TRAVELERS INDEMNITY COMPANY, THE — workers-compensation Complaints in Texas

Detailed analysis of 40 workers-compensation insurance complaints filed against TRAVELERS INDEMNITY COMPANY, THE by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

workers-compensation Complaints in Texas: 40
Total workers-compensation Complaints (All States): 40
Texas Share: 100.0%
NAIC Complaint Ratio: 0.94
AI Risk Score: 54/100

Analysis: TRAVELERS INDEMNITY COMPANY, THE workers-compensation in Texas

TRAVELERS INDEMNITY COMPANY, THE has accumulated 40 workers-compensation insurance complaints from consumers in Texas. Across all states, TRAVELERS INDEMNITY COMPANY, THE has 40 total workers-compensation complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 8 complaints. Other common issues include Claim denial (7), Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received (4), Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Failure to Timely Respond (2).

The most active year was 2023 with 1 complaint filed.

Consumers in Texas who have workers-compensation disputes with TRAVELERS INDEMNITY COMPANY, THE can file a complaint with the Texas Department of Insurance.

workers-compensation Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	8	20.0%
Claim denial	7	17.5%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Information Furnished; Additional Monies Received	4	10.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Failure to Timely Respond	2	5.0%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received; Information Furnished	2	5.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	2.5%
Access to Care \| Information Furnished	1	2.5%
Den/N-Pymt MD Nec Trmt N-Emrg \| Contract Language/Legal Issue; Information Furnished	1	2.5%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	2.5%
Cust Service Claim Handling \| Contract Language/Legal Issue	1	2.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	2.5%
DWC Quality Of Care \| Contract Language/Legal Issue	1	2.5%
DWC Indemnity Benefit Delivery \| Company Position Upheld; Contract Language/Legal Issue	1	2.5%
Unsatisfactory Settle/Offer \| Failure to Timely Respond; Additional Monies Received; Claim Settled	1	2.5%
Unsatisfactory Settle/Offer \| Information Furnished; Corrective Action Taken; Additional Monies Received	1	2.5%
Unsatisfactory Settle/Offer \| Claim Settled; Failure to Timely Respond; Additional Monies Received	1	2.5%
Unsatisfactory Settle/Offer \| Additional Monies Received; Failure to Timely Respond; Claim Settled	1	2.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	2.5%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Contract Language/Legal Issue	1	2.5%
Unsatisfactory Settle/Offer \| Record Only	1	2.5%
Unsatisfactory Settle/Offer \| Failure to Timely Respond; Claim Settled; Additional Monies Received	1	2.5%
DWC Medical Benefit Delivery \| Failure to Timely Respond; Additional Monies Received; Claim Settled	1	2.5%

Complaints by Year

2023: 1 complaints
2022: 1 complaints
2021: 2 complaints
2019: 1 complaints
2018: 3 complaints
2017: 1 complaints
2016: 4 complaints
2015: 3 complaints
2014: 23 complaints
2013: 1 complaints

Recent workers-compensation Complaints Against TRAVELERS INDEMNITY COMPANY, THE in Texas

workers-compensation Complaint #TX-365620-8d925814 (2023-06-21) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue
workers-compensation Complaint #TX-338170-f941517b (2022-05-25) — Access to Care | Information Furnished
workers-compensation Complaint #TX-319870-ed0bc119 (2021-08-20) — Claim denial
workers-compensation Complaint #TX-319935-00ed3d94 (2021-08-12) — Den/N-Pymt MD Nec Trmt N-Emrg | Contract Language/Legal Issue; Information Furnished
workers-compensation Complaint #TX-279364-8d925814 (2019-12-02) — Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld
workers-compensation Complaint #TX-244258-246f3a5a (2018-11-26) — Claim denial
workers-compensation Complaint #TX-225271-3f5b963e (2018-07-25) — Delayed payment
workers-compensation Complaint #TX-206783-42733c10 (2018-03-02) — Cust Service Claim Handling | Contract Language/Legal Issue
workers-compensation Complaint #TX-193063-246f3a5a (2017-11-03) — Claim denial
workers-compensation Complaint #TX-150068-8d925814 (2016-09-29) — Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue

Frequently Asked Questions

How many workers-compensation complaints does TRAVELERS INDEMNITY COMPANY, THE have in Texas?

TRAVELERS INDEMNITY COMPANY, THE has 40 workers-compensation insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common workers-compensation complaint issues with TRAVELERS INDEMNITY COMPANY, THE in Texas?

The most common issues are: Delayed payment (8), Claim denial (7), Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received (4), Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Failure to Timely Respond (2), Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Information Furnished (2).

How does TRAVELERS INDEMNITY COMPANY, THE's workers-compensation record in Texas compare to other states?

TRAVELERS INDEMNITY COMPANY, THE has 40 workers-compensation complaints in Texas out of 40 total workers-compensation complaints nationwide. That is 100.0% of their workers-compensation volume.

Where can I file a workers-compensation complaint against TRAVELERS INDEMNITY COMPANY, THE in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.