UNITEDHEALTHCARE LIFE INSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 110 health insurance complaints filed against UNITEDHEALTHCARE LIFE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 110
Total health Complaints (All States): 114
Texas Share: 96.5%
NAIC Complaint Ratio: 6.63
AI Risk Score: 79/100

Analysis: UNITEDHEALTHCARE LIFE INSURANCE COMPANY health in Texas

UNITEDHEALTHCARE LIFE INSURANCE COMPANY has accumulated 110 health insurance complaints from consumers in Texas. Across all states, UNITEDHEALTHCARE LIFE INSURANCE COMPANY has 114 total health complaints, making Texas responsible for 96.5% of the volume.

The most frequent complaint sub-type is Delayed payment with 39 complaints. Other common issues include Claim denial (34), Premium or billing dispute (9), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (3).

The most active year was 2024 with 1 complaint filed.

Consumers in Texas who have health disputes with UNITEDHEALTHCARE LIFE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	39	35.5%
Claim denial	34	30.9%
Premium or billing dispute	9	8.2%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue	3	2.7%
Recoupment Of Claims Payment \| Corrective Action Taken; Information Furnished	1	0.9%
Coordination of Benefits; Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken; Contract La	1	0.9%
PPACA-Out-Of-Ntwk Emerg Care; Unsatisfactory Settle/Offer; Usual And Customary \| Information Furnished; Contract Languag	1	0.9%
Unsatisfactory Settle/Offer; Usual And Customary \| No Jurisdiction	1	0.9%
Cust Service Claim Handling \| Claim Settled	1	0.9%
Unsatisfactory Settle/Offer; Usual And Customary \| Company Position Upheld; Contract Language/Legal Issue	1	0.9%
Unsatisfactory Settle/Offer; Usual And Customary \| Contract Language/Legal Issue; Company Position Upheld	1	0.9%
Maternity and Newborn Care; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company	1	0.9%
Coverage dispute	1	0.9%
Unsatisfactory Settle/Offer; Usual And Customary \| Additional Monies Received; No Jurisdiction; Contract Language/Legal	1	0.9%
Access to Care \| Contract Language/Legal Issue	1	0.9%
Maximum Out of Pocket; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Lang	1	0.9%
Access to Care \| Question of Fact; Information Furnished	1	0.9%
Cust Service Claim Handling \| Information Furnished; Corrective Action Taken	1	0.9%
Material Change To Contract \| Information Furnished	1	0.9%
Other \| Information Furnished	1	0.9%
Cust Service Claim Handling \| Information Furnished	1	0.9%
Disclosure Of Benefits; Material Change To Contract \| Contract Language/Legal Issue; Information Furnished	1	0.9%
Cust Service Claim Handling \| Corrective Action Taken; Information Furnished	1	0.9%
Cust Service Claim Handling; Declination Of Verification; SB418 Rule Violation \| Information Furnished	1	0.9%
Grp Conversion/Continuation \| No Jurisdiction	1	0.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.9%
Den/N-Pymt MD Nec RX; IRO Notice Of Review; Other \| Information Furnished; Referred To; Record Only	1	0.9%
Other \| Contract Language/Legal Issue	1	0.9%

Complaints by Year

2024: 1 complaints
2022: 2 complaints
2020: 1 complaints
2018: 6 complaints
2017: 16 complaints
2016: 59 complaints
2015: 23 complaints
2014: 1 complaints
2013: 1 complaints

Recent health Complaints Against UNITEDHEALTHCARE LIFE INSURANCE COMPANY in Texas

health Complaint #TX-383245-4308c283 (2024-01-22) — Delayed payment
health Complaint #TX-345829-75c9eb4b (2022-09-16) — Delayed payment
health Complaint #TX-345819-38c19f72 (2022-09-16) — Recoupment Of Claims Payment | Corrective Action Taken; Information Furnished
health Complaint #TX-293785-387c2e93 (2020-06-26) — Claim denial
health Complaint #TX-241366-688896bc (2018-05-09) — Claim denial
health Complaint #TX-214027-2605ce76 (2018-03-21) — Claim denial
health Complaint #TX-205546-03c3d5e7 (2018-03-05) — Coordination of Benefits; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Contract La
health Complaint #TX-203824-bdd80701 (2018-02-14) — Delayed payment
health Complaint #TX-203563-1bb8fec4 (2018-02-12) — Delayed payment
health Complaint #TX-201329-39f890ac (2018-01-08) — Delayed payment

Frequently Asked Questions

How many health complaints does UNITEDHEALTHCARE LIFE INSURANCE COMPANY have in Texas?

UNITEDHEALTHCARE LIFE INSURANCE COMPANY has 110 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with UNITEDHEALTHCARE LIFE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (39), Claim denial (34), Premium or billing dispute (9), Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue (3), Recoupment Of Claims Payment | Corrective Action Taken; Information Furnished (1).

How does UNITEDHEALTHCARE LIFE INSURANCE COMPANY's health record in Texas compare to other states?

UNITEDHEALTHCARE LIFE INSURANCE COMPANY has 110 health complaints in Texas out of 114 total health complaints nationwide. That is 96.5% of their health volume.

Where can I file a health complaint against UNITEDHEALTHCARE LIFE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.