UNITED PROPERTY & CASUALTY INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 308 homeowners insurance complaints filed against UNITED PROPERTY & CASUALTY INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 308
Total homeowners Complaints (All States): 312
Texas Share: 98.7%
AI Risk Score: 55/100

Analysis: UNITED PROPERTY & CASUALTY INSURANCE COMPANY homeowners in Texas

UNITED PROPERTY & CASUALTY INSURANCE COMPANY has accumulated 308 homeowners insurance complaints from consumers in Texas. Across all states, UNITED PROPERTY & CASUALTY INSURANCE COMPANY has 312 total homeowners complaints, making Texas responsible for 98.7% of the volume.

The most frequent complaint sub-type is Delayed payment with 176 complaints. Other common issues include Claim denial (50), Premium or billing dispute (25), Policy cancellation (15).

The most active year was 2024 with 3 complaints filed.

Consumers in Texas who have homeowners disputes with UNITED PROPERTY & CASUALTY INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	176	57.1%
Claim denial	50	16.2%
Premium or billing dispute	25	8.1%
Policy cancellation	15	4.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	4	1.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	3	1.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	2	0.6%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	2	0.6%
Unsatisfactory Settle/Offer \| Information Furnished	2	0.6%
Unsatisfactory Settle/Offer \| Question of Fact	2	0.6%
Not Within TDI Jurisdiction \| No Jurisdiction	2	0.6%
Notice Requirements \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	0.3%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Position Upheld	1	0.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Quest	1	0.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Question of Fact	1	0.3%
Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Additional Payment Expected	1	0.3%
Unsatisfactory Settle/Offer \| Failure to Timely Respond; Contract Language/Legal Issue	1	0.3%
Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Contract Language/Legal Issue	1	0.3%
Unsatisfactory Settle/Offer \| Claim Settled	1	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected	1	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Contract Language/	1	0.3%
Cust Service Claim Handling \| Additional Monies Received; Company Position Upheld	1	0.3%
Assignment of Benefits; Cust Service Claim Handling \| Contract Language/Legal Issue	1	0.3%
Misrepresentation \| Information Furnished	1	0.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected	1	0.3%
Coverage dispute	1	0.3%
Unsatisfactory Settle/Offer \| Additional Monies Received	1	0.3%
Cust Service Claim Handling; Post-Claim Underwriting \| Corrective Action Taken; Referred for Disciplinary Actn	1	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected	1	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	0.3%
Agent Handling	1	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue	1	0.3%
Unsatisfactory Settle/Offer \| Question of Fact; Failure to Timely Respond; Additional Payment Expected	1	0.3%

Complaints by Year

2024: 3 complaints
2023: 33 complaints
2022: 50 complaints
2021: 67 complaints
2020: 38 complaints
2019: 18 complaints
2018: 45 complaints
2017: 36 complaints
2016: 12 complaints
2015: 5 complaints
2014: 1 complaints

Recent homeowners Complaints Against UNITED PROPERTY & CASUALTY INSURANCE COMPANY in Texas

homeowners Complaint #TX-403926-875c91a8 (2024-09-16) — Delayed payment
homeowners Complaint #TX-400118-875c91a8 (2024-08-08) — Delayed payment
homeowners Complaint #TX-382060-875c91a8 (2024-01-05) — Delayed payment
homeowners Complaint #TX-364677-3c693019 (2023-06-08) — Premium or billing dispute
homeowners Complaint #TX-364299-3c693019 (2023-06-05) — Premium or billing dispute
homeowners Complaint #TX-363915-3c693019 (2023-05-30) — Premium or billing dispute
homeowners Complaint #TX-363309-3c693019 (2023-05-22) — Premium or billing dispute
homeowners Complaint #TX-360176-46b16d72 (2023-04-11) — Delayed payment
homeowners Complaint #TX-359981-5a5dd1a6 (2023-04-10) — Policy cancellation
homeowners Complaint #TX-359693-46b16d72 (2023-04-05) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does UNITED PROPERTY & CASUALTY INSURANCE COMPANY have in Texas?

UNITED PROPERTY & CASUALTY INSURANCE COMPANY has 308 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with UNITED PROPERTY & CASUALTY INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (176), Claim denial (50), Premium or billing dispute (25), Policy cancellation (15), Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact (4).

How does UNITED PROPERTY & CASUALTY INSURANCE COMPANY's homeowners record in Texas compare to other states?

UNITED PROPERTY & CASUALTY INSURANCE COMPANY has 308 homeowners complaints in Texas out of 312 total homeowners complaints nationwide. That is 98.7% of their homeowners volume.

Where can I file a homeowners complaint against UNITED PROPERTY & CASUALTY INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.