UNITED SERVICES AUTOMOBILE ASSOCIATION — auto Insurance Complaints
Analysis of 107 auto insurance complaints filed against UNITED SERVICES AUTOMOBILE ASSOCIATION, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints: 107
- Total Complaints (All Types): 2,039
- auto Share: 5.2%
- NAIC Complaint Ratio: 0.23
- AI Risk Score: 49/100
auto Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Unfair settlement | 32 | 29.9% |
| Delayed payment | 15 | 14.0% |
| Claim denial | 12 | 11.2% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 6 | 5.6% |
| Adjuster Handling | Claim Handling | 5 | 4.7% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 4 | 3.7% |
| Labor Rate | Claim Handling | 4 | 3.7% |
| Premium or billing dispute | 3 | 2.8% |
| Claim Procedure | Claim Handling | 2 | 1.9% |
| Actual Cash Value Dispute | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 2 | 1.9% |
| Actual Cash Value Dispute | Claim Handling | 2 | 1.9% |
| Diminished Value | Claim Handling | Company Position Substantiated | 2 | 1.9% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.9% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact | 1 | 0.9% |
| Policy cancellation | 1 | 0.9% |
| Loss of Use | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.9% |
| Labor Rate | Claim Handling | Claim Settled | 1 | 0.9% |
| Adjuster Handling | Claim Handling | No Jurisdiction | 1 | 0.9% |
| Credit Report | Underwriting | Company Position Substantiated | 1 | 0.9% |
| Claim Handling Other | Claim Handling | Claim Settled | 1 | 0.9% |
| Labor Rate | Claim Handling | Company Position Substantiated | 1 | 0.9% |
| Endorsement/Rider | Underwriting | 1 | 0.9% |
| Adjuster Handling | Claim Handling | Claim Settled | 1 | 0.9% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.9% |
| Policy Information | PolicyHolder Service | Referred to Another State’s Dept of Insurance | 1 | 0.9% |
| Loss of Use | Claim Handling | 1 | 0.9% |
| Unlicensed Adjuster/Appraiser | Claim Handling | 1 | 0.9% |
| Coverage dispute | 1 | 0.9% |
| Steering | Claim Handling | Company Position Substantiated | 1 | 0.9% |
| Actual Cash Value Dispute | Claim Handling | Company Position Substantiated | 1 | 0.9% |
auto Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 105 |
| Texas | 2 |
Recent auto Complaints Against UNITED SERVICES AUTOMOBILE ASSOCIATION
- auto Complaint #CT-7085206-394999f1 — Connecticut (2026-04-30)
- auto Complaint #CT-7084806-40633177 — Connecticut (2026-04-18)
- auto Complaint #CT-7084690-331c3d4e — Connecticut (2026-04-15)
- auto Complaint #CT-7084415-6f68f957 — Connecticut (2026-04-06)
- auto Complaint #CT-7084351-138e6aaa — Connecticut (2026-04-02)
- auto Complaint #CT-7084144-f4d19183 — Connecticut (2026-03-26)
- auto Complaint #CT-7083618-cec511cc — Connecticut (2026-03-10)
- auto Complaint #CT-7083590-fbe46e27 — Connecticut (2026-03-09)
- auto Complaint #CT-7083294-c0d10484 — Connecticut (2026-03-01)
- auto Complaint #CT-7083137-389174a5 — Connecticut (2026-02-25)
Frequently Asked Questions
How many auto complaints does UNITED SERVICES AUTOMOBILE ASSOCIATION have?
UNITED SERVICES AUTOMOBILE ASSOCIATION has 107 auto insurance complaints on file, according to NAIC and state DOI data.
What are the most common auto complaint issues with UNITED SERVICES AUTOMOBILE ASSOCIATION?
The most common auto complaint issues for UNITED SERVICES AUTOMOBILE ASSOCIATION are: Unfair settlement (32), Delayed payment (15), Claim denial (12), Adjuster Handling | Claim Handling | Company Position Substantiated (6), Adjuster Handling | Claim Handling (5).
Which states have the most auto complaints against UNITED SERVICES AUTOMOBILE ASSOCIATION?
The states with the most auto complaints against UNITED SERVICES AUTOMOBILE ASSOCIATION are: Connecticut (105), Texas (2).
auto Complaints by State
UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints by State
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in California
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in Texas
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in New York
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in Florida
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in Illinois
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in Pennsylvania
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in Ohio
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in Georgia
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in North Carolina
- UNITED SERVICES AUTOMOBILE ASSOCIATION Complaints in New Jersey