TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE — homeowners Insurance Complaints
Analysis of 392 homeowners insurance complaints filed against TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints: 392
- Total Complaints (All Types): 434
- homeowners Share: 90.3%
- NAIC Complaint Ratio: 0.12
- AI Risk Score: 40/100
homeowners Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 131 | 33.4% |
| Claim denial | 84 | 21.4% |
| Premium or billing dispute | 45 | 11.5% |
| Unfair settlement | 15 | 3.8% |
| Policy cancellation | 14 | 3.6% |
| Unsatisfactory Settle/Offer | Question of Fact | 6 | 1.5% |
| Nonrenewal | Underwriting | Company Position Substantiated | 3 | 0.8% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 3 | 0.8% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 3 | 0.8% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 3 | 0.8% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 3 | 0.8% |
| Coverage dispute | 3 | 0.8% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 2 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 2 | 0.5% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact | 2 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 2 | 0.5% |
| Other | Information Furnished | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 2 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Payment Expected; Corrective Act | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In | 1 | 0.3% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Infor | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Claim Settled | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Company Position Upheld | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Le | 1 | 0.3% |
| Nonrenewal | Underwriting | 1 | 0.3% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact; Additional Payment Expected | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additional Monies Received | 1 | 0.3% |
| Cust Service Claim Handling | Corrective Action Taken; Claim Settled | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact | 1 | 0.3% |
| Use Of Clue Reports | Company Position Upheld | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Contract Language/Le | 1 | 0.3% |
| Other | Additional Payment Expected; Question of Fact; Appraisal Process Invoked | 1 | 0.3% |
| Cust Service Claim Handling | Question of Fact | 1 | 0.3% |
| Cust Service Claim Handling | No Jurisdiction | 1 | 0.3% |
| Use Of Clue Reports | Information Furnished | 1 | 0.3% |
| Summary of Benefits; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.3% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.3% |
| Claimant Fraud | Referred To | 1 | 0.3% |
| Unsatisfactory Settle/Offer; Usual And Customary | Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.3% |
| Other | Corrective Action Taken | 1 | 0.3% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld | 1 | 0.3% |
| Agent Handling | Policy Not In Force | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Complainant Retained Attorney; Question of Fact | 1 | 0.3% |
| Agent Handling | Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.3% |
| Cust Service Claim Handling; Unfair Discrim-Clms Handling | Additional Payment Expected; Contract Language/Legal Issue; | 1 | 0.3% |
| Other | Contract Language/Legal Issue | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 1 | 0.3% |
| Post-Claim Underwriting | Question of Fact; Contract Language/Legal Issue | 1 | 0.3% |
| Agent Handling | Information Furnished; Question of Fact | 1 | 0.3% |
| Refusal to Insure | Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Question of Fact; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.3% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Payment Expected | 1 | 0.3% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 1 | 0.3% |
homeowners Complaints by State
| State | Complaints |
|---|---|
| Texas | 336 |
| Connecticut | 56 |
Recent homeowners Complaints Against TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE
- homeowners Complaint #CT-7084840-2664a91d — Connecticut (2026-04-20)
- homeowners Complaint #TX-453384-10de9850 — Texas (2026-04-13)
- homeowners Complaint #CT-7084147-522f003e — Connecticut (2026-03-26)
- homeowners Complaint #TX-449940-dd5b8fc3 — Texas (2026-03-11)
- homeowners Complaint #CT-7083613-3251e0b8 — Connecticut (2026-03-09)
- homeowners Complaint #TX-451315-ecb719d9 — Texas (2026-02-20)
- homeowners Complaint #TX-447187-c826ad70 — Texas (2026-02-10)
- homeowners Complaint #CT-7082414-5719392a — Connecticut (2026-02-03)
- homeowners Complaint #TX-443690-ae8736e5 — Texas (2026-01-05)
- homeowners Complaint #TX-442785-dd5b8fc3 — Texas (2025-12-18)
Frequently Asked Questions
How many homeowners complaints does TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE have?
TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE has 392 homeowners insurance complaints on file, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE?
The most common homeowners complaint issues for TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE are: Delayed payment (131), Claim denial (84), Premium or billing dispute (45), Unfair settlement (15), Policy cancellation (14).
Which states have the most homeowners complaints against TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE?
The states with the most homeowners complaints against TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE are: Texas (336), Connecticut (56).
homeowners Complaints by State
- homeowners Complaints in California
- homeowners Complaints in Texas
- homeowners Complaints in New York
- homeowners Complaints in Florida
- homeowners Complaints in Illinois
- homeowners Complaints in Pennsylvania
- homeowners Complaints in Ohio
- homeowners Complaints in Georgia
- homeowners Complaints in North Carolina
- homeowners Complaints in New Jersey
TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints by State
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in California
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in Texas
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in New York
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in Florida
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in Illinois
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in Pennsylvania
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in Ohio
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in Georgia
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in North Carolina
- TRAVELERS HOME AND MARINE INSURANCE COMPANY, THE Complaints in New Jersey