UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. — health Complaints in Texas

Detailed analysis of 622 health insurance complaints filed against UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 622
Total health Complaints (All States): 622
Texas Share: 100.0%
NAIC Complaint Ratio: 0
AI Risk Score: 34/100

Analysis: UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. health in Texas

UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. has accumulated 622 health insurance complaints from consumers in Texas. Across all states, UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. has 622 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 279 complaints. Other common issues include Delayed payment (213), Unsatisfactory Settle/Offer | No Jurisdiction (47), Premium or billing dispute (9).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have health disputes with UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	279	44.9%
Delayed payment	213	34.2%
Unsatisfactory Settle/Offer \| No Jurisdiction	47	7.6%
Premium or billing dispute	9	1.4%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| No Jurisdiction	6	1.0%
Coverage dispute	5	0.8%
Recoupment Of Claims Payment \| No Jurisdiction	4	0.6%
Unsatisfactory Settle/Offer \| Information Furnished; No Jurisdiction	3	0.5%
Access to Care \| No Jurisdiction	3	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| No Jurisdiction	2	0.3%
Provider or network dispute	2	0.3%
Unsatisfactory Settle/Offer \| No Jurisdiction; Information Furnished	2	0.3%
Claims Reimb/Bal Bill Problems \| No Jurisdiction	2	0.3%
SB418 Rule Violation; Unsatisfactory Settle/Offer \| No Jurisdiction	2	0.3%
Unsatisfactory Settle/Offer \| Claim Settled	2	0.3%
Misrepresentation \| Information Furnished	2	0.3%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Corrective Action Taken	1	0.2%
Cust Service Claim Handling; Maximum Out of Pocket; Unsatisfactory Settle/Offer \| Information Furnished	1	0.2%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Essential Health Benefit; Unsatisfactory Settle/Offer \| Information Furnished; No Jurisdict	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Referred To; No Jurisdiction	1	0.2%
Unsatisfactory Settle/Offer \| Referred To; Record Only; Information Furnished	1	0.2%
Misrepresentation; Unsatisfactory Settle/Offer \| Question of Fact; No Jurisdiction; Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| No Jurisdiction; Referred To	1	0.2%
Other; Summary of Benefits \| No Jurisdiction; Information Furnished	1	0.2%
Claims Reimb/Bal Bill Problems \| Information Furnished; No Jurisdiction	1	0.2%
Misrepresentation \| Information Furnished; No Jurisdiction	1	0.2%
Misleading sales	1	0.2%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer \| No Jurisdiction; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Overcharges \| No Jurisdiction	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction	1	0.2%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction; Contract Language/Lega	1	0.2%
Recoupment Of Claims Payment; Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction	1	0.2%
Access to Care; Continuity of Treatment; Out Of Ntwk Referral; Unsatisfactory Settle/Offer \| No Jurisdiction	1	0.2%
Unsatisfactory Settle/Offer \| No Enforcement Case Opened	1	0.2%
Other \| No Jurisdiction; Information Furnished	1	0.2%
Not Within TDI Jurisdiction \| No Jurisdiction	1	0.2%
Cust Service Claim Handling \| No Jurisdiction	1	0.2%
Not Within TDI Jurisdiction	1	0.2%
Access to Care; Continuity of Treatment; Enrllmt/Canc/Rnwl Of Enrollee \| No Jurisdiction	1	0.2%
Policy cancellation	1	0.2%
Claims Reimb/Bal Bill Problems \| No Jurisdiction; Information Furnished	1	0.2%
Cust Service Claim Handling; Recoupment Of Claims Payment \| No Jurisdiction	1	0.2%
Not Within TDI Jurisdiction; Other \| No Jurisdiction	1	0.2%
Unsatisfactory Settle/Offer	1	0.2%
Continuity Of Treatment; Out Of Ntwk Referral \| No Jurisdiction	1	0.2%
Access to Care; Continuity of Treatment \| No Jurisdiction	1	0.2%
Other \| Other	1	0.2%
Den/N-Pymt MD Nec DME/Supplies \| No Jurisdiction	1	0.2%
Other \| Insufficient Information	1	0.2%
SB418 Rule Violation; Timely Filing Deficiency \| No Jurisdiction	1	0.2%
Prompt Pay; SB418 Rule Violation; Unsatisfactory Settle/Offer \| Information Furnished; Claim Not Clean	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	0.2%
Misrepresentation \| No Jurisdiction	1	0.2%

Complaints by Year

2026: 2 complaints
2025: 3 complaints
2024: 2 complaints
2023: 2 complaints
2022: 2 complaints
2021: 14 complaints
2020: 10 complaints
2019: 15 complaints
2018: 11 complaints
2017: 64 complaints
2016: 153 complaints
2015: 174 complaints
2014: 114 complaints
2013: 43 complaints
2012: 13 complaints

Recent health Complaints Against UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. in Texas

health Complaint #TX-448706-efdf098a (2026-02-26) — Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken
health Complaint #TX-444185-ab007e8d (2026-01-08) — Claim denial
health Complaint #TX-442043-f56ba106 (2025-12-10) — Delayed payment
health Complaint #TX-440145-75f9da3a (2025-11-18) — Claim denial
health Complaint #TX-433148-187c525d (2025-08-28) — Cust Service Claim Handling; Maximum Out of Pocket; Unsatisfactory Settle/Offer | Information Furnished
health Complaint #TX-411750-7d7f8048 (2024-12-16) — Cust Service Claim Handling | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-411052-f963776e (2024-12-06) — Delayed payment
health Complaint #TX-371874-35231675 (2023-09-05) — Claim denial
health Complaint #TX-370838-d7dab17d (2023-08-23) — Claim denial
health Complaint #TX-338411-d7dab17d (2022-05-31) — Claim denial

Frequently Asked Questions

How many health complaints does UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. have in Texas?

UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. has 622 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. in Texas?

The most common issues are: Claim denial (279), Delayed payment (213), Unsatisfactory Settle/Offer | No Jurisdiction (47), Premium or billing dispute (9), Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | No Jurisdiction (6).

How does UNITEDHEALTHCARE BENEFITS OF TEXAS, INC.'s health record in Texas compare to other states?

UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. has 622 health complaints in Texas out of 622 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against UNITEDHEALTHCARE BENEFITS OF TEXAS, INC. in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.