TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA — homeowners Complaints in Texas

Detailed analysis of 78 homeowners insurance complaints filed against TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 78
Total homeowners Complaints (All States): 84
Texas Share: 92.9%
NAIC Complaint Ratio: 0.15
AI Risk Score: 35/100

Analysis: TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA homeowners in Texas

TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA has accumulated 78 homeowners insurance complaints from consumers in Texas. Across all states, TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA has 84 total homeowners complaints, making Texas responsible for 92.9% of the volume.

The most frequent complaint sub-type is Delayed payment with 31 complaints. Other common issues include Claim denial (20), Premium or billing dispute (6), Policy cancellation (3).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	31	39.7%
Claim denial	20	25.6%
Premium or billing dispute	6	7.7%
Policy cancellation	3	3.8%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	2	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Payment E	1	1.3%
Other \| Information Furnished	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Quest	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	1.3%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact	1	1.3%
Other \| Contract Language/Legal Issue; Question of Fact	1	1.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished	1	1.3%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Information Furnished	1	1.3%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue	1	1.3%
Unsatisfactory Settle/Offer \| Claim Settled	1	1.3%
Other \| Rate Problem Resolved; Information Furnished	1	1.3%
Other \| Contract Language/Legal Issue	1	1.3%
Not Within TDI Jurisdiction \| No Jurisdiction; Question of Fact	1	1.3%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	1.3%
Unsatisfactory Settle/Offer \| Additional Payment Expected	1	1.3%
Unsatisfactory Settle/Offer \| Information Furnished	1	1.3%

Complaints by Year

2026: 1 complaints
2025: 2 complaints
2024: 5 complaints
2023: 3 complaints
2022: 8 complaints
2021: 6 complaints
2020: 3 complaints
2019: 3 complaints
2018: 5 complaints
2017: 3 complaints
2016: 8 complaints
2015: 3 complaints
2014: 12 complaints
2013: 8 complaints
2012: 8 complaints

Recent homeowners Complaints Against TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA in Texas

homeowners Complaint #TX-451852-2a4d99fd (2026-03-31) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Payment E
homeowners Complaint #TX-441221-d1d26919 (2025-12-03) — Other | Information Furnished
homeowners Complaint #TX-415593-81558325 (2025-02-10) — Delayed payment
homeowners Complaint #TX-403181-81558325 (2024-09-10) — Delayed payment
homeowners Complaint #TX-396988-90c9cc68 (2024-07-03) — Delayed payment
homeowners Complaint #TX-393417-8f9caf10 (2024-05-20) — Delayed payment
homeowners Complaint #TX-388324-03b676a1 (2024-03-19) — Delayed payment
homeowners Complaint #TX-385812-2a4d99fd (2024-02-20) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Quest
homeowners Complaint #TX-379939-2a4d99fd (2023-12-11) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact
homeowners Complaint #TX-379635-03b676a1 (2023-12-06) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA have in Texas?

TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA has 78 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA in Texas?

The most common issues are: Delayed payment (31), Claim denial (20), Premium or billing dispute (6), Policy cancellation (3), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (2).

How does TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA's homeowners record in Texas compare to other states?

TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA has 78 homeowners complaints in Texas out of 84 total homeowners complaints nationwide. That is 92.9% of their homeowners volume.

Where can I file a homeowners complaint against TRAVELERS CASUALTY INSURANCE COMPANY OF AMERICA in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.