TRAVELERS INDEMNITY COMPANY, THE — homeowners Complaints in Texas

Detailed analysis of 51 homeowners insurance complaints filed against TRAVELERS INDEMNITY COMPANY, THE by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 51
Total homeowners Complaints (All States): 54
Texas Share: 94.4%
NAIC Complaint Ratio: 0.94
AI Risk Score: 54/100

Analysis: TRAVELERS INDEMNITY COMPANY, THE homeowners in Texas

TRAVELERS INDEMNITY COMPANY, THE has accumulated 51 homeowners insurance complaints from consumers in Texas. Across all states, TRAVELERS INDEMNITY COMPANY, THE has 54 total homeowners complaints, making Texas responsible for 94.4% of the volume.

The most frequent complaint sub-type is Delayed payment with 22 complaints. Other common issues include Claim denial (10), Premium or billing dispute (5), Cust Service Claim Handling | Claim Settled; Additional Monies Received (1).

The most active year was 2026 with 5 complaints filed.

Consumers in Texas who have homeowners disputes with TRAVELERS INDEMNITY COMPANY, THE can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	22	43.1%
Claim denial	10	19.6%
Premium or billing dispute	5	9.8%
Cust Service Claim Handling \| Claim Settled; Additional Monies Received	1	2.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	2.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Fu	1	2.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Corrective Action Taken	1	2.0%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	2.0%
Cust Service Claim Handling; Liability Dispute \| Corrective Action Taken; Information Furnished	1	2.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Claim S	1	2.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Claim Settled	1	2.0%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	2.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	2.0%
Other \| Information Furnished	1	2.0%
Claimant Fraud; Cust Service Claim Handling \| Information Furnished; Question of Fact	1	2.0%
Policy cancellation	1	2.0%
Agent Handling; Misrepresentation \| No Jurisdiction; Information Furnished	1	2.0%

Complaints by Year

2026: 5 complaints
2025: 4 complaints
2024: 6 complaints
2023: 1 complaints
2022: 4 complaints
2021: 2 complaints
2020: 3 complaints
2019: 3 complaints
2018: 7 complaints
2017: 2 complaints
2016: 2 complaints
2015: 2 complaints
2014: 4 complaints
2013: 4 complaints
2012: 2 complaints

Recent homeowners Complaints Against TRAVELERS INDEMNITY COMPANY, THE in Texas

homeowners Complaint #TX-448870-42733c10 (2026-02-27) — Cust Service Claim Handling | Claim Settled; Additional Monies Received
homeowners Complaint #TX-446852-c21a7540 (2026-02-06) — Delayed payment
homeowners Complaint #TX-444658-8d925814 (2026-01-13) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld
homeowners Complaint #TX-444067-353a7994 (2026-01-07) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact; Information Fu
homeowners Complaint #TX-443920-353a7994 (2026-01-06) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken
homeowners Complaint #TX-434702-c21a7540 (2025-09-17) — Delayed payment
homeowners Complaint #TX-421547-c21a7540 (2025-04-21) — Delayed payment
homeowners Complaint #TX-420594-c21a7540 (2025-04-09) — Delayed payment
homeowners Complaint #TX-415734-8d925814 (2025-02-10) — Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld
homeowners Complaint #TX-410897-f7012337 (2024-12-05) — Cust Service Claim Handling; Liability Dispute | Corrective Action Taken; Information Furnished

Frequently Asked Questions

How many homeowners complaints does TRAVELERS INDEMNITY COMPANY, THE have in Texas?

TRAVELERS INDEMNITY COMPANY, THE has 51 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with TRAVELERS INDEMNITY COMPANY, THE in Texas?

The most common issues are: Delayed payment (22), Claim denial (10), Premium or billing dispute (5), Cust Service Claim Handling | Claim Settled; Additional Monies Received (1), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld (1).

How does TRAVELERS INDEMNITY COMPANY, THE's homeowners record in Texas compare to other states?

TRAVELERS INDEMNITY COMPANY, THE has 51 homeowners complaints in Texas out of 54 total homeowners complaints nationwide. That is 94.4% of their homeowners volume.

Where can I file a homeowners complaint against TRAVELERS INDEMNITY COMPANY, THE in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.