TRANSAMERICA LIFE INSURANCE COMPANY — health Insurance Complaints
Analysis of 957 health insurance complaints filed against TRANSAMERICA LIFE INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 957
- Total Complaints (All Types): 1,190
- health Share: 80.4%
- NAIC Complaint Ratio: 23.51
- AI Risk Score: 88/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 490 | 51.2% |
| Premium or billing dispute | 165 | 17.2% |
| Claim denial | 135 | 14.1% |
| Policy cancellation | 26 | 2.7% |
| Unfair settlement | 6 | 0.6% |
| Other | Information Furnished | 6 | 0.6% |
| Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Information Furnished | 3 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 3 | 0.3% |
| Cash Value | Contract Language/Legal Issue | 3 | 0.3% |
| Misleading sales | 3 | 0.3% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 3 | 0.3% |
| Cash Value | Information Furnished; Contract Language/Legal Issue | 3 | 0.3% |
| Cust Srvc Policy Holder Srvcs | Information Furnished | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken | 2 | 0.2% |
| Other | Contract Language/Legal Issue | 2 | 0.2% |
| Cash Value; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 2 | 0.2% |
| Misrepresentation | Information Furnished | 2 | 0.2% |
| Cash Value | Information Furnished | 2 | 0.2% |
| Other | Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 2 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact | 1 | 0.1% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cash Value; Misrepresentation | Information Furnished; Corrective Action Taken; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Misrepresentation | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Cash Value; Cust Srvc Policy Holder Srvcs; Misrepresentation | Contract Language/Legal Issue; Company Position Upheld; C | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Additional Monies Rec | 1 | 0.1% |
| Cash Value; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished; Contract Language/Legal Issu | 1 | 0.1% |
| Unauthorized Acts | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract La | 1 | 0.1% |
| Cash Value; Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Policy Not In Force; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Additional Payment Expected; Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.1% |
| Cash Value | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Cash Value | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Quest | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Misrepresentation | Company Position Upheld; Contract Language/Legal Issue; Information F | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective Action Taken | 1 | 0.1% |
| Continuation of Benefits | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Misrepresentation | Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Refusal to Insure | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Cash Value | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Monies Received | 1 | 0.1% |
| Other | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Pa | 1 | 0.1% |
| Cash Value; Misrepresentation; Unauthorized Acts | Complaint Withdrawn | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Misrepresentation | Additional Payment Expected; Information Furnished; Company Position Upheld | 1 | 0.1% |
| Policy Information | PolicyHolder Service | 1 | 0.1% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 1 | 0.1% |
| Misrepresentation; Unauthorized Acts | Information Furnished; Question of Fact; Contract Language/Legal Issue | 1 | 0.1% |
| Cash Value | Information Furnished; Policy Not In Force | 1 | 0.1% |
| Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer | No Jurisdiction; Referred To; Contract Language/L | 1 | 0.1% |
| Unauthorized Acts | Contract Language/Legal Issue; No Jurisdiction; Referred To | 1 | 0.1% |
| Cash Value; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Referred To; No Jurisdiction | 1 | 0.1% |
| Cash Value; Disclosure Of Benefits; Misrepresentation | Information Furnished; Contract Language/Legal Issue; Question o | 1 | 0.1% |
| Cash Value | Information Furnished; No Jurisdiction | 1 | 0.1% |
| Commissions | Information Furnished; Record Only | 1 | 0.1% |
| Commissions | Additional Monies Received | 1 | 0.1% |
| Cash Value | Cash Surrender Paid | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.1% |
| Conversion; Disclosure Of Benefits; Material Change To Contract; Notice Requirements | Contract Language/Legal Issue; In | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company | 1 | 0.1% |
