UNITED SERVICES AUTOMOBILE ASSOCIATION — renters Complaints in Texas

Detailed analysis of 35 renters insurance complaints filed against UNITED SERVICES AUTOMOBILE ASSOCIATION by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

renters Complaints in Texas: 35
Total renters Complaints (All States): 38
Texas Share: 92.1%
NAIC Complaint Ratio: 0.23
AI Risk Score: 49/100

Analysis: UNITED SERVICES AUTOMOBILE ASSOCIATION renters in Texas

UNITED SERVICES AUTOMOBILE ASSOCIATION has accumulated 35 renters insurance complaints from consumers in Texas. Across all states, UNITED SERVICES AUTOMOBILE ASSOCIATION has 38 total renters complaints, making Texas responsible for 92.1% of the volume.

The most frequent complaint sub-type is Delayed payment with 14 complaints. Other common issues include Claim denial (10), Policy cancellation (1), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph (1).

The most active year was 2026 with 3 complaints filed.

Consumers in Texas who have renters disputes with UNITED SERVICES AUTOMOBILE ASSOCIATION can file a complaint with the Texas Department of Insurance.

renters Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	14	40.0%
Claim denial	10	28.6%
Policy cancellation	1	2.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Uph	1	2.9%
Cust Service Claim Handling \| Contract Language/Legal Issue; Question of Fact	1	2.9%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Question of Fact	1	2.9%
Premium or billing dispute	1	2.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	2.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Information Furnis	1	2.9%
Cust Service Claim Handling \| Information Furnished; Complainant Retained Attorney	1	2.9%
Other \| No Jurisdiction	1	2.9%
Not Within TDI Jurisdiction \| No Jurisdiction	1	2.9%
Agent Handling \| Information Furnished	1	2.9%

Complaints by Year

2026: 3 complaints
2025: 7 complaints
2024: 2 complaints
2023: 4 complaints
2021: 2 complaints
2019: 5 complaints
2018: 2 complaints
2017: 1 complaints
2016: 2 complaints
2015: 1 complaints
2014: 2 complaints
2013: 2 complaints
2012: 2 complaints

Recent renters Complaints Against UNITED SERVICES AUTOMOBILE ASSOCIATION in Texas

renters Complaint #TX-446764-73fc6dee (2026-02-05) — Claim denial
renters Complaint #TX-445588-4a761095 (2026-01-23) — Policy cancellation
renters Complaint #TX-444262-06681b2d (2026-01-09) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph
renters Complaint #TX-440753-a968fa24 (2025-11-25) — Delayed payment
renters Complaint #TX-438896-023d4da6 (2025-11-04) — Delayed payment
renters Complaint #TX-438695-7e80332f (2025-11-03) — Claim denial
renters Complaint #TX-431746-73fc6dee (2025-08-14) — Claim denial
renters Complaint #TX-426313-5e8dafd7 (2025-06-16) — Delayed payment
renters Complaint #TX-422478-023d4da6 (2025-04-30) — Delayed payment
renters Complaint #TX-414789-a968fa24 (2025-01-29) — Delayed payment

Frequently Asked Questions

How many renters complaints does UNITED SERVICES AUTOMOBILE ASSOCIATION have in Texas?

UNITED SERVICES AUTOMOBILE ASSOCIATION has 35 renters insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common renters complaint issues with UNITED SERVICES AUTOMOBILE ASSOCIATION in Texas?

The most common issues are: Delayed payment (14), Claim denial (10), Policy cancellation (1), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Company Position Uph (1), Cust Service Claim Handling | Contract Language/Legal Issue; Question of Fact (1).

How does UNITED SERVICES AUTOMOBILE ASSOCIATION's renters record in Texas compare to other states?

UNITED SERVICES AUTOMOBILE ASSOCIATION has 35 renters complaints in Texas out of 38 total renters complaints nationwide. That is 92.1% of their renters volume.

Where can I file a renters complaint against UNITED SERVICES AUTOMOBILE ASSOCIATION in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.