UNITEDHEALTHCARE INSURANCE COMPANY — health Complaints in Connecticut
Detailed analysis of 540 health insurance complaints filed against UNITEDHEALTHCARE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.
Key Statistics
- health Complaints in Connecticut: 540
- Total health Complaints (All States): 19,369
- Connecticut Share: 2.8%
- NAIC Complaint Ratio: 6.63
- AI Risk Score: 88/100
Analysis: UNITEDHEALTHCARE INSURANCE COMPANY health in Connecticut
UNITEDHEALTHCARE INSURANCE COMPANY has accumulated 540 health insurance complaints from consumers in Connecticut. Across all states, UNITEDHEALTHCARE INSURANCE COMPANY has 19,369 total health complaints, making Connecticut responsible for 2.8% of the volume.
The most frequent complaint sub-type is Claim denial with 195 complaints. Other common issues include Delayed payment (54), Provider or network dispute (41), Claim Procedure | Claim Handling (37).
The most active year was 2026 with 30 complaints filed.
Consumers in Connecticut who have health disputes with UNITEDHEALTHCARE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.
health Complaint Issues in Connecticut
| Issue Type | Complaints | % |
|---|---|---|
| Claim denial | 195 | 36.1% |
| Delayed payment | 54 | 10.0% |
| Provider or network dispute | 41 | 7.6% |
| Claim Procedure | Claim Handling | 37 | 6.9% |
| Unfair settlement | 32 | 5.9% |
| Premium or billing dispute | 30 | 5.6% |
| Coverage dispute | 21 | 3.9% |
| External Review | Claim Handling | 18 | 3.3% |
| CPT Code Issue | Claim Handling | 13 | 2.4% |
| Misleading sales | 13 | 2.4% |
| Other | 8 | 1.5% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Substantiated | 7 | 1.3% |
| Recoupment | Claim Handling | 6 | 1.1% |
| Claim Handling Other | Claim Handling | Claim Settled | 6 | 1.1% |
| Notice Requirements | PolicyHolder Service | 3 | 0.6% |
| Policy cancellation | 3 | 0.6% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 3 | 0.6% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned | 3 | 0.6% |
| Policy Service | PolicyHolder Service | 2 | 0.4% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | 2 | 0.4% |
| Recoupment | Claim Handling | Claim Settled | 2 | 0.4% |
| Authorization Dispute | Claim Handling | 2 | 0.4% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 2 | 0.4% |
| Usual & Customary Fees | Claim Handling | 2 | 0.4% |
| Policy Service | PolicyHolder Service | No Jurisdiction | 2 | 0.4% |
| Claim Handling Other | Claim Handling | 1 | 0.2% |
| Refusal to Insure | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Policy Service | PolicyHolder Service | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Preventive Care | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Coordination of Benefits | Claim Handling | 1 | 0.2% |
| Authorization Dispute | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Inadequate Reimbursement/Rates | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Preexisting Condition | Claim Handling | 1 | 0.2% |
| Payment Not Credited | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Coordination of Benefits | Claim Handling | No Jurisdiction | 1 | 0.2% |
| Usual, Customary, Reasonable (UCR) Charges | Claim Handling | 1 | 0.2% |
| Continuity of Care | PolicyHolder Service | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Authorization Dispute | Claim Handling | Claim Settled | 1 | 0.2% |
| Recoupment | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Coordination of Benefit | Claim Handling | Claim Settled | 1 | 0.2% |
| Policy Service | PolicyHolder Service | Company Position Overturned | 1 | 0.2% |
| CPT Code Issue | Claim Handling | Claim Settled | 1 | 0.2% |
| Mandated Benefit | Claim Handling | 1 | 0.2% |
| Prompt Pay | Claim Handling | 1 | 0.2% |
| Preventive Care | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Claim Recoding/Bundling | Claim Handling | No Jurisdiction | 1 | 0.2% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Claim Settled | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | Claim Settled | 1 | 0.2% |
| Claim Recoding/Bundling | Claim Handling | 1 | 0.2% |
| UR Procedure | Claim Handling | Company Position Overturned | 1 | 0.2% |
| No Jurisdiction | 1 | 0.2% |
| Pharmacy Benefits | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Claim Handling Other | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Medically Necessary | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Emergency Services | Claim Handling | 1 | 0.2% |
| Delivery of Policy | PolicyHolder Service | 1 | 0.2% |
| Claim Procedure | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
Complaints by Year
- 2026: 30 complaints
- 2025: 139 complaints
- 2024: 147 complaints
- 2023: 131 complaints
- 2022: 89 complaints
- 2021: 4 complaints
Recent health Complaints Against UNITEDHEALTHCARE INSURANCE COMPANY in Connecticut
- health Complaint #CT-7085574-0b62caa7 (2026-05-12) — Claim denial
- health Complaint #CT-7085506-0b62caa7 (2026-05-12) — Claim Handling Other | Claim Handling
- health Complaint #CT-7085154-c5389e34 (2026-04-29) — Policy Service | PolicyHolder Service
- health Complaint #CT-7085053-a7c46eb9 (2026-04-27) — Recoupment | Claim Handling
- health Complaint #CT-7085010-8eadc90e (2026-04-25) — Co-pay, Deductible, and Co-Insurance Issues | Claim Handling
- health Complaint #CT-7084940-7142c905 (2026-04-23) — External Review | Claim Handling
- health Complaint #CT-7084851-548aa8ad (2026-04-21) — Delayed payment
- health Complaint #CT-7084747-e92a79f7 (2026-04-16) — CPT Code Issue | Claim Handling
- health Complaint #CT-7084602-a87b1bf6 (2026-04-14) — Claim denial
- health Complaint #CT-7084437-cacf3caa (2026-04-07) — Provider or network dispute
Frequently Asked Questions
How many health complaints does UNITEDHEALTHCARE INSURANCE COMPANY have in Connecticut?
UNITEDHEALTHCARE INSURANCE COMPANY has 540 health insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.
What are the most common health complaint issues with UNITEDHEALTHCARE INSURANCE COMPANY in Connecticut?
The most common issues are: Claim denial (195), Delayed payment (54), Provider or network dispute (41), Claim Procedure | Claim Handling (37), Unfair settlement (32).
How does UNITEDHEALTHCARE INSURANCE COMPANY's health record in Connecticut compare to other states?
UNITEDHEALTHCARE INSURANCE COMPANY has 540 health complaints in Connecticut out of 19369 total health complaints nationwide. That is 2.8% of their health volume.
Where can I file a health complaint against UNITEDHEALTHCARE INSURANCE COMPANY in Connecticut?
You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
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