UNITED FIRE & CASUALTY COMPANY — homeowners Complaints in Texas

Detailed analysis of 31 homeowners insurance complaints filed against UNITED FIRE & CASUALTY COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 31
Total homeowners Complaints (All States): 31
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 18/100

Analysis: UNITED FIRE & CASUALTY COMPANY homeowners in Texas

UNITED FIRE & CASUALTY COMPANY has accumulated 31 homeowners insurance complaints from consumers in Texas. Across all states, UNITED FIRE & CASUALTY COMPANY has 31 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 18 complaints. Other common issues include Claim denial (7), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Re (1), Unsatisfactory Settle/Offer | Information Furnished (1).

The most active year was 2026 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with UNITED FIRE & CASUALTY COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	18	58.1%
Claim denial	7	22.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Monies Re	1	3.2%
Unsatisfactory Settle/Offer \| Information Furnished	1	3.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	3.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	3.2%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	3.2%
Policy cancellation	1	3.2%

Complaints by Year

2026: 1 complaints
2025: 5 complaints
2024: 1 complaints
2023: 1 complaints
2020: 1 complaints
2017: 3 complaints
2016: 8 complaints
2015: 5 complaints
2014: 3 complaints
2013: 2 complaints
2012: 1 complaints

Recent homeowners Complaints Against UNITED FIRE & CASUALTY COMPANY in Texas

homeowners Complaint #TX-449442-58c6467d (2026-03-06) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Re
homeowners Complaint #TX-439659-affabce1 (2025-11-13) — Delayed payment
homeowners Complaint #TX-434673-affabce1 (2025-09-16) — Delayed payment
homeowners Complaint #TX-428733-489798be (2025-07-14) — Delayed payment
homeowners Complaint #TX-428705-affabce1 (2025-07-14) — Delayed payment
homeowners Complaint #TX-428691-489798be (2025-07-14) — Delayed payment
homeowners Complaint #TX-392493-b38b7e2e (2024-05-08) — Unsatisfactory Settle/Offer | Information Furnished
homeowners Complaint #TX-362868-48f784fc (2023-05-16) — Delayed payment
homeowners Complaint #TX-304090-affabce1 (2020-12-28) — Delayed payment
homeowners Complaint #TX-190765-a40e6c63 (2017-10-05) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does UNITED FIRE & CASUALTY COMPANY have in Texas?

UNITED FIRE & CASUALTY COMPANY has 31 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with UNITED FIRE & CASUALTY COMPANY in Texas?

The most common issues are: Delayed payment (18), Claim denial (7), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Additional Monies Re (1), Unsatisfactory Settle/Offer | Information Furnished (1), Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact (1).

How does UNITED FIRE & CASUALTY COMPANY's homeowners record in Texas compare to other states?

UNITED FIRE & CASUALTY COMPANY has 31 homeowners complaints in Texas out of 31 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against UNITED FIRE & CASUALTY COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.