UNITEDHEALTHCARE OF TEXAS, INC. — health Insurance Complaints
Analysis of 1,101 health insurance complaints filed against UNITEDHEALTHCARE OF TEXAS, INC., based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 1,101
- Total Complaints (All Types): 1,102
- health Share: 99.9%
- NAIC Complaint Ratio: 7.15
- AI Risk Score: 96/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Claim denial | 390 | 35.4% |
| Delayed payment | 223 | 20.3% |
| Premium or billing dispute | 105 | 9.5% |
| Provider or network dispute | 33 | 3.0% |
| Policy cancellation | 31 | 2.8% |
| Unfair settlement | 21 | 1.9% |
| Usual And Customary | Contract Language/Legal Issue | 9 | 0.8% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue | 8 | 0.7% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Corrective Action Taken | 6 | 0.5% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 6 | 0.5% |
| Other | Information Furnished | 5 | 0.5% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Claim Settled | 5 | 0.5% |
| Recoupment Of Claims Payment | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 4 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Claim Settled | 4 | 0.4% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Additional Monies Received | 4 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Corrective Action Taken | 4 | 0.4% |
| Other | Contract Language/Legal Issue; Information Furnished | 4 | 0.4% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received | 3 | 0.3% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 3 | 0.3% |
| Coverage dispute | 3 | 0.3% |
| Essential Health Benefit; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Po | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Prior Authorization | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 2 | 0.2% |
| Recoupment Of Claims Payment | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Information Furnished | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective Action Taken | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished; Corrective Action Taken | 2 | 0.2% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Contract Lan | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Additional Monies Received | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Claim Settled | 2 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received; Corrective | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Information Furnished | 2 | 0.2% |
| Prompt Pay; Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Stat Pen Pd-Over 90 Dys L | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 2 | 0.2% |
| Unauthorized Acts | Information Furnished | 2 | 0.2% |
| Maximum Out of Pocket; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 2 | 0.2% |
| Access to Care | Information Furnished | 2 | 0.2% |
| Access to Care | Information Furnished; Contract Language/Legal Issue | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Corrective Action Taken | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Company Position Upheld | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Additional Monies Received | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Information Furnished | 2 | 0.2% |
| Usual And Customary | Contract Language/Legal Issue; Additional Monies Received | 2 | 0.2% |
| Usual And Customary | Additional Monies Received; Contract Language/Legal Issue | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Question of Fact | 2 | 0.2% |
| Unsatisfactory Settle/Offer; Usual And Customary | Company Position Upheld | 2 | 0.2% |
| Cust Srvc Policy Holder Srvcs | Policy Issued/Restored; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Continuity of Treatment; Cust Srvc Policy Holder Srvcs; Prior Authorization | Company Position Upheld; Contract Language | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Prior Authorization | Information Furnished; Corrective Action Taken; Contract Language/L | 1 | 0.1% |
| Cust Service Claim Handling; Recoupment Of Claims Payment | Corrective Action Taken; Claim Settled; Information Furnishe | 1 | 0.1% |
| Cust Service Claim Handling; Recoupment Of Claims Payment | Claim Settled; Information Furnished; Corrective Action Take | 1 | 0.1% |
| Other | Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Corrective Action Taken; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Referred To; Company Position Upheld | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling | Company Position Upheld | 1 | 0.1% |
| Misrepresentation; Unauthorized Acts | Corrective Action Taken; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Maximum Out of Pocket | Company Position Upheld; Information Furnished; Contract Language/L | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Access to Care | Question of Fact; Policy Issued/Restored; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Question of Fact; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Referred To; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Policy Not In Force | 1 | 0.1% |
| Cust Service Claim Handling; Maximum Out of Pocket | Company Position Upheld; Contract Language/Legal Issue; Information | 1 | 0.1% |
| Expermtl/Invstgnl Procedures; Prior Authorization | Information Furnished; Contract Language/Legal Issue; Company Positi | 1 | 0.1% |
| Other | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Corrective Action Taken | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Disclosure Of Benefits; Prior Authorization | Company Position Upheld; Contract Language/ | 1 | 0.1% |
| Recoupment Of Claims Payment | Corrective Action Taken; Information Furnished; Additional Payment Expected | 1 | 0.1% |
| Recoupment Of Claims Payment | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Recoupment Of Claims Payment | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.1% |
| Recoupment Of Claims Payment | Company Position Upheld; Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.1% |
| Recoupment Of Claims Payment | Information Furnished; Claim Not Clean; Corrective Action Taken | 1 | 0.1% |
| Recoupment Of Claims Payment | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling; Recoupment Of Claims Payment; Timely Filing Deficiency | Claim Settled; Information Furnish | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Prior Authorization | Contract Language/Legal Issue; Company Position Upheld; Information | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Enrllmt/Canc/Rnwl Of Enrollee | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Referred To; Additional Monies Received; Corrective Action Taken | 1 | 0.1% |
| Claim Recoding/Bundling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Pos | 1 | 0.1% |
| Cust Service Claim Handling; Pediatric Care | Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Hlth Care Svcs Covg/Copay/Lmts; Primary Care Providr Selection | Claim Settled; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Referred To | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Lang | 1 | 0.1% |
| Maximum Out of Pocket | Information Furnished; Contract Language/Legal Issue; Claim Settled | 1 | 0.1% |
| Prior Authorization | Company Position Upheld; Referred To; Contract Language/Legal Issue | 1 | 0.1% |
| Maximum Out of Pocket; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Info | 1 | 0.1% |
| Prior Authorization | Question of Fact; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished; Contract Language/Le | 1 | 0.1% |
| Cust Service Claim Handling | Question of Fact; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Prior Authorization; Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken; Claim Settled | 1 | 0.1% |
| Cust Service Claim Handling; Maximum Out of Pocket | Information Furnished; Contract Language/Legal Issue; Company Posit | 1 | 0.1% |
| Cust Service Claim Handling | Question of Fact; Information Furnished; Company Position Upheld | 1 | 0.1% |
| Authorization Dispute; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Monies R | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Corrective Action Taken; Infor | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Corrective Action Taken; Stat Pen Pd-Over 90 Dys Late | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Not Clean; Additional Monies Received; Corrective Action Taken | 1 | 0.1% |
| Prior Authorization | Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Prior Authorization | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; Corrective Action Taken; Claim Settled | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received; Claim Not Clean | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Authorization Dispute; Coordination of Benefits; Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settle | 1 | 0.1% |
| Claim Recoding/Bundling; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished | 1 | 0.1% |
| Fraud | Contract Language/Legal Issue; Company Position Upheld; Claim Not Clean | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Prior Authorization | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Authorization Dispute; Unsatisfactory Settle/Offer | Corrective Action Taken; Stat Pen Pd-Over 90 Dys Late; Additional M | 1 | 0.1% |
| Access to Care; Cust Srvc Policy Holder Srvcs | Information Furnished; Company Position Upheld; Contract Language/Legal | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Referred To; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Prior Authorization | Information Furnished | 1 | 0.1% |
| Prior Authorization | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Lang | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld | 1 | 0.1% |
| Access to Care; Continuity of Treatment | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Continuity of Treatment | Contract Language/Legal Issue; Information Furnished; Referred To | 1 | 0.1% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken; Additional Mo | 1 | 0.1% |
| Maximum Out of Pocket | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Maximum Out of Pocket; Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Contract Language/L | 1 | 0.1% |
| Maximum Out of Pocket; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Posit | 1 | 0.1% |
| Unauthorized Acts | Referred To; Information Furnished | 1 | 0.1% |
| Recoupment Of Claims Payment | Contract Language/Legal Issue; Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Information Furnished; Company Position Upheld; Contract Lan | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Identification Card Issue | Information Furnished | 1 | 0.1% |
| Unauthorized Acts | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled; Referred for Disciplinary Actn | 1 | 0.1% |
| Other | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs; Prior Authorization | Information Furnished; Company Position Upheld; Contract Language/L | 1 | 0.1% |
| Prior Authorization | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Prior Authorization | Contract Language/Legal Issue; Company Position Upheld; Information Furnished | 1 | 0.1% |
| Maximum Out of Pocket | Information Furnished; Corrective Action Taken; Claim Settled | 1 | 0.1% |
| Out Of Ntwk Referral | Corrective Action Taken; Information Furnished | 1 | 0.1% |
| Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.1% |
| Other; Prior Authorization | Contract Language/Legal Issue; Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Timely Filing Deficiency; Unsatisfactory Settle/Offer | Stat Pen Pd-Over 90 Dys Late; Contract Language/Legal Issue; Inf | 1 | 0.1% |
| Fraud; Pediatric Care; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Company Position Upheld; Information | 1 | 0.1% |
| Cust Service Claim Handling; Maximum Out of Pocket; Unsatisfactory Settle/Offer | Company Position Upheld; Corrective Ac | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld | 1 | 0.1% |
| Cust Service Claim Handling | Complaint Withdrawn | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Corrective Action Taken | 1 | 0.1% |
| Access to Care; Continuity of Treatment; Misrepresentation | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Access to Care | Information Furnished; Referred To; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Claim Settled | 1 | 0.1% |
| Access to Care; Identification Card Issue | Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Maximum Out of Pocket; Unsatisfactory Settle/Offer | Stat Pen Pd-Over 90 Dys Late; Additional Monies Received; Correctiv | 1 | 0.1% |
| Out Of Ntwk Referral | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.1% |
| Enrllmt/Canc/Rnwl Of Enrollee | Information Furnished | 1 | 0.1% |
| Essential Health Benefit; Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Information Furnished; Contract La | 1 | 0.1% |
| Essential Health Benefit; Maximum Out of Pocket | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Claim Settled | 1 | 0.1% |
| Essential Health Benefit | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Essential Health Benefit; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Informat | 1 | 0.1% |
| Prompt Pay; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Commissions | Information Furnished | 1 | 0.1% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.1% |
| Other | Contract Language/Legal Issue | 1 | 0.1% |
| Prompt Pay; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Out Of Ntwk Referral; Unsatisfactory Settle/Offer; Usual And Customary | Corrective Action Taken; Additional Monies Rece | 1 | 0.1% |
| Out Of Ntwk Referral; Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; Corrective Action T | 1 | 0.1% |
| Essential Health Benefit; Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Information | 1 | 0.1% |
| Prompt Pay | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Other | Contract Language/Legal Issue; No Jurisdiction | 1 | 0.1% |
| Not Within TDI Jurisdiction | Information Furnished | 1 | 0.1% |
| Essential Health Benefit; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Referred To | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Information Furnished; Additional Monies Received; Contract Language/ | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; Contract Language/Legal Issue; Informatio | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Additional Monies Received; Information Furnished; Contract Language/ | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Corrective Action Taken | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Corrective Action Taken | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Information Furnished; Additional Moni | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Corrective Action Taken; Contract Language/Legal Issue; Information F | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | No Jurisdiction | 1 | 0.1% |
| PPACA-Out-Of-Ntwk Emerg Care; Unsatisfactory Settle/Offer | Additional Monies Received; Stat Pen Pd-Over 90 Dys Late | 1 | 0.1% |
| Disclosure Of Benefits; Material Change To Contract; Other | No Jurisdiction | 1 | 0.1% |
| Unsatisfactory Settle/Offer; Usual And Customary | Corrective Action Taken; Contract Language/Legal Issue | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.1% |
| Claims Reimb/Bal Bill Problems | Additional Monies Received; Stat Pen Pd-46 To 90 Dys Late; Information Furnished | 1 | 0.1% |
| Claims Reimb/Bal Bill Problems; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.1% |
| Other | Record Only | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue; Overpaid | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Overpaid Claim Recouped; Contract Language/Legal Issue | 1 | 0.1% |
| Other | No Jurisdiction | 1 | 0.1% |
| Physician Ranking Programs | Information Furnished | 1 | 0.1% |
| Agent Handling; Misrepresentation | No Jurisdiction | 1 | 0.1% |
| Deficient Claim Notice; SB418 Rule Violation | No Jurisdiction | 1 | 0.1% |
| Access to Care | No Jurisdiction | 1 | 0.1% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.1% |
| Recoupment Of Claims Payment | No Jurisdiction | 1 | 0.1% |
| Den/N-Pymt MD Nec Trmt N-Emrg | No Jurisdiction; Information Furnished | 1 | 0.1% |
| Den/N-Pymt MD Nec Trmt N-Emrg | No Jurisdiction | 1 | 0.1% |
| Access to Care; Agent Handling; Misrepresentation; Other | Information Furnished | 1 | 0.1% |
| Deficient Claim Notice | No Jurisdiction | 1 | 0.1% |
| Other | Insufficient Information; Failure to Timely Respond | 1 | 0.1% |
| Prompt Pay; Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.1% |
| Coordination of Benefits | Claim Settled | 1 | 0.1% |
| Misrepresentation | No Jurisdiction | 1 | 0.1% |
| Unsatisfactory Settle/Offer | No Jurisdiction; Information Furnished | 1 | 0.1% |
| Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction | 1 | 0.1% |
| Den/N-Pymt MD Nec Trmt N-Emrg; Unsatisfactory Settle/Offer | No Jurisdiction; Information Furnished | 1 | 0.1% |
| Continuity Of Treatment; Other | No Jurisdiction; Information Furnished | 1 | 0.1% |
| Claim Recoding/Bundling; Unsatisfactory Settle/Offer | Information Furnished; No Jurisdiction | 1 | 0.1% |
| Declination Of Verification | No Jurisdiction; Information Furnished | 1 | 0.1% |
health Complaints by State
| State | Complaints |
|---|---|
| Texas | 1,101 |
Recent health Complaints Against UNITEDHEALTHCARE OF TEXAS, INC.
- health Complaint #TX-455806-70f82751 — Texas (2026-05-05)
- health Complaint #TX-454809-65157282 — Texas (2026-04-27)
- health Complaint #TX-454763-c2b535b4 — Texas (2026-04-27)
- health Complaint #TX-454648-5c3a65c5 — Texas (2026-04-24)
- health Complaint #TX-454647-f84b2b4a — Texas (2026-04-24)
- health Complaint #TX-454385-ca738cf5 — Texas (2026-04-22)
- health Complaint #TX-454383-4e369917 — Texas (2026-04-22)
- health Complaint #TX-454354-cf010e64 — Texas (2026-04-22)
- health Complaint #TX-454319-784bfc9f — Texas (2026-04-22)
- health Complaint #TX-454299-5be70abe — Texas (2026-04-22)
Frequently Asked Questions
How many health complaints does UNITEDHEALTHCARE OF TEXAS, INC. have?
UNITEDHEALTHCARE OF TEXAS, INC. has 1101 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with UNITEDHEALTHCARE OF TEXAS, INC.?
The most common health complaint issues for UNITEDHEALTHCARE OF TEXAS, INC. are: Claim denial (390), Delayed payment (223), Premium or billing dispute (105), Provider or network dispute (33), Policy cancellation (31).
Which states have the most health complaints against UNITEDHEALTHCARE OF TEXAS, INC.?
The states with the most health complaints against UNITEDHEALTHCARE OF TEXAS, INC. are: Texas (1101).
health Complaints by State
UNITEDHEALTHCARE OF TEXAS, INC. Complaints by State
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in California
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in Texas
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in New York
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in Florida
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in Illinois
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in Pennsylvania
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in Ohio
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in Georgia
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in North Carolina
- UNITEDHEALTHCARE OF TEXAS, INC. Complaints in New Jersey