UNIVERSAL NORTH AMERICA INSURANCE COMPANY — Insurance Complaint Report

UNIVERSAL NORTH AMERICA INSURANCE COMPANY: 0.79 complaint index from public DOI data

Key Metrics

Total Complaints: 128
NAIC Complaint Ratio: 0.79
AI Risk Score: 50/100
Most Recent Complaint: 2025-12-30

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for UNIVERSAL NORTH AMERICA INSURANCE COMPANY to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 50
Risk score: 50/100
Primary state spoke: UNIVERSAL NORTH AMERICA INSURANCE COMPANY complaints in Texas
Primary product spoke: UNIVERSAL NORTH AMERICA INSURANCE COMPANY homeowners complaints
State/product drilldown: homeowners complaints in Texas
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Texas — 50 recent records

Product Lines

homeowners — 50 recent records

Recurring Issue Signals

Delayed payment — 32 recent records
Claim denial — 6 recent records
Policy cancellation — 4 recent records
Premium or billing dispute — 3 recent records
Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Claim Settled; Company Positio — 1 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
Texas TDI complaint indexes and policy counts
States represented in this profile: TX
Product lines represented: 1
Complaint record span: 2012-06-12 to 2025-12-30
Profile last rebuilt: 2026-05-19T15:06:08.581Z

AI Insurer Analysis

UNIVERSAL NORTH AMERICA INSURANCE COMPANY has 128 public insurance complaint records in this dataset, led by TX and homeowners coverage.

Risk Breakdown

categories: [object Object]
complaintRatio: 0.79
confirmedComplaints: 27
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 128
states: [object Object]

Green Flags

Complaint index below average in Texas TDI policy-count data (0.79).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-06-12 through 2025-12-30.

Recent Complaints Against UNIVERSAL NORTH AMERICA INSURANCE COMPANY

homeowners Complaint #TX-443443-4f15dea4 — Texas (2025-12-30)
homeowners Complaint #TX-438577-743b5b44 — Texas (2025-10-31)
homeowners Complaint #TX-419788-4f15dea4 — Texas (2025-03-31)
homeowners Complaint #TX-418415-743b5b44 — Texas (2025-03-13)
homeowners Complaint #TX-408666-364febfe — Texas (2024-11-05)
homeowners Complaint #TX-401562-da41714a — Texas (2024-08-23)
homeowners Complaint #TX-400999-e43d9aa6 — Texas (2024-08-19)
homeowners Complaint #TX-400106-93bd8ee7 — Texas (2024-08-07)
homeowners Complaint #TX-396750-4f15dea4 — Texas (2024-07-01)
homeowners Complaint #TX-396247-4f15dea4 — Texas (2024-06-24)

UNIVERSAL NORTH AMERICA INSURANCE COMPANY Complaints by State

UNIVERSAL NORTH AMERICA INSURANCE COMPANY in Texas — 50 complaints

UNIVERSAL NORTH AMERICA INSURANCE COMPANY Complaints by Coverage Type

UNIVERSAL NORTH AMERICA INSURANCE COMPANY homeowners Complaints — 50 complaints