728a81d (2026-02-10) — Delayed payment
homeowners Complaint #TX-447079-392fa6c4 (2026-02-06) — Premium or billing dispute
homeowners Complaint #TX-445409-f7954e5c (2026-01-21) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does TEXAS WINDSTORM INSURANCE ASSOCIATION have in Texas?

TEXAS WINDSTORM INSURANCE ASSOCIATION has 838 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with TEXAS WINDSTORM INSURANCE ASSOCIATION in Texas?

The most common issues are: Delayed payment (329), Claim denial (189), Premium or billing dispute (74), Policy cancellation (55), Unsatisfactory Settle/Offer | Question of Fact (9).

How does TEXAS WINDSTORM INSURANCE ASSOCIATION's homeowners record in Texas compare to other states?

TEXAS WINDSTORM INSURANCE ASSOCIATION has 838 homeowners complaints in Texas out of 838 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against TEXAS WINDSTORM INSURANCE ASSOCIATION in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.