TRAVELERS PERSONAL INSURANCE COMPANY — renters Complaints in Texas

Detailed analysis of 26 renters insurance complaints filed against TRAVELERS PERSONAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

renters Complaints in Texas: 26
Total renters Complaints (All States): 34
Texas Share: 76.5%
NAIC Complaint Ratio: 0.14
AI Risk Score: 43/100

Analysis: TRAVELERS PERSONAL INSURANCE COMPANY renters in Texas

TRAVELERS PERSONAL INSURANCE COMPANY has accumulated 26 renters insurance complaints from consumers in Texas. Across all states, TRAVELERS PERSONAL INSURANCE COMPANY has 34 total renters complaints, making Texas responsible for 76.5% of the volume.

The most frequent complaint sub-type is Delayed payment with 12 complaints. Other common issues include Claim denial (5), Policy cancellation (3), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue (2).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have renters disputes with TRAVELERS PERSONAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

renters Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	12	46.2%
Claim denial	5	19.2%
Policy cancellation	3	11.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	2	7.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company	1	3.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Lang	1	3.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	3.8%
Unsatisfactory Settle/Offer \| Question of Fact	1	3.8%

Complaints by Year

2026: 1 complaints
2025: 2 complaints
2024: 10 complaints
2023: 6 complaints
2022: 3 complaints
2020: 2 complaints
2019: 2 complaints

Recent renters Complaints Against TRAVELERS PERSONAL INSURANCE COMPANY in Texas

renters Complaint #TX-452841-86684a85 (2026-04-07) — Claim denial
renters Complaint #TX-441550-de7cca6b (2025-10-07) — Policy cancellation
renters Complaint #TX-413529-3a91dc7a (2025-01-14) — Policy cancellation
renters Complaint #TX-408668-d4239263 (2024-11-04) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company
renters Complaint #TX-417706-104594e9 (2024-10-25) — Delayed payment
renters Complaint #TX-405086-188e4317 (2024-09-25) — Claim denial
renters Complaint #TX-403217-7c7d8af9 (2024-09-10) — Delayed payment
renters Complaint #TX-394953-d4239263 (2024-06-10) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Lang
renters Complaint #TX-392894-3fdcae50 (2024-05-13) — Delayed payment
renters Complaint #TX-392616-6b18a124 (2024-05-09) — Delayed payment

Frequently Asked Questions

How many renters complaints does TRAVELERS PERSONAL INSURANCE COMPANY have in Texas?

TRAVELERS PERSONAL INSURANCE COMPANY has 26 renters insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common renters complaint issues with TRAVELERS PERSONAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (12), Claim denial (5), Policy cancellation (3), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company (1).

How does TRAVELERS PERSONAL INSURANCE COMPANY's renters record in Texas compare to other states?

TRAVELERS PERSONAL INSURANCE COMPANY has 26 renters complaints in Texas out of 34 total renters complaints nationwide. That is 76.5% of their renters volume.

Where can I file a renters complaint against TRAVELERS PERSONAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.