| Commissions | Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cust Service Claim Handling; Other; Unsatisfactory Settle/Offer | No Jurisdiction; Referred To; Contract Language/Legal | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Referred To; No Jurisdiction | 1 | 0.1% |
| Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.1% |
| Assignment of Benefits | Information Furnished | 1 | 0.1% |
| Cash Value | Insufficient Information; Policy Not In Force; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling | No Jurisdiction | 1 | 0.1% |
| Not Within TDI Jurisdiction; Unsatisfactory Settle/Offer | Insufficient Information; Information Furnished; No Jurisdict | 1 | 0.1% |
| Misrepresentation | Contract Language/Legal Issue | 1 | 0.1% |
| Cash Value; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Policy Not In Force; Information Furnished; No Ju | 1 | 0.1% |
| Cust Service Claim Handling; Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position | 1 | 0.1% |
| Improper Inducements; Misrepresentation | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cash Value | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Agent Handling | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cash Value | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Other; Recoupment Of Claims Payment | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Assignment of Benefits | Claim Settled | 1 | 0.1% |
| Closed-Lack Of Info Cmplainant; Other | Record Only; Insufficient Information | 1 | 0.1% |
| Agent Handling; Misrepresentation | Information Furnished | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Complainant Retained Attorney; Contract Language/Legal Issue | 1 | 0.1% |
| Other | Information Furnished; Other | 1 | 0.1% |
| Agent Handling; Misrepresentation; PPACA-Rescission | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; No Jurisdiction; Company Posit | 1 | 0.1% |
| Other | No Jurisdiction | 1 | 0.1% |
| Closed-Lack Of Info Cmplainant | Insufficient Information | 1 | 0.1% |
| Agent Handling | Contract Language/Legal Issue | 1 | 0.1% |
| Refusal to Insure | No Jurisdiction | 1 | 0.1% |
| Agent/Agency Contrct Termin | Insufficient Information | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Referred To | 1 | 0.1% |
| Refusal to Insure | Referred To | 1 | 0.1% |
| Access to Care | Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Additional Monies Received; Con | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 1 | 0.1% |
| Cash Value | No Jurisdiction; Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Cash Value | Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.1% |
health Complaints by State
| State | Complaints |
|---|---|
| Texas | 916 |
| Connecticut | 41 |
Recent health Complaints Against TRANSAMERICA LIFE INSURANCE COMPANY
- health Complaint #TX-455432-ae8f1c7e — Texas (2026-05-01)
- health Complaint #CT-7085043-8d5cdedd — Connecticut (2026-04-27)
- health Complaint #TX-453438-9eb4c670 — Texas (2026-04-14)
- health Complaint #TX-452709-b19d92bf — Texas (2026-04-06)
- health Complaint #TX-452228-2102f497 — Texas (2026-04-01)
- health Complaint #CT-7084311-7b283255 — Connecticut (2026-04-01)
- health Complaint #TX-452050-ace27ae2 — Texas (2026-03-31)
- health Complaint #TX-451439-fd25a56e — Texas (2026-03-24)
- health Complaint #TX-451041-840bd622 — Texas (2026-03-23)
- health Complaint #TX-450094-ddb4c416 — Texas (2026-03-12)
Frequently Asked Questions
How many health complaints does TRANSAMERICA LIFE INSURANCE COMPANY have?
TRANSAMERICA LIFE INSURANCE COMPANY has 957 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with TRANSAMERICA LIFE INSURANCE COMPANY?
The most common health complaint issues for TRANSAMERICA LIFE INSURANCE COMPANY are: Delayed payment (490), Premium or billing dispute (165), Claim denial (135), Policy cancellation (26), Unfair settlement (6).
Which states have the most health complaints against TRANSAMERICA LIFE INSURANCE COMPANY?
The states with the most health complaints against TRANSAMERICA LIFE INSURANCE COMPANY are: Texas (916), Connecticut (41).
health Complaints by State
TRANSAMERICA LIFE INSURANCE COMPANY Complaints by State
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in California
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in Texas
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in New York
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in Florida
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in Illinois
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in Pennsylvania
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in Ohio
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in Georgia
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in North Carolina
- TRANSAMERICA LIFE INSURANCE COMPANY Complaints in New Jersey