Tower Hill Prime Insurance Company — homeowners Complaints in Texas

Detailed analysis of 46 homeowners insurance complaints filed against Tower Hill Prime Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 46
Total homeowners Complaints (All States): 46
Texas Share: 100.0%
NAIC Complaint Ratio: 0.21
AI Risk Score: 28/100

Analysis: Tower Hill Prime Insurance Company homeowners in Texas

Tower Hill Prime Insurance Company has accumulated 46 homeowners insurance complaints from consumers in Texas. Across all states, Tower Hill Prime Insurance Company has 46 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 13 complaints. Other common issues include Premium or billing dispute (10), Claim denial (7), Policy cancellation (5).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with Tower Hill Prime Insurance Company can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	13	28.3%
Premium or billing dispute	10	21.7%
Claim denial	7	15.2%
Policy cancellation	5	10.9%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Company Position Upheld; Question of Fact	1	2.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Claim Settle	1	2.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/	1	2.2%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional Payment Expected	1	2.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	1	2.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	2.2%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	2.2%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue; Question of Fact	1	2.2%
Other \| Information Furnished; Question of Fact	1	2.2%
Misrepresentation; Use Of Clue Reports; Use of Credit Reports \| Information Furnished; Question of Fact	1	2.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Question of Fact	1	2.2%

Complaints by Year

2026: 1 complaints
2025: 9 complaints
2024: 16 complaints
2023: 11 complaints
2022: 6 complaints
2021: 1 complaints
2020: 2 complaints

Recent homeowners Complaints Against Tower Hill Prime Insurance Company in Texas

homeowners Complaint #TX-448542-683feccf (2026-02-24) — Premium or billing dispute
homeowners Complaint #TX-428995-f20e7b5a (2025-07-16) — Delayed payment
homeowners Complaint #TX-428619-47e9274f (2025-07-14) — Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Question of Fact
homeowners Complaint #TX-426714-467229ee (2025-06-19) — Premium or billing dispute
homeowners Complaint #TX-425606-156062a1 (2025-06-06) — Premium or billing dispute
homeowners Complaint #TX-423598-d036d993 (2025-05-13) — Delayed payment
homeowners Complaint #TX-420496-bb8f157d (2025-04-08) — Delayed payment
homeowners Complaint #TX-420210-f20e7b5a (2025-04-04) — Delayed payment
homeowners Complaint #TX-415470-110d0ef0 (2025-02-06) — Premium or billing dispute
homeowners Complaint #TX-412562-79d76962 (2025-01-02) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Claim Settle

Frequently Asked Questions

How many homeowners complaints does Tower Hill Prime Insurance Company have in Texas?

Tower Hill Prime Insurance Company has 46 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Tower Hill Prime Insurance Company in Texas?

The most common issues are: Delayed payment (13), Premium or billing dispute (10), Claim denial (7), Policy cancellation (5), Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Question of Fact (1).

How does Tower Hill Prime Insurance Company's homeowners record in Texas compare to other states?

Tower Hill Prime Insurance Company has 46 homeowners complaints in Texas out of 46 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against Tower Hill Prime Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.