UNITRIN COUNTY MUTUAL INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 498 homeowners insurance complaints filed against UNITRIN COUNTY MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 498
Total homeowners Complaints (All States): 498
Texas Share: 100.0%
NAIC Complaint Ratio: 935.35
AI Risk Score: 87/100

Analysis: UNITRIN COUNTY MUTUAL INSURANCE COMPANY homeowners in Texas

UNITRIN COUNTY MUTUAL INSURANCE COMPANY has accumulated 498 homeowners insurance complaints from consumers in Texas. Across all states, UNITRIN COUNTY MUTUAL INSURANCE COMPANY has 498 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 305 complaints. Other common issues include Claim denial (87), Premium or billing dispute (32), Policy cancellation (8).

The most active year was 2024 with 8 complaints filed.

Consumers in Texas who have homeowners disputes with UNITRIN COUNTY MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	305	61.2%
Claim denial	87	17.5%
Premium or billing dispute	32	6.4%
Policy cancellation	8	1.6%
Unsatisfactory Settle/Offer \| Question of Fact	6	1.2%
Cust Service Claim Handling \| Information Furnished	2	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	2	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received	2	0.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected	2	0.4%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	2	0.4%
Unsatisfactory Settle/Offer \| Information Furnished	2	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact	1	0.2%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Contract Language/Legal Issu	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Contract Langu	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Information Fur	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Claim Settled	1	0.2%
Liability Dispute \| Company Position Upheld; Question of Fact	1	0.2%
Liability Dispute \| Information Furnished	1	0.2%
Assignment of Benefits; Unsatisfactory Settle/Offer \| Additional Monies Received	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	0.2%
Liability Dispute \| Question of Fact	1	0.2%
Liability Dispute; Unsatisfactory Settle/Offer \| Claim Settled	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.2%
Agent Handling; Misrepresentation \| Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	0.2%
Post-Claim Underwriting \| Information Furnished	1	0.2%
Identification Card Issue \| Information Furnished; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling \| Question of Fact	1	0.2%
Unsatisfactory Settle/Offer \| Claim Settled	1	0.2%
Recoupment Of Claims Payment \| Contract Language/Legal Issue; Company Position Upheld	1	0.2%
Other \| Question of Fact	1	0.2%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expec	1	0.2%
Unauthorized Acts \| Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	1	0.2%
Liability Dispute \| Claim Settled; Question of Fact	1	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.2%
Liability Dispute \| Information Furnished; Question of Fact	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	0.2%
Liability Dispute \| Additional Payment Expected; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken; Information Furnished	1	0.2%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Additional Payment Expected	1	0.2%
Liability Dispute; Use Of Clue Reports \| Question of Fact; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Information Furnished	1	0.2%
Liability Dispute \| Question of Fact; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.2%
Other \| Information Furnished; Contract Language/Legal Issue; Additional Monies Received	1	0.2%
Unauthorized Acts \| Information Furnished	1	0.2%
Other \| Contract Language/Legal Issue; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Additional Monies Received; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Monies Received	1	0.2%

Complaints by Year

2024: 8 complaints
2023: 18 complaints
2022: 38 complaints
2021: 71 complaints
2020: 60 complaints
2019: 58 complaints
2018: 37 complaints
2017: 23 complaints
2016: 48 complaints
2015: 38 complaints
2014: 37 complaints
2013: 39 complaints
2012: 23 complaints

Recent homeowners Complaints Against UNITRIN COUNTY MUTUAL INSURANCE COMPANY in Texas

homeowners Complaint #TX-400778-f66e78c6 (2024-08-14) — Delayed payment
homeowners Complaint #TX-400428-789021a3 (2024-08-12) — Cust Service Claim Handling | Information Furnished
homeowners Complaint #TX-394768-8348e813 (2024-06-06) — Claim denial
homeowners Complaint #TX-390901-546e9a3d (2024-04-19) — Delayed payment
homeowners Complaint #TX-389397-d05a9f7f (2024-04-02) — Premium or billing dispute
homeowners Complaint #TX-389363-1d0a0dab (2024-04-01) — Claim denial
homeowners Complaint #TX-385860-4d4d1045 (2024-02-20) — Delayed payment
homeowners Complaint #TX-383373-4d4d1045 (2024-01-22) — Delayed payment
homeowners Complaint #TX-381322-f66e78c6 (2023-12-28) — Delayed payment
homeowners Complaint #TX-375818-742b3956 (2023-10-19) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does UNITRIN COUNTY MUTUAL INSURANCE COMPANY have in Texas?

UNITRIN COUNTY MUTUAL INSURANCE COMPANY has 498 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with UNITRIN COUNTY MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (305), Claim denial (87), Premium or billing dispute (32), Policy cancellation (8), Unsatisfactory Settle/Offer | Question of Fact (6).

How does UNITRIN COUNTY MUTUAL INSURANCE COMPANY's homeowners record in Texas compare to other states?

UNITRIN COUNTY MUTUAL INSURANCE COMPANY has 498 homeowners complaints in Texas out of 498 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against UNITRIN COUNTY MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